Emerson 475 User Manual page 88

88
Table 5-5. Fieldbus Application error messages
Fieldbus error messages
Connection Error - Voltage Detected
on HART connectors. Please check
your connectors. Press OK to retry
connecting to the segment. Press
CANCEL to end the Fieldbus
Application.
Connection error - Polarity reversed
on the fieldbus segment connection.
Please reverse connectors. Press
OK to recheck polarity.
DDP Error 1: Unable to load DD.
Press OK to return to Block List.
There has been a loss of
communication with one or more
devices on the segment. Press OK
to return to the Fieldbus Live Device
List.
The Field Communicator has been
disconnected from the segment.
Press RETRY to attempt to
reconnect to the segment. Press
CANCEL to return to the Fieldbus
Application main menu. Press EXIT
to exit the Fieldbus Application.
SM ERROR: FAILED RESPONDER
IDENTIFY
FFLIB: Incompatible DD Static
Description
Device Upload aborted. Press OK to
return to the Fieldbus Live Device
List.
Troubleshooting
Description
Insert the lead set connectors into
the fieldbus communication
terminals on the top of the 475.
The access door shows which
protocols terminals are exposed.
The lead set connectors attached
to the 475 Field Communicator
need to be reversed (rotated) and
reconnected to the 475. The
fieldbus terminals are polarity
sensitive.
Using the Field Communicator
Easy Upgrade Utility, check to see
if this device description is
available to load into your 475
Field Communicator. If not,
contact the device manufacturer.
Check connection to fieldbus
devices.
Verify that the 475 Field
Communicator lead set is still
securely connected to the FF
Segment and tap RETRY.
There is a problem sustaining
communications with the device.
Contact 475 Field Communicator
Technical Support personnel.
The device description (DD) does
not match the actual device.
Use the Field Communicator Easy
Upgrade Utility to see if a new DD
is available for that device.
Contact 475 Field Communicator
Technical Support personnel. See
http://www.fieldcommunicator.com
.
Communication with a device has
timed out. This should normally
not happen, unless a host was
selected. Contact 475 Field
Communicator Technical Support
personnel.