Troubleshooting - Fisher & Paykel 9 Series User Manual

If there is a problem with your oven, please check the following points before contacting
your local Fisher & Paykel trained and supported service technician or the Customer Care
Centre.
General
PROBLEM
The oven does not work
The oven does not work
but the screen is on.
The lights do not come
on when I open the
oven door.
The oven is not heating.
A glass pane in the
oven door has cracked,
chipped, or shattered.
The oven controls
are unresponsive.
I can feel hot air blowing
out of the vents after I
have turned the oven off.
54

TROUBLESHOOTING

POSSIBLE CAUSES
No power
The oven is in Demo Mode.
The oven light bulb(s) have blown
The door is not correctly fitted.
The oven light has been turned off.
The door is not properly closed
or it is opened too frequently
during cooking.
Incorrect cleaning or the edge
of the glass hitting against
something.
The control panel is locked.
This is normal.
WHAT TO DO
Check that the mains power
supply (wall switch) is turned on, the
fuse has not tripped and there is no
power outage in your area.
Call Customer Care.
Replace the light bulb(s). See
'Care and cleaning' for instructions.
See 'Care and cleaning' for
instructions on fitting the
door correctly.
Go to the menu in the top
left corner of the screen and
select LIGHT.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
You must NOT use the oven.
Call your Authorized Repairer or
Customer Care.
Touch and hold the screen to unlock.
For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically when
the oven has cooled.