Table of Contents
Advertisement
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7981," on page 53 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
1962
A drive does not contain a valid boot sector. 1. Make sure that a bootable operating system is
2462
Video configuration error.
5962
IDE CD or DVD drive configuration error.
8603
Pointing-device error.
Action
installed.
2. Run the SAS Attached Disk diagnostic test.
3. Reseat the hard disk drive.
4. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Hard disk drive
b. (Trained service technician only) System
board assembly
1. Verify that the keyboard/video/mouse select
button LED on the front of the blade server is lit,
indicating that the blade server is connected to
the shared BladeCenter monitor.
2. Verify that a working monitor is connected
correctly to the BladeCenter unit.
3. (Trained service technician only) Replace the
system board assembly.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
a. CD or DVD drive
b. Battery
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. CD or DVD drive
b. Battery
c. (Trained service technician only) System
board assembly
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Pointing device
b. (Trained service technician only) System
board assembly
23
Chapter 2. Diagnostics
Advertisement
Table of Contents
