Lexmark MX810dfe User Manual page 353

Troubleshooting
Action
Step 3
Set up the shortcut number properly.
•
Check if the shortcut number has been set for the telephone
number that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
Can send but not receive faxes
Action
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
Step 2
Check the ring count delay settings.
a
Open a Web browser, and then type the printer IP address in
the address field.
Notes:
•
View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
b
Click Settings > Fax Settings > Analog Fax Setup.
c
In the "Rings to Answer" field, enter the number of times you
want the phone to ring before the printer answers.
d
Click Submit.
Can you receive faxes?
Step 3
Replace the toner cartridge. For more information, see the
instruction sheet that came with the supply.
Can you receive faxes?
Fax and e-mail functions are not set up
Notes:
•
Before you troubleshoot, check if the fax cables are connected.
•
The indicator light is blinking red until you set up fax and e‑mail.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
353
customer
customer