Emerson 475 User Manual page 85

Troubleshooting
Table 5-4. HART Application error messages
HART error messages
Hart Application Error... "registry
failure"...Reinstall System Files...See
User's Manual for details.
Voltage detected on FF connectors.
Check your connectors and press
OK.
CDC Error..."failure while switching
to HART"...Reinstall System
Files...See User's Manual for details.
DD Error..."tokenizer
mismatch"...DD version
<manufacturer name, device name,
dev. rev. #, and
DD rev. #>; HART application
<version x.y>; HART app version
x.y...Reinstall DD...See
Programming Interface for details.
DD Error..."linker mismatch"...DD
version x.y; HART app version
x.y...Reinstall DD...See
Programming Interface for details.
DD Error..."developed-to
mismatch"...DD version
<manufacturer name, device name,
dev. rev. #, and
DD rev. #>; HART application
<version x.y> ...See Programming
Interface for solution.
Description
A registry setting in the 475 is
corrupted. From the Field
Communicator Main Menu, do the
following:
1. Tap Settings.
2. Tap About.
3. Double-tap RE-FLASH.
4. Tap Yes to proceed.
Insert the lead set connectors into
the HART communication
terminals on the top of the 475.
The access door shows which
protocols terminals are exposed.
The HART Application fails to put
the CDC in HART mode for talking
to a HART device. From the Field
Communicator Main Menu, do the
following:
1. Tap Settings.
2. Tap About.
3. Double-tap RE-FLASH.
4. Tap Yes to proceed.
The version of the tokenizer used
to tokenize the device description
is not what the HART Application
expects and the device description
is incompatible with the installed
HART Application version.
Upgrade the system software and
device descriptions in the Field
Communicator using the Field
Communicator Easy Upgrade
Utility.
The version of the linker used to
link the device description is not
what the HART Application
expects and the device description
is incompatible with the installed
HART Application version.
Upgrade the system software and
device descriptions using the Field
Communicator Easy Upgrade
Utility.
The device description was
developed and tested for a later
HART Application revision.
Upgrade the system software and
device descriptions using the Field
Communicator Easy Upgrade
Utility.
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