Table of Contents

Advertisement

User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Samsung Multifunction
X
press
C48x series
C48xW series
C48xFN series
C48xFW series

Advertisement

Chapters

Table of Contents
loading

Summary of Contents for Samsung Xpress C48x series

  • Page 1 User’s Guide User’s Guide Samsung Multifunction press C48x series C48xW series C48xFN series C48xFW series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments.
  • Page 2: Table Of Contents

    BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by model Available supplies Useful to know Available maintenance parts About this user’s guide Storing the toner cartridge Safety information Redistributing toner Machine overview Replacing the toner cartridge Control panel overview Replacing the imaging unit Turning on the machine...
  • Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...
  • Page 4: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 5: Key Benefits

    (see "Using the NFC feature" on page 187). • To save paper, you can print multiple pages on one single sheet of paper • You can print on the go from your smartphone or computer using Samsung (see "Using advanced print features" on page 231).
  • Page 6 Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
  • Page 7: Features By Model

    Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System C48x series C48xW series C48xFN series C48xFW series ● ● ● ● Windows ● ● ● ● ● ● ●...
  • Page 8 Printer Manager ● ● Fax to PC settings ● ● ● ● Advanced Setting ● ● ● ● Samsung Easy Document Creator ● ● ● ● Samsung Easy Color Manager ● ● ● ● Samsung Printer Status ● ● ●...
  • Page 9 OS support the software. b. Some models do not support this feature. If this feature doesn't appear in the menu of Samsung Easy Printer Manager, then this feature is not available on your model. c. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
  • Page 10 ● Automatic Document Feeder (ADF) a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Windows only.
  • Page 11 Features by model Features C48x series C48xW series C48xFN series C48xFW series ● ● Multi-send ● ● Delay send ● ● Secure receive ● ● Send/ Receive forward - fax/ Email ● ● ● Scan Scan to PC ● ● ●...
  • Page 12: Useful To Know

    (see "Redistributing toner" on page 85). • Try a different print resolution setting (see "Opening printing preferences" on page 56). • Inquire at a Samsung distributor or your retailer. • Replace the toner cartridge (see "Replacing the toner • Visit www.samsung.com/supplies. Select your country/region cartridge"...
  • Page 13: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
  • Page 14: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 15 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 16 Safety information Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the operating temperature and humidity specification. This could result in elevated component temperatures which can cause damage or fire. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing Use of controls or adjustments or performance of procedures other...
  • Page 17 Safety information Choose a flat surface with enough space for ventilation to place Do not put a cover over the machine or place it in an airtight the machine. Also consider the space required to open the cover location, such as a closet. and trays.
  • Page 18 Repair by non-certified technicians could result in fire or electric shock. • Do not wash the supplies. • The machine should only be repaired by a Samsung service • For a waste toner bottle, do not reuse it after emptying the technician.
  • Page 19 Safety information Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged. When toner gets on your clothing, do not use hot water to wash Hot water sets toner into fabric.
  • Page 20: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b.
  • Page 21 Machine overview 11 Scan unit Front door Front view 12 USB memory port Output support Control panel 13 Scanner glass • This illustration may differ from your machine depending on your model. There are various types of machine. NFC tag •...
  • Page 22 Machine overview C48xFN/C48xFW series a. C48xFW series only. b. Close the scanner lid before opening the scan unit. c. Be careful not to pinch your fingers. 10 NFC tag Document feeder cover Document feeder width Toner cartridges guide Document feeder input tray 12 Waste toner container Document feeder output Imaging unit...
  • Page 23 Machine overview C48xFN/C48xFW series Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). C48x/C48xW series Rear cover Network port...
  • Page 24: Control Panel Overview

    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). C48x/C48xW series Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu"...
  • Page 25 Control panel overview Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 34). Menu Confirms the selection on the screen. Stops an operations at any time. Stop/Clear Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this Power/Wake Up button for more than three seconds when the machine is in ready mode.
  • Page 26 Control panel overview C48xFN/C48xFW series 10 11 Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 169). ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 62). Display screen Shows the current status and displays prompts during an operation.
  • Page 27 Control panel overview Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 226). 10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 227). Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see Redial/Pause "Redialing the fax number"...
  • Page 28: Turning On The Machine

    Turning on the machine Power is turned on automatically. Keep in mind that you should use the power cord supplied with the For C48x/C48xW series, press (Power/Wake Up) button on the machine. Otherwise, it can cause damage or fire to the machine. control panel.
  • Page 29: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Windows using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 30 If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. 1. Introduction...
  • Page 31: Reinstalling The Driver

    Follow the instructions in the window. From the Start menu, select Programs or All Programs > Samsung • If you cannot find a Samsung Printer Software tile, unintstall from the Printers > Uninstall Samsung Printer Software. desktop screen mode.
  • Page 32: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...
  • Page 33: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models.
  • Page 34 Menu overview Copy Feature Copy Setup Fax Feature Fax Setup (see "Copy" on page 207) (see "Copy" on page 207) (see "Fax" on page 210) (see "Fax" on page 210) Original Size Change Default Darkness Rcv. Forward Sending Change Default Reduce/Enlarge Original Size Light+5- Light+1...
  • Page 35 Orientation Screen Original Size USB Default Portrait Normal Original Type Landscape Enhanced Email Default Resolution Copies Detailed Samsung Cloud Color Mode [1 - 999] Auto CR File Format Resolution Darkness Standard LF+CR High Resol. SkipBlankPages Email Feature Clear Text Original Size...
  • Page 36 Menu overview System Setup Network (see "System setup" on page 216) (see "Network setup" on page 222) Machine Setup Paper Setup Report Maintenance TCP/IP (IPv4) Wi-Fi Paper Size Configuration DHCP Machine ID CLR Empty Msg Wi-Fi On/Off Paper Type Demo Page BOOTP Supplies Life Wi-Fi Settings...
  • Page 37: Machine's Basic Settings

    Machine’s basic settings Select the option you want, then press OK. You change the machine’s setting set in the machine from Samsung Easy • Language: change the language that is displayed on the control Printer Manager or SyncThru™ Web Service.
  • Page 38 Machine’s basic settings • When you press the Power/Wake Up button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > On on the control panel.
  • Page 39: Media And Tray

    • Using print media that does not meet these specifications may cause Guidelines for select the print media problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. Print media that does not meet the guidelines outlined in this user’s guide may •...
  • Page 40 Media and tray Tray overview To change the size, you need to adjust the paper guides. Paper cover Guide lock Paper length guide Paper width guide If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.
  • Page 41 Media and tray Open the paper cover. Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). Squeeze and the paper width guide and paper length lever to locate Pull out the paper tray (see "Tray overview"...
  • Page 42 Media and tray Flex or fan the edge of the paper stack to separate the pages before For paper longer than Legal-sized, press and unlatch the guide lock in loading papers. the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide.
  • Page 43 Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to buckle. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...
  • Page 44 Media and tray Pull the tray out of the machine. Open the paper cover and remove Squeeze the paper width guide and slide it to the edge of the lever. paper from the tray if necessary. If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise.
  • Page 45 Service. ● Cotton - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > ● Recycled Device Settings (see "Using Samsung Easy Printer Manager" on page ●...
  • Page 46 Media and tray Labels • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. To avoid damaging the machine, use only labels designed for use in laser •...
  • Page 47: Preprinted Paper

    Printer Manager program or SyncThru™ Web Service. - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 268).
  • Page 48 Media and tray Press (Stop/Clear) to return to ready mode. Using the output support • If you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences"...
  • Page 49: On The Scanner Glass

    Media and tray Loading originals Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.
  • Page 50 Media and tray Lift and open the scanner lid. Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. Close the scanner lid. 2. Menu Overview and Basic Setup...
  • Page 51: In The Document Feeder

    Media and tray Load the original face up into the document feeder input tray. Make sure • Leaving the scanner lid open while copying may affect copy quality and that the bottom of the original stack matches the paper size marked on toner consumption.
  • Page 52 Media and tray Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 95). 2. Menu Overview and Basic Setup...
  • Page 53: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 231). Printing • Mac printing (see "Mac printing" on page 238). • Linux printing (see "Linux printing" on page 240). The following Printing Preferences window is for Notepad in Windows 7.
  • Page 54 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
  • Page 55 • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 271). • The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung...
  • Page 56: Using A Favorite Setting

    The Favorites option, which is visible on each preferences tab except for the settings, select it in the Favorites tab and click Delete. Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Change the settings as needed on each tab.
  • Page 57 • Select Temp.: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Depending on the printer driver you use, Skip blank pages may not work Printer Manager (Advanced Setting >...
  • Page 58 Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.
  • Page 59: Basic Copying

    Basic copying For special printing features, refer to the Advanced Guide (see "Copy" on If you need to cancel the copying job during the operation, press (Stop/ page 207). Clear) and the copying will stop. Basic copy Changing the settings for each copy C48xW series: Make sure that the Scan to button’s LED is off.
  • Page 60: Reduced Or Enlarged Copy

    Basic copying C48xW series: Make sure that the Scan to button’s LED is off. If texts in the printout is blurry, select Text to get the clear texts. C48xFN/C48xFW series: Select (copy) on the control panel. • Photo: Use when the originals are photographs. Select (Menu) >...
  • Page 61 Basic copying Select the option you want and press OK. ID card copying Press (Stop/Clear) to return to ready mode. Your machine can print 2-sided originals on one sheet. To scale the copy by directly entering the scale rate The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.
  • Page 62 Basic copying Place Front Side and Press [Start] appears on the display. • If you do not press the (Start) button, only the front side will be Press (Start). copied. Your machine begins scanning the front side and shows Place Back Side •...
  • Page 63: Basic Scanning

    241). If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Advanced Setting > Scan to PC Settings. Basic Scanning This is the normal and usual procedure for scanning originals.
  • Page 64: Basic Faxing

    Basic faxing • C48xFN/C48xFW series only. Preparing to fax • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 249). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view"...
  • Page 65: Sending A Fax Manually

    (fax) on the control panel. Adjust the resolution and the darkness to suit your fax needs (see • If you want to send a fax directly from your computer, use Samsung "Adjusting the document settings" on page 67). Network PC Fax (see "Sending a fax from your computer"...
  • Page 66 Basic faxing Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on Receiving a fax page 50). Your machine is preset Fax mode at the factory. When you receive a fax, the Select (fax) on the control panel.
  • Page 67 Basic faxing Select (fax) > (Menu) > Fax Feature > Resolution on the control panel. The darkness setting is applied to the current fax job. To change the default setting (see "Fax" on page 210). Select the option you want and press OK. •...
  • Page 68: Using Usb Memory Device

    Using USB memory device Plugging in a USB memory device C48x series do not support USB memory port. Lift the scanner lid slightly and insert your USB memory device into the USB This chapter explains how to use a USB memory device with your machine. memory port.
  • Page 69: To Print A Document From A Usb Memory Device

    Using USB memory device You must use only an authorized USB memory device with an A plug connector. Printing from a USB memory device You can directly print files stored on a USB memory device. File is supported by Direct Print option. •...
  • Page 70: Customizing Scan To Usb

    Using USB memory device Select the folder or file you want and press OK. Scanning If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. Insert a USB memory device into the USB memory port on your machine.
  • Page 71: Deleting An Image File

    Using USB memory device • Color Mode: Sets the color mode. If you select Mono in this option, you cannot select JPEG in File Format. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before •...
  • Page 72: Viewing The Usb Memory Status

    Using USB memory device Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents. Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Select Check Space.
  • Page 73: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
  • Page 74: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
  • Page 75: Available Supplies

    • Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
  • Page 76: Available Maintenance Parts

    Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...
  • Page 77: Storing The Toner Cartridge

    – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet. Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life.
  • Page 78: Redistributing Toner

    The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 271).
  • Page 79 Redistributing toner 3. Maintenance...
  • Page 80: Replacing The Toner Cartridge

    Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. • Shake the toner cartridge thoroughly, it will increase the initial print quality. •...
  • Page 81 Replacing the toner cartridge 3. Maintenance...
  • Page 82: Replacing The Imaging Unit

    Replacing the imaging unit When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...
  • Page 83 Replacing the imaging unit 3. Maintenance...
  • Page 84: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 82). For information about installing the waste toner container, refer to the waste toner container installation guide included on the package.
  • Page 85 Replacing the waste toner container 3. Maintenance...
  • Page 86: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. Select (Menu) >...
  • Page 87: Setting The Toner Low Alert

    Samsung Easy Printer Manager or SyncThru™ Web Service. - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 268).
  • Page 88: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
  • Page 89 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
  • Page 90 Cleaning the machine 3. Maintenance...
  • Page 91 Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
  • Page 92: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
  • Page 93: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting"...
  • Page 94: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). •...
  • Page 95: Clearing Paper Jams

    Clearing paper jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
  • Page 96 Clearing paper jams In tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4. Troubleshooting...
  • Page 97 Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4.
  • Page 98 Clearing paper jams In exit area • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4.
  • Page 99: Original Paper Jam In Front Of Scanner

    Clearing paper jams Original paper jam Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). •...
  • Page 100: Original Paper Jam Inside Of Scanner

    Clearing paper jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
  • Page 101: Original Paper Jam In Exit Area Of Scanner

    Clearing paper jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21). Remove any remaining pages from the document feeder.
  • Page 102: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 117). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 271). • If the problem persists, call a service representative. Status Description The machine is off-line.
  • Page 103 Understanding the status LED Status Description Blinking The machine is connecting to a wireless network. Blue The machine is connected to a wireless network (see "Wireless network setup" on page 168). Wireless The machine is disconnected from a wireless network. The machine is in power save mode.
  • Page 104: Understanding Display Messages

    You can resolve the error with the guideline from the computer’s Document jam. The loaded original Clear the jam (see "Original Printing Status window (see "Using Samsung Printer Status" on page document has jammed in paper jam" on page 112). Remove jam 271).
  • Page 105 Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. 4. Troubleshooting...
  • Page 106 Understanding display messages Message Meaning Suggested solutions Tray-related messages Network Problem: The network IP address you Check the IP address and have set is being used by reset it if necessary (see IP Conflict someone else. "Printing a network Message Meaning Suggested solutions configuration report"...
  • Page 107 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Not Correct • The wireless network Reconfigure the wireless Wi-Fi Direct The machine failed to Reboot the machine to options are configured options in the machine, initialize the Wi-Fi Direct initialize the wireless Wireless setting is not ready...
  • Page 108 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions Error: [error The imaging unit is installed Reinstall the imaging unit Prepare new The life of the transfer belt Replace the transfer belt number] improperly, or the cover is to confirm it is seated will expired soon.
  • Page 109 Replace/Install The life span of the waste Replace a waste toner Waste Toner Tank toner container has expired container with a Samsung- and the printer will stop genuine waste toner printing until a new waste container. toner container is placed into the printer.
  • Page 110: Specifications

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
  • Page 111 Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit www.samsung.com. Items Description Width x Length x Height C48x/C48xW series 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches)
  • Page 112 Specifications Items Description Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Average operating mode Less than 290 W Power consumption Ready mode Less than 60 W...
  • Page 113 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) •...
  • Page 114 Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain Cotton paper section • 150 sheets of 75 g/m (20 lbs bond) Refer to the Plain paper section 60 to 85 g/m (16 to 24 lbs bond) Colored,...
  • Page 115 Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 70 to 90 g/m (18.6 to 24 lbs bond) Refer to the Plain Archive • 100 sheets paper section • Maximum stack height : 15.5mm (0.6 inches) Refer to the Plain paper section Glossy Photo, Letter, A4,...
  • Page 116: Microsoft Windows

    Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 512 MB (1 GB) 1.5 GB Windows XP Service Pack 3 Intel Pentium III 1 GHz (Pentium IV 2 GHz) ® ® ® 512 MB (1 GB) 1.5 GB Windows Server...
  • Page 117 Specifications Requirement (recommended) Operating system free HDD space ® ® ® 512 MB (2 GB) 32 GB Windows Server 2012 Intel Pentium IV 1.4 GHz (x64) processors (2 GHz or faster) ® Windows Server 2012 R2 • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. •...
  • Page 118 Specifications Linux Items Requirements Operating system Red Hat Enterprise Linux 5, 6, 7 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20 OpenSUSE 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04 SUSE Linux Enterprise Desktop 10, 11 Debian 6.0, 7.0 Mint 13, 14, 15, 16, 17...
  • Page 119 Specifications Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
  • Page 120: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
  • Page 121 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
  • Page 122 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection...
  • Page 123 Regulatory information • Consult the dealer or experienced radio TV technician for help. Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the FCC information to the user equipment.
  • Page 124 Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...
  • Page 125 Regulatory information 3 telephone number of either the sending machine, business, business entity The Ringer Equivalence Number (REN) is a measure of the electrical load placed or individual. on the telephone line, and is useful for determining whether you have “overloaded”...
  • Page 126 Regulatory information You should also know that: Replacing the Fitted Plug (for UK Only) • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone Important line as your machine, you may experience transmission and reception problems with all the equipment.
  • Page 127 Regulatory information Important warning: Taiwan only You must earth this machine. The wires in the mains lead have the following color code: • Green and Yellow: Earth • Blue: Neutral • Brown: Live If the wires in the mains lead do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E”...
  • Page 128 Regulatory information Website: http://www.samsung.com/cn/support/location/ China only supportServiceLocation.do?page=SERVICE.LOCATION kW·h Xpress C480 0.96 Xpress C480W 0.96 Xpress C480FN 0.95 Xpress C480FW 0.95 GB 21521-2014 5. Appendix...
  • Page 129 Declaration of conformity (European countries) Thailand only Approvals and Certifications Hereby, Samsung Electronics, declares that this [Xpress C48x series] is in compliance with the essential requirements and other relevant Canada only provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC).
  • Page 130 The power output of the wireless device or devices that may be embedded in In the event of problems, you should contact the Euro QA Lab of Samsung you printer is well below the RF exposure limits as set by the European Electronics Co., Ltd.
  • Page 131 Regulatory information European states with restrictions on use: The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less EEA/EFTA countries energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
  • Page 132 Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
  • Page 133: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 134 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
  • Page 135 Altitude adjustment Installing driver over the network Entering various characters IPv6 configuration Setting up the fax address book Wireless network setup Printing features Samsung Mobile Print Scan features Using the NFC feature Fax features Mopria™ AirPrint Samsung Cloud Print 5. Useful Management Tools Google Cloud Print™...
  • Page 136 Easy Capture Manager Samsung Easy Color Manager Easy Eco Driver Using Samsung Printer Center Using SyncThru™ Web Service Using Samsung Easy Printer Manager Using Samsung Easy Document Creator Using Samsung Printer Status Using Samsung Printer Experience 6. Troubleshooting Paper feeding problems...
  • Page 137: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a USB cable.
  • Page 138: Installation For Mac

    Click Next and then follow the instructions in the installation window. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator. b Your machine appears on the Printer List c Select machine to use and click Create button...
  • Page 139: Reinstallation For Mac

    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
  • Page 140: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" install the printer software (http://www.samsung.com > find your product >...
  • Page 141: Reinstallation For Linux

    Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo"...
  • Page 142: Using A Network-Connected Machine

    • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature • Mopria™ • AirPrint • Samsung Cloud Print • Google Cloud Print™...
  • Page 143: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
  • Page 144: Wired Network Setup

    Using this Network Configuration Report, you can find your machine’s MAC The following instructions may differ for your model. address and IP address. For example: Download the software from the Samsung website then unpack and • MAC Address: 00:15:99:41:A2:78 install it: (http://www.samsung.com > find your product > Support or Downloads).
  • Page 145 Preferences > Security (or Security & Privacy) > Firewall. Before using the SetIP program, disable the computer firewall from System Download the software from the Samsung website then unpack and Preferences or Administrator. install it: (http://www.samsung.com > find your product > Support or Downloads).
  • Page 146 Wired network setup Download SetIP program from Samsung web site and extract it. Double-click the SetIPApplet.html file in cdroot/Linux/noarch/at_opt/ share/utils folder. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
  • Page 147: Installing Driver Over The Network

    Installing driver over the network Make sure that the machine is connected to the network and powered • Some features and optional goods may not be available depending on on. Also, your machine’s IP address should have been set (see "Setting IP model or country (see "Features by model"...
  • Page 148 > Support or downloads. Command-line Parameters • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Following table shows commands that can be used in the command window.
  • Page 149 Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you /s or/S Starts silent installation. Installs machine drivers or/N”<Printer Printer instance shall be can add printer instances as without prompting any UIs name>”...
  • Page 150 Installing driver over the network Command- line Definition Description /up”<printer Removes only specified This command provides a name>” or/ printer instance and not the way to remove only Make sure that the machine is connected to your computer and UP”<printer name>” driver files.
  • Page 151 Select AppSocket/HP JetDirect and enter your machine’s IP address. Linux Click Forward button and add it to your system. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Add a network printer Support or Downloads).
  • Page 152: Ipv6 Configuration

    IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7 "Menu overview"...
  • Page 153 IPv6 configuration Press OK to select the required value you want. Check the IPv6 Protocol check box to activate IPv6. •Router: Use DHCPv6 only when requested by a router. Click the Apply button. •Always Use: Always use DHCPv6 regardless of router request. Turn the machine off and turn it on again.
  • Page 154 IPv6 configuration •Stateful Address: IPv6 address configured by a DHCPv6 server. •Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2. Using a Network-Connected Machine...
  • Page 155: Wireless Network Setup

    Wireless network setup • Wireless networking may not be available depending on the model (see Introducing wireless set up methods "Features by model" on page 7). You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network.
  • Page 156 Wireless network setup Connecting Using the WPS Settings menu Set up method Description & Reference method From the computer See "Setting up via USB cable" on page If your machine and access point (or wireless router) support Wi-Fi Protected 172 for Window. Setup™...
  • Page 157 Wireless network setup Choosing your type Connecting WPS There are two methods available to connect your machine to a wireless network. Factory default in your machine is PBC mode, which is recommended for a typical wireless network environment. • The Push Button Configuration (PBC) method allows you to connect your machine to a wireless network by pressing both the WPS Settings menu on Connecting in PBC mode the control panel of your machine and the WPS (PBC) button on a Wi-Fi...
  • Page 158 Wireless network setup The eight-digit PIN appears on the display. Using the Wi-Fi Networks You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). Before starting, you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted.
  • Page 159 Insert the supplied software CD into your CD-ROM drive. Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD.
  • Page 160 Wireless network setup On the Are you setting up your printer for the first time? screen, select • Authentication: Select an authentication type. Yes, I will set up my printer's wireless network. Then, click Next. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security.
  • Page 161 Internet. • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 180). •...
  • Page 162 Wireless network setup Creating the infrastructure network On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my Turn on your computer, access point, and machine.
  • Page 163 Wireless network setup Select Wireless on the Printer Connection Type. Setup using Mac Click Next. If the installer asks you to allow access to the keychain, click Deny. Items to prepare • Access point If you clicked Always Allow in this step, the Select a wireless printer window appears without asking for access to the keychain.
  • Page 164 Wireless network setup • Authentication: Select an authentication type. The Wireless Network Setting Complete window appears. Click Next. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. When the wireless network settings are completed, disconnect the USB cable between the computer and machine.
  • Page 165 Wireless network setup Select Wireless on the Printer Connection Type screen. Items to prepare Click Next. • Access point • Network-connected computer If the installer asks you to allow access to the keychain, click Allow. • Software CD that was provided with your machine If the Select a wireless printer window appears, select the printer named DIRECT-xxx.
  • Page 166 Wireless network setup Configuring the machine’s wireless network If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. We recommend you to change the default password for security Before starting you will need to know the network name (SSID) of your wireless reasons.
  • Page 167 Wireless network setup Turning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi- Check whether the network cable is connected to the machine. If not, Fi Direct-enabled printer and mobile device. connect the machine with a standard network cable.
  • Page 168 After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. 2. Using a Network-Connected Machine...
  • Page 169 Wireless network setup Connecting Failure - Invalid Security Troubleshooting for wireless network • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error •...
  • Page 170 Wireless network setup g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. If the printing job is not working in DHCP mode, the problem may be caused 3 Change the printer port's IP address if it is different from the network by the automatically changed IP address.
  • Page 171: Other Problems

    Sometimes cycling the power can recover network communication types (e.g., Bluetooth) are not supported. communication. • You cannot use infrastructure mode at the same time for Samsung wireless • Check whether firewall software (V3 or Norton) is blocking the network machines.
  • Page 172 Wireless network setup • The machine is located away from other electronic devices that may interfere with the wireless signal. Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices. • Whenever the configuration of your access point (or wireless router) changes, you must do the product's wireless network setup again.
  • Page 173: Samsung Mobile Print

    Samsung Mobile Print What is Samsung Mobile Print? Supported Mobile OS Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.3 or higher documents, and web pages directly from your smartphone or tablet. Samsung •...
  • Page 174: Using The Nfc Feature

    You just need NFC supported cell phone. In order to use this feature, Check that NFC and Wi-Fi Direct features are enabled on your cell phone Samsung Mobile Print app needs to be installed on your cell phone. and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi- Fi Direct for mobile printing"...
  • Page 175 PIN number. update the PIN number. • If you do not have Samsung Mobile Print app installed on your cell phone, it automatically connects to Samsung Mobile Print The printer starts printing. download page. Download the app and try again.
  • Page 176 NFC tag( ) on your printer. download page. Download the app and try again. Wait few seconds for Samsung Mobile Print app to start. Select scan mode. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
  • Page 177 NFC tag( ) on your printer. Wait few seconds for the Samsung Mobile Print app to start. • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging.
  • Page 178 PIN number and press OK. Follow the instruction on the app screen to update the PIN number. • If your do not have Samsung Mobile Print app installed on your mobile devices, it automatically connects to Samsung Mobile Print download page. Download the app and try again.
  • Page 179 Samsung Mobile Print download page. Download the app and try again. Wait a few seconds for the Samsung Mobile Print app to start. Select device status icon. Select Google Cloud Print > Register Google Cloud Printer.
  • Page 180 Using the NFC feature • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. • If error message about changed PIN number appears, enter a changed PIN number and press OK.
  • Page 181: Mopria

    Mopria™ Click Login in the upper right corner of the SyncThru™ Web Service website. Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. Type in the ID and Password. Mopria™...
  • Page 182 Mopria™ Setting up Mopria on your mobile device Printing via Mopria If you do not have Mopria Print Service app installed on your mobile device, To print via Mopria on an Android device: open to the app store (Play Store, App Store) on your mobile device, search for,Mopria Print Service, and then download and install the app.
  • Page 183: Airprint

    AirPrint If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. Only AirPrint certified machines can use the AirPrint feature. Check the box We recommend you to change the default password for security your machine came in for the AirPrint certified mark.
  • Page 184 AirPrint Printing via AirPrint For example, the iPad manual provides these instructions: Open your email, photo, web page, or document you want to print. Touch the action icon( Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area.
  • Page 185: Samsung Cloud Print

    Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from Click Login in the upper right corner of the SyncThru™ Web Service website. your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service If it’s your first time logging into SyncThru™...
  • Page 186 (Samsung Apps, Play Store, App Store) on your Scanning and sending to Samsung Cloud Print mobile device, and just search for download the app and try again. You can scan an image and the scanned data will be stored in the Samsung Cloud Print. Press the ( ) button from Samsung Cloud Print app.
  • Page 187 (Start) button to scan and store the file in samsung cloud server. When the user is not registered in the Samsung Cloud Print, a confirmation window will pop up. Select a work in progress or not. 2. Using a Network-Connected Machine...
  • Page 188: Google Cloud Print

    Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...
  • Page 189 Google Cloud Print™ Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print service. such as Android Market or App Store.
  • Page 190 Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print.
  • Page 191: Useful Setting Menus

    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan •...
  • Page 192: Before You Begin Reading A Chapter

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 34).The following are tips for using this chapter •...
  • Page 193: Print

    Print Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Affects the resolution and clarity of your color output. page 34). •...
  • Page 194: Copy

    Copy Item Description Copy feature Adjusts the brightness level to make a copy that is Darkness easier to read, when the original contains faint markings and dark images (see "Darkness" on page 60) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
  • Page 195 Copy Item Description Copy Setup prints one side of the original on the upper half of the paper and the other side on the lower half without Layout > ID Copy reducing the size of the original. This feature is helpful Some menus may not appear in the display depending on options or for copying a small-sized item such as business card.
  • Page 196 Copy Item Description Item Description Set the machine to sort the copy job. For example, if you Adjusts the brightness level to make a copy that is Change Default > make 2 copies of a 3 page original, one complete 3 page easier to read, when the original contains faint Darkness document will print followed by a second complete...
  • Page 197: Fax

    Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 66). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
  • Page 198 Item Description Sending setup Sets the machine to print a report whether a fax transmission was successfully completed or not. If you Fax Confirm. select On-Error, the machine prints a report only when Some menus may not appear in the display depending on options or a transmission is not successful.
  • Page 199 Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
  • Page 200 Another setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 34). To change the menu options: • Press (fax) > (Menu) > Fax Setup on the control panel. Item Description Resets the value or setting to the printer’s out-of-box...
  • Page 201: Scan

    (Menu) > Scan Feature on the control panel. • Email Feature > Color Mode • Samsung Cloud > Color Mode • C48xW series: When the Scan to button’s LED is on, the machine is in scan mode.
  • Page 202 Item Description Scan setup Change Default > Resets the Samsung Cloud scan setting to the printer’s Samsung Cloud out-of-box state. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 34).
  • Page 203: System Setup

    (make sure the main power switch is on). Sets the fax number which will be printed at the top of • If you run the printer driver or Samsung Easy Fax Number each fax page that you send. Printer Manager, the time automatically extends.
  • Page 204 System setup Item Description Item Description You can set the condition to wake up from power-save Determine whether or not the machine continues mode. printing when it detects the paper does not match the paper settings. • On: The machine wake up from the power save mode on the following cases: •...
  • Page 205 System setup Item Description Paper setup Allows you to save print resources and enables eco- friendly printing. • Default Mode: Select whether to turn the Eco mode Some menus may not appear in the display depending on options or on or off. models.
  • Page 206 System setup Item Description Sound / Volume Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
  • Page 207 System setup Item Description Report Email Sent Print to check the transmission state of the Scan to Email job. Some menus may not appear in the display depending on options or Fax Sent Prints information on the faxes you have recently sent. models.
  • Page 208 Maintenance Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. Some menus may not appear in the display depending on options or Customizes the level to alert toner low or toner empty models.
  • Page 209: Network Setup

    Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols. page 34). •...
  • Page 210 Network setup Option Description • SNMPv1/v2: You have to enable this option to use SNMP V1/V2 protocol. Administrator’s can use SNMP to monitor and manage machines on the network. • UPnP(SSDP): You have to enable this option to use UPnP(SSDP) protocol. Turn the power off and on after you change this option.
  • Page 211: Special Features

    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...
  • Page 212: Altitude Adjustment

    • High 4: 4,000 m (13,123 ft) ~ 5,000 m (16,404 ft) You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager >...
  • Page 213: Entering Various Characters

    Entering various characters Keypad letters and numbers C48xFN/C48xFW series only (see "Control panel overview" on page 24). As you perform various tasks, you may need to enter names and numbers. For • Special character sets may differ from your machine depending on its example, when you set up your machine, you enter your name or your options or the models.
  • Page 214: Setting Up The Fax Address Book

    Setting up the fax address book Using speed dial numbers C48xFN/C48xFW series only (see "Control panel overview" on page 24). When you are prompted to enter a destination number while sending a fax, You can set up speed number with the fax numbers you use frequently via enter the speed dial number at which you stored the number you want.
  • Page 215 Setting up the fax address book Registering a group dial number Editing group dial numbers Select (fax) > (Address Book) > New&Edit > Group Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. the control panel.
  • Page 216 Setting up the fax address book Searching address book for an entry Printing address book There are two ways to search for a number in memory. You can either scan from You can check your (Address Book) settings by printing a list. A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
  • Page 217: Printing Features

    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a ►, you can select other printer drivers on page 54). connected to the selected printer. • This feature may not be available depending on model or optional goods (see "Features by model"...
  • Page 218 • The XPS printer driver can be installed only on Windows Vista OS or Click Print. higher. • For models that provide XPS driver from the Samsung website, http:// Type in the destination path and the file name, and then click OK. www.samsung.com > find your product> Support or downloads.
  • Page 219 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
  • Page 220 Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. •...
  • Page 221 Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. •...
  • Page 222 Printing features Item Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters Watermark reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. •...
  • Page 223 Printing features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 8). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
  • Page 224 Printing features Item Description a Create or open the document you want to print. b To change the print settings from your software application, access Printing Preferences. c Click the Advanced tab. d Select the Print Overlay from the Overlay drop-down list. e If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List.
  • Page 225: Changing Printer Settings

    Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.
  • Page 226: Printing On Both Sides Of The Paper

    Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...
  • Page 227: Printing Files

    Printing features Linux printing Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (see "Features by model" on page 7). Some features may not be available depending on models or options. It means that the features are not supported.
  • Page 228: Scan Features

    • This feature may not be available depending on model or optional goods • Samsung Cloud: You can send the scanned image as an Samsung cloud (see "Features by model" on page 7). (see "Scanning and sending to Samsung Cloud Print" on page 199).
  • Page 229 (see "Rear view" on page 23). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...
  • Page 230: Setting Up An Email Account

    Scan features Setting up an email account • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Advanced Settings > Scan to PC Settings. Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service"...
  • Page 231: Scanning And Sending An Email

    Scan features Scanning and sending an email Scanning to WSD Place a single document face down on the document glass, or load the Scans the originals and saves the scanned data on a connected computer if the documents face up into the document feeder (see "Loading originals" on page 50).
  • Page 232 The printer that I want isn't listed > Add a printer using a TCP/IP address or hostname and select Web Services Samsung Easy Document Creator is an application to help users scan, compile, Device from Device type. Then enter the printer's IP address.
  • Page 233 Scan features Select the type of scanning or a favorites and then make adjustments to the image(Options). Scanning from image editing program Click Scan to scan a final image or Prescan to get another preview You can scan and import documents in the image editing software such as image.
  • Page 234: Scanning With Network

    Scan features Choose your scanning preferences and click Preview to see how your Scanning using the WIA driver preferences affect the picture. Scan and save your scanned image. Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners.
  • Page 235 • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Easy Document Creator software. Open the Applications folder > Samsung folder > Samsung Easy Document Creator. Linux scanning Make sure that the machine is connected to your computer and powered on.
  • Page 236: Fax Features

    Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 65). • C48xFN/C48xFW series only (see "Control panel overview" on page 24). Press (Redial/Pause) button on the control panel. Select the fax number you want.
  • Page 237 Sending a fax (Windows) For more information about Fax Transmission History, click the Help ( To send a fax from your computer, the Samsung Network PC Fax program button. must be installed. This program is installed when you install the printer driver.
  • Page 238: Canceling A Reserved Fax Job

    Fax features Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time on the following day. You can set your machine to send a fax at a later time when you will not be present.
  • Page 239 Fax features Forwarding a sent fax to another destination Forwarding a received fax You can set the machine to forward the received or sent fax to other destination You can set the machine to forward the received or sent fax to other destination by a fax, an email or a server.
  • Page 240 PC > Forward the control panel. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode Open the Samsung Easy Printer Manager. on the control panel. Select the appropriate machine from the Printer List. Select the option you want.
  • Page 241 Fax features Receiving in Answering Machine/Fax mode To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. To use this mode, you must attach an answering machine to the EXT socket on •DRPD: You can receive a call using the Distinctive Ring Pattern the back of your machine.
  • Page 242 Fax features *9* is the remote receive code preset at the factory. The first and the last When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. asterisks are fixed, but you can change the middle number to whatever you want.
  • Page 243: Printing Received Faxes

    Fax features To use the secure receiving mode, activate the menu from (fax) > (Menu) > Fax Feature > Secure Receive on the control panel. Printing received faxes Select (fax) > (Menu) > Fax Feature > Secure Receive > Print on the control panel.
  • Page 244 • Samsung Easy Color Manager • Easy Eco Driver • Using Samsung Printer Center • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Easy Document Creator • Using Samsung Printer Status • Using Samsung Printer Experience...
  • Page 245: Accessing Management Tools

    Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. •For Windows 8, from the Charms, select Search > Apps.
  • Page 246: Easy Capture Manager

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.
  • Page 247: Samsung Easy Color Manager

    Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.
  • Page 248: Easy Eco Driver

    • To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 262). 5. Useful Management Tools...
  • Page 249: Using Samsung Printer Center

    The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings.
  • Page 250 Using Samsung Printer Center Scanner & Fax Tab Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions: • Settings: Allows you to configure the settings for individual printer driver.
  • Page 251 Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features: To use this feature, the scanner driver and fax driver must be installed on the computer.
  • Page 252: Using Syncthru™ Web Service

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
  • Page 253: Information Tab

    You can also connect to • Print information: Prints reports such as system related reports, e-mail Samsung website or download drivers by selecting the Link menu. address, and font reports. • Firmware Upgrade: Upgrade your machine’s firmware.
  • Page 254 Using SyncThru™ Web Service Setting the system administrator’s information This setting is necessary for using the e-mail notification option. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Start a web browser, such as Internet Explorer, from Windows.
  • Page 255: Using Samsung Easy Printer Manager

    To open the program: For Windows, Printer list The Printer list displays printers installed on your computer Select Start > Programs or All Programs > Samsung Printers > Samsung and network printers added by network discovery (Windows Easy Printer Manager. only).
  • Page 256 Using Samsung Easy Printer Manager Advanced The advanced user interface is intended to be used by the Application Includes links for changing to the refresh, preference setting, Setting person responsible for managing the network and machines. information help, and about.
  • Page 257: Using Samsung Easy Document Creator

    Samsung Easy Document Creator. Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
  • Page 258: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
  • Page 259 Using Samsung Printer Status Toner/Paper This button areas for paper and toner info will be Device You can see the device status , current printer model Information available based on the device. Information name, connected port name in this area.
  • Page 260: Using Samsung Printer Experience

    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
  • Page 261: Adding A Printer

    Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
  • Page 262 Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer. Select the printer you want to delete.
  • Page 263: Cancelling A Print Job

    Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
  • Page 264 Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications.
  • Page 265 Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning. installed on the computer using the sharing feature.
  • Page 266: Troubleshooting

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
  • Page 267: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
  • Page 268: Power And Cable Connecting Problems

    Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions The machine is not receiving power, 1 Connect the machine to the electricity supply first. or the connection cable between the computer and the machine is not connected properly.
  • Page 269: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wake Up) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
  • Page 270 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
  • Page 271 Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
  • Page 272 Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...
  • Page 273: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
  • Page 274 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 95). •...
  • Page 275 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 89). If white vertical streaks appear on the page: •...
  • Page 276 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...
  • Page 277 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
  • Page 278 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
  • Page 279 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 95). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 87). If the problem persists, the machine may require repair.
  • Page 280 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
  • Page 281: Copying Problems

    Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 60). Smears, lines, marks, or spots •...
  • Page 282: Scanning Problems

    Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 50). •...
  • Page 283: Faxing Problems

    Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
  • Page 284 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 98). you sent.
  • Page 285: Operating System Problems

    Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. not shown when you click more settings.
  • Page 286 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
  • Page 287 Operating system problems Common Linux problems Condition Suggested solutions There is no xsane nor simple- For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using scan application on my Linux download center supplied by the OS(ex.
  • Page 288 Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution...
  • Page 289 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
  • Page 290 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
  • Page 291: Duty Cycle

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
  • Page 292: Fuser Unit

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
  • Page 293: Ieee 1284

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
  • Page 294 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
  • Page 295: Mac Address

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
  • Page 296 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
  • Page 297: Printer Driver

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
  • Page 298: Toner Cartridge

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
  • Page 299 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
  • Page 300 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
  • Page 301: Contact Samsung Worldwide

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 0961-2300300 www.samsung.com/ BANGLADESH in/support 0800-0300300 (Toll free) Country/Region Customer Care Center WebSite 810-800-500-55-500 www.samsung.com/ 3004 (Toll Free) www.samsung.com/...
  • Page 302 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 7095- 0077 www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/ CAMEROON CYPRUS africa_fr/support free gr/support 1-800-SAMSUNG (726-7864) www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/ CZECH ca/support(English) cz/support CANADA www.samsung.com/ 70 70 19 70 www.samsung.com/...
  • Page 303 (*0,20 €/Anruf aus dem dt. HONDURAS www.samsung.com/ Festnetz, aus dem Mobilfunk latin_en/support max. 0,60 €/Anruf) GERMANY (English) [HHP] 0180 6 M SAMSUNG bzw. 0180 6 67267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf) Contact SAMSUNG worldwide...
  • Page 304 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 3698 4698 www.samsung.com/ 0800-22273 www.samsung.com/ JORDAN hk/support (Chinese) Levant 06 5777444 HONG KONG www.samsung.com/ 8-10-800-500-55-500 (GSM: www.samsung.com/ hk_en/support KAZAKHSTAN 7799, VIP care 7700) kz_ru/support (English) 0800 545 545 www.samsung.com/...
  • Page 305 MOLDOVA support (English) +7-495-363-17-00 www.samsung.com/ 815 56480 www.samsung.com/ MONGOLIA NORWAY support no/support 020 405 888 www.samsung.com/ 800-SAMSUNG (800 - 726 7864) www.samsung.com/ MONTENEGRO support ae/support (English) OMAN 080 100 22 55 www.samsung.com/ www.samsung.com/ MOROCCO n_africa/support ae_ar/support (Arabic) 847267864 / 827267864 www.samsung.com/...
  • Page 306 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-0101 www.samsung.com/ 808 20 7267 www.samsung.com/ PORTUGAL latin/support pt/support (Spanish) 1-800-682-3180 www.samsung.com/ PANAMA www.samsung.com/ latin/support latin_en/support (Spanish) PUERTO RICO (English) www.samsung.com/ PARAGUAY 0800-11-SAMS(7267) www.samsung.com/ar latin_en/support (English) 0800-777-08 www.samsung.com/...
  • Page 307 Customer Care Center WebSite 800 247 3457 (800 24/7 HELP) www.samsung.com/ 0771 726 7864 (0771-SAMSUNG) www.samsung.com/ SWEDEN sa/home se/support SAUDI ARABIA www.samsung.com/ 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ sa_en ch/support (German) SWITZERLAND 800-00-0077 www.samsung.com/ www.samsung.com/ SENEGAL africa_fr/support ch_fr/support (French) 011 321 6899 www.samsung.com/...
  • Page 308 TURKEY tr/support 00-800-500-55-500 (GSM: 7799) www.samsung.com/ UZBEKISTAN 80-1000-12  www.samsung.com/ support TUNISIA n_africa/support 0-800-SAMSUNG (726-7864) www.samsung.com/ VENEZUELA 800-SAMSUNG (800 -726 7864) www.samsung.com/ ve/support ae/support (English) 1800 588 889 www.samsung.com/ U.A.E VIETNAM www.samsung.com/ vn/support ae_ar/support (Arabic) 0211  350370 www.samsung.com/ ZAMBIA 0330 SAMSUNG (7267864) www.samsung.com/...
  • Page 309 Index control panel changing the receive modes delaying a fax transmission convention address book forwarding a received fax to another copy editing destination general setup group editing forwarding a sent fax to another copying group registering destination basic copying registering general setup reducing or enlarging copies using...
  • Page 310 Index receiving in Fax mode Linux connected features driver reinstallation for USB cable common Linux problems connected driver installation for network machine features printing connected print media feature system requirements driver installation for USB cable front view using SetIP connected driver reinstallation for USB cable machine information connected...
  • Page 311 Index installing environment mobile OS printing on both sides of paper introducing network programs mobile print printing to a file IPv6 configuration print media setting as a default machine SetIP program card stock special printer features wired network setup guidelines wireless network setup USB memory labels...
  • Page 312 USB flash memory Scanning SyncThru Web Service managing Scanning with Samsung Scan Assitant 246 general information printing scanning SyncThru™ Web Service scanning basic information using help Linux scanning Macintosh...
  • Page 313 Index watermark create delete edit Windows common Windows problems driver installation for network connected driver installation for USB cable connected system requirements using SetIP wireless USB cable disconnecting wireless network network cable Index...

Table of Contents