General Product Care; Frequently Asked Questions - VTech CS6114-2 User Manual

The caller is blocking the
PRIVATE
name and the telephone
CALLER
number information.
The battery is very low.
Put in
Place the handset in
charger
the telephone base or
charger for recharging.
The handset ringer is
Ringer
muted temporarily during
muted
an incoming call.
Ringer off The handset ringer is
turned off.
Your selection has been
Saved
saved.
Failed phone call (the
Unable to
other handset is in use).
call.
This caller's name is
UNKNOWN
unavailable.
NAME
This caller's number is
UNKNOWN
unavailable.
NUMBER
No caller information is
UNKNOWN
available about this caller.
CALLER
There are calls that have
XX missed
not been reviewed in the
calls
caller ID log.
The system handsets are
** Paging
being paged.
**

General product care

Taking care of your telephone
Your cordless telephone contains
sophisticated electronic parts, so it must be
treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors in
the rain, or handle it with wet hands. Do
not install the telephone base near a sink,
bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic casing
that should retain its luster for many years.
Clean it only with a dry non-abrasive cloth.
Do not use dampened cloth or cleaning
solvents of any kind.

Frequently asked questions

Below are the questions most frequently
asked about the cordless telephone. If you
cannot find the answer to your question,
visit our website at
www.vtechphones.com or call
1 (800) 595-9511 for customer service.
My telephone Make sure the telephone
does not work base is installed properly,
at all. and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
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The display Disconnect the telephone
shows No line. I line cord from your
cannot hear the telephone and connect
dial tone. it to another telephone.
If there is no dial tone
on that other telephone
either, then the telephone
line cord may be
defective. Try installing a
new telephone line cord.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may
be defective. Contact
your telephone service
provider.
You may be using a new
cable or VoIP service, the
existing telephone jacks in
your home may no longer
work. Contact your service
provider for solutions.
I cannot dial out. Make sure there is a dial
tone before dialing. It
is normal if the handset
takes a second or two
to synchronize with the
telephone base before
producing a dial tone.
Wait an extra second
before dialing.
Eliminate any background
noise. Mute the handset
before dialing, or dial
from another room in
your home with less
background noise.
The display The handset is
shows To deregistered from the
register HS and telephone base. Follow
See manual the steps in Register a
alternately. The handset to register the
handset does handset back to the
not work at all. telephone base.
The display Place the handset in the
shows Low telephone base or charger
battery. for charging.
The battery Make sure the handset is
does not charge placed in the telephone
in the handset base or charger correctly.
or the handset
If the battery is completely
battery does not
depleted, charge the
accept charge.
battery for at least
30 minutes before use.
You may need to purchase
a new battery.
The telephone Make sure the ringer
does not ring volume is not set to off.
when there is an
The handset may be too
incoming call.
far from the telephone
base. Move it closer to the
telephone base.
My handset Move the handset closer
beeps and is to the telephone base. It
not performing may be out of range.
normally.
I hear noise on Make sure the telephone
the cordless line cord is plugged in
handset and securely.
the keys do not
work.
I hear other calls Disconnect the telephone
when using the base from the telephone
telephone. wall jack. Plug in a
different telephone. If you
still hear other calls, the
problem is probably in
the wiring or telephone
service. Contact your
telephone service
provider.
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