Faxing Problems - Samsung SF-4300 User Manual

07-Troubleshooting 2/5/99
Symptom
You are unable to send
documents.
You hear Ôbeep, beep, beep...Õ
after the unit scans the
document.
The SmartJet will not dial.
The SmartJet dials a number,
but fails to make a connection
with a remote fax machine.
You are unable to receive
documents automatically.
You are unable to receive
documents manually.
3.8 Troubleshooting
9:42 AM Page 8

Faxing Problems

¥ Make sure that a document to be sent is set in the manual
feeder. See page 2.29.
¥ The unit waits a specified time expecting the next sheet will
be in.
¥ Your SmartJet telephone line connection may be wrong.
Look at the back of your SmartJet. Make sure the modular
telephone cord is securely plugged into the SmartJetÕs Tel
connector and the telephone jack on the wall. If you will be
using a telephone with your SmartJet, the telephone should
be connected to the Ext.Tel connector.
¥ Make sure ythat our telephone line is set up to use the
proper dialling method for your area, tone or pulse. See
page 2.42.
¥ The remote fax machine may be turned off, out of recording
paper, or unable to answer incoming calls. Speak with the
remote operator and ask for the problem to be rectified
¥ Make sure that you have installed a black print cartridge.
Your SmartJet cannot print out the received fax with a
colour cartridge installed.
¥ Make sure that your unit is set up for automatic receiving,
(FAX) mode. See page 2.42.
¥ A telephone connected to the same line as the SmartJet is
off-hook. Hang up the telephone handset.
¥ Your SmartJet is not connected properly to the telephone
line.
¥ Make sure that the paper is loaded in the automatic paper
feeder.
¥ Make sure that you have installed a black print cartridge.
Your SmartJet cannot print out the received fax with a
colour cartridge installed.
¥ Make sure that the paper is loaded in the automatic paper
feeder.
¥ Make sure that your unit is set up for manual receiving,
TEL mode. See page 2.42.
Cause and Solution