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PROBLEM
The oven does not work
The oven controls
are unresponsive
The controls work but the
oven does not heat up
The temperature
cannot be set below a
certain point
The oven has reached the
set temperature but the
dial is still red
The oven fan comes on
with a function that does
not use the fan (eg BAKE)
The lights do not come
on when I open the
oven door
The oven settings cannot
be adjusted
TROUBLESHOOTING
POSSIBLE CAUSES
No power.
The controls are locked.
The oven is in Demo mode.
The door is not properly closed
or it is opened too frequently
during cooking.
The door is not sealing correctly.
This is normal. For food safety
reasons, the oven functions
have factory-set minimum
temperature settings.
The oven is set to a function that
doesn't require preheating.
This is normal. The fan comes on
while the oven is preheating and will
turn off when the oven has reached
the set temperature.
The oven light bulb(s) have blown.
The door is not correctly fitted.
The oven light has been turned off.
The oven was on or set for
automatic cooking when you tried
to adjust the settings.
WHAT TO DO
Check that the mains power supply
(wall switch) is turned on, the fuse
has not tripped and there is no
power outage in your area.
Press and hold the dial to unlock.
Call Customer Care.
The heating elements are disabled
while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
Refit the door. Refer to 'Cleaning the
oven door'.
Select a higher temperature or try
a different function that is designed
for low temperatures.
This is normal. The dial will stay red
throughout cooking.
Wait until the progress bar on the
screen disappears. The oven will
then be ready to use.
Replace the light bulb(s). Refer to
'Oven lights'.
Refit the door. Refer to 'Cleaning the
oven door'.
Go to the menu and select LIGHT.
This is normal. You can only adjust
the settings while there is no
cooking underway.
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