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Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Add a new drive to the base enclosure
Take the following actions to add a new drive to the base enclosure.
CAUTION:
Do not add drives to powered off systems. For details, see Dell knowledge base article 000187118.
Removing the front bezel
Steps
1. If the bezel has a lock, insert the key that shipped with your enclosure into the lock, and turn the key to unlock the bezel.
2. Press the two latch buttons on the bezel surface to release the bezel from the cabinet.
3. Pull the bezel off the cabinet and put it on a clean, static-free surface.
Remove a drive filler module
Steps
1. Insert your finger into the cutout on the drive filler module.
2. Pull the filler module out of the slot.
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Base enclosure service procedures
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