Lexmark MX421 User Manual page 228

Troubleshooting
Internal solutions port does not operate correctly
Action
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Step 2
Remove, and then install the ISP. For more information, see
"Installing an internal solutions port" on page
Note: Use a supported ISP.
Does the ISP operate correctly?
Step 3
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure that it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
Defective flash detected
Try one or more of the following:
•
Replace the defective flash memory.
•
From the printer control panel, select Continue to ignore the message and continue printing.
•
Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
•
From the printer control panel, select Continue to clear the message and continue printing.
•
Delete fonts, macros, and other data stored in the flash memory.
•
Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Yes
Go to step 3.
The problem is
solved.
254.
The problem is
solved.
228
No
Go to step 2.
Go to step 3.
Contact customer
support.