Optional-Device Problems; Power Error Messages - IBM BladeCenter HS20 7981 Problem Determination And Service Manual

Optional-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7981," on page 53 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
An IBM optional device that was
just installed does not work.

Power error messages

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7981," on page 53 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
System Power Good fault
VRM Power Good fault
System over recommended voltage for +12v. 1. Check the BladeCenter unit power. (See the Hardware
Action
1. Make sure that:
v The device is designed for the blade server (see
http://www.ibm.com/eserver/serverproven/compat/us).
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or any other device is changed, you must
update the configuration.
2. If the device comes with its own test instructions, use those instructions to test
the device.
3. Reseat the device that you just installed.
4. Replace the device that you just installed.
Action
1. Check the BladeCenter unit power. (See the Hardware
Maintenance Manual and Troubleshooting Guide or Problem
Determination and Service Guide for your BladeCenter unit for
details.)
2. Reseat the blade server.
3. Replace the blade server.
1. Check the BladeCenter unit power. (See the Hardware
Maintenance Manual and Troubleshooting Guide or Problem
Determination and Service Guide for your BladeCenter unit for
details.)
2. Reseat the blade server.
3. Replace the blade server.
Maintenance Manual and Troubleshooting Guide or Problem
Determination and Service Guide for your BladeCenter unit for
details.)
2. Reseat the blade server.
3. Replace the blade server.
33
Chapter 2. Diagnostics