Cannot Play Back Or Record; Portions Of Performances Are Strange; Sounds Drop Out Or Parts Are Missing - Roland Sound Canvas SK-500 Owner's Manual

With some computers, if Windows is started up with the SK-500
connected, the driver may not be loaded correctly, and the SK-
500 cannot be used with the USB connection.
In this case, turn on the SK-500's power or connect the SK-500 after first
starting up Windows.

Cannot Play Back or Record

Is the driver installed correctly?
When using a USB connection, the installation must be carried out exactly
as described in Installing the USB MIDI Driver (p. 16). Refer to Is the driver
installed correctly? (p. 84).
When using a serial connection, the installation must be carried out exactly
as described in Installing Serial MIDI Driver (p. 24). Refer to Uninstalling
Serial MIDI Driver (p. 30).
Have you referred to "Setting the MIDI Output Destination" and
made the settings enabling use of the SK-500 with the setup?
Unless these settings are made, the SK-500 cannot be used with Windows
Media Player.
Has the computer been put into standby mode (Suspend) or
sleep mode during playback or recording?
If during playback or recording the computer is put into standby mode
(Suspend) or Sleep mode, the system may begin to operate incorrectly. Quit
all applications using the SK-500, turn off the SK-500's power, and then turn
it on again.
Has the USB cable been disconnected and reconnected, or has
the SK-500's power been turned off and then on again during
playback or recording?
If during playback or recording the USB cable is disconnected and
reconnected, or the SK-500's power is turned off and then on again, the
system may not be able to record or play back data. First, stop the recording
or playback, then try recording or playing back the data again. If you are still
unable to play back or record, quit all applications using the SK-500, turn off
the SK-500's power, and then turn it on again.
Portions of Performances are Strange; Sounds
Drop Out or Parts Are Missing
You may be able to improve things by placing a check in the
"Light Load" check box in the Preferences dialog box.
When changing or confirming settings, follow the procedure described in
How to Set Serial MIDI Driver (p. 26).
* Changes in settings become effective after the SK-500's power is turned off and then on
again. If not experiencing any particular problems, use with this unchecked (initial setting).
Troubleshooting
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