A3-Xxxx (Sensor Error) - Samsung MultiXpress K7 Series Service Manual

4.6.5. A3–xxxx (Sensor error)
Error Code Error Message
A3-2113 The CTD sensor is dirty. Please clean it with soft cloth or paper
A3-3111 Sensor Failure: #A3-3111. Turn off then on. Call for service if the problem
persists
A3-3112 Sensor Failure: #A3-3112. Turn off then on. Call for service if the problem
persists
A3-3113 Sensor Failure: #A3-3113. Turn off then on. Call for service if the problem
persists
A3-3114 Sensor Failure: #A3-3114. Turn off then on. Call for service if the problem
persists
A3-3310 Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem
persists
A3-3311 Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem
persists
A3-3312 Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem
persists
A3-3410 Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem
persists
A3-3411 Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem
persists
A3-3412 Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem
persists
► Error Code
A3–2113
► Error message
The CTD sensor is dirty. Please clean it with soft cloth or paper.
► Symptom
CTD sensor window is contaminated.
► Troubleshooting method
NOTE
If the pop up window for cleaning is displayed, follow it.
1) Open the side cover.
2) Clean the sensor window with a soft cloth.
3) Close the side cover.
4) Enter SVC mode. Select the "CTD Sensor Cleaning"
(Diagnostics Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning)
5) When pop up appears, select the "Yes" button.
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4. Troubleshooting
Troubleshooting Page
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