Contents Chapter 1: About this guide......................6 Related documents................................7 Information symbols................................7 Chapter 2: N3200-ON/E3200-ON Series switch................8 Introduction...................................8 Features....................................13 Physical dimensions................................14 LED display..................................14 LED behavior................................. 14 Prerequisites..................................18 N3200-ON/E3200-ON Series switch configurations....................18 Luggage tag..................................19 N3200-ON/E3200-ON series reset button ......................20 Chapter 3: Site preparations.......................
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Switch replacement................................43 Chapter 5: External power adapter....................45 Power adapter holder assembly.............................45 Wall or ceiling installation..............................46 DIN rail installation................................48 Single-EPA and switch four-post installation......................49 Single-EPA and switch two-post center-mount installation.................. 49 Single-EPA and switch two-post front-mount installation..................51 Dual-EPAs two-post front-mount installation......................52 Dual-EPAs two-post center-mount installation......................
About this guide This guide provides site preparation recommendations, step-by-step procedures for rack mounting and desk mounting your switch, inserting modules, and connecting to a power source. CAUTION: To avoid electrostatic discharge (ESD) damage, wear grounding wrist straps when handling this equipment.
● Dell PowerSwitch N3200-ON/E3200-ON Series Release Notes ● Open Networking Hardware Diagnostic Guide N2200-ON and N3200-ON/E3200-ON Series Switches ● External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/E3200-ON Series Switches ● N3248TE-ON only: Enterprise SONiC Distribution by Dell Technologies User Guide ●...
N3200-ON/E3200-ON Series switch The following sections describe the Dell N3200-ON/E3200-ON Series (N3208PX-ON, N3224T-ON, N3224F-ON/E3224F- ON, N3224P-ON, N3224PX-ON, N3248TE-ON, N3248P-ON/E3248P-ON, N3248X-ON, and N3248PXE-ON/E3248PXE-ON) switches: Topics: • Introduction • Features • Physical dimensions • LED display • Prerequisites • N3200-ON/E3200-ON Series switch configurations •...
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Table 1. N3200-ON/E3200-ON Series switch summary (continued) Marketing model name (MMN) Description Power supply unit (PSU) and fans ● Two ports 100G QSFP28 stacking ● Three pluggable fan modules ● Normal airflow only N3248TE-ON ● 48 ports 1G BASE-T RJ45 ●...
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1. Luggage tag 2. 1GBASE-T RJ45 3. RJ45 serial management port 4. RJ45 Ethernet console port 5. USB Type-A port 6. Stack ID 7. Micro-USB Type-B port 8. Status LEDs 9. 10G SFP+ ports N3224F-ON/E3224F-ON I/O-side view 1. Luggage tag 2.
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N3224PX-ON I/O-side view 1. Luggage tag 2. 10GBASE-T RJ45 with 802.3bt Type-4 (90 W) PoE 3. RJ45 serial management port 4. RJ45 Ethernet console port 5. USB Type-A port 6. Stack ID 7. Micro-USB Type-B port 8. Status LEDs 9. 10G SFP28 ports N3248TE-ON I/O-side view 1.
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7. Micro-USB Type-B port 8. Status LEDs 9. 10G SFP+ ports N3248X-ON I/O-side view 1. Luggage tag 2. 10GBASE-T RJ45 3. RJ45 serial management port 4. RJ45 Ethernet console port 5. USB Type-A port 6. Stack ID 7. Micro-USB Type-B port 8.
● Two pluggable AC or DC PSUs, except N3208PX-ON ● Three pluggable fan modules, except N3208PX-ON ● N3208PX-ON—One fixed AC PSU ● N3208PX-ON—One fan ● N3208PX-ON—Up to two external power adapters ● N3224PX-ON, N3248P-ON/E3248P-ON, and N3248PXE-ON/E3248PXE-ON—External power supply connectors to connect the MPS-1S or MPS-3S shelf ●...
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3. SFP+ port activity LEDs 4. Stack Master ID LED 5. System Status/Health LED 6. Power LED 7. Fan LED 8. Locator LED/System Beacon N3224F-ON/E3224F-ON, N3224P-ON, N3224PX-ON, N3224T-ON, N3248P-ON/E3248P-ON, N3248PXE-ON/ E3248PXE-ON, and N3248TE-ON LEDs 1. Link status LEDs 2. Console port LEDs on the left side—management port on the right side 3.
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Table 2. N3200-ON/E3200-ON Series switch LED behavior (continued) Description ● Solid yellow—Critical system error; major fault ● Flashing yellow—Noncritical system error, minor fault, fan failure, or power supply failure Power LED ● Off—No power ● Solid Green—Normal operation ● Solid yellow—POST is in process ●...
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Table 5. 1G, 5G, 10G Base-T PoE port LEDs (continued) Description ● Flashing green—port activity and PoE power off ● Flashing yellow—port activity and PoE power on Table 6. 1G or 10G Base-T non-PoE port LEDs Description Link LED All four LEDs: ●...
Prerequisites The following is a list of components that are required for successful switch installation: NOTE: For detailed installation instructions, see Site preparations N3200-ON/E3200-ON Series switch installation. ● N3200-ON/E3200-ON Series switch or multiple switches, if stacking ● AC or DC country- and regional-specific cables to connect the AC or DC power source to the AC or DC PSU ●...
Luggage tag The switch has a pull-out tag, which is known as a luggage tag, on the I/O-side of the switch. The front of the luggage tag includes switch ID information. The back of the luggage tag includes a QRL that takes you to a How-To site where you can watch videos about racking the switch, replacing components, configuring port channels, and so on.
1. Product ID QRL 2. Product information QRL 3. Service tag 4. MAC address 5. Express service code N3200-ON/E3200-ON series reset button The reset button is accessed through the pinhole on the upper right-hand corner on the I/O-side of the switch, and enables performing a hard reset.
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Table 10. Reset button behavior Reset button Description LED status Press for 4 s-> stop-> 8 s. Cold reset is performed. Blinking green at the rate of 256 milliseconds Press for 8 s-> stop->12 s. A flag is set in the CPLD register for Solid amber this partial clean request.
Site preparations The N3200-ON/E3200-ON Series switch is suitable for installation as part of a common bond network (CBN). You can install the switch in: ● Network telecommunication facilities ● Data centers ● Other locations where the National Electric Code (NEC) applies NOTE: Install the switch into a rack or cabinet before installing any additional components such as cables or optics.
N3200-ON/E3200-ON Series switch installation. NOTE: For an AC-powered switch, although the third conductor of the AC power cable provides a ground path, Dell Technologies recommends grounding your switch with a dedicated ground wire. NOTE: For a DC-powered switch, the only way to safely ground your switch is to attach a dedicated ground wire. The ground lug kit ships in a plastic bag that is placed with the other accessories inside the shipping box.
CAUTION: On an AC switch, use the power cable as the main disconnect device. Ensure that the socket-outlet is located and installed near the equipment and is accessible. NOTE: Software controls the module power. You do not see module LEDs when the switch powers up in ONIE. Storing components If you do not install your N3200-ON/E3200-ON Series switch and components immediately, properly store the switch and all components using these guidelines:...
N3200-ON/E3200-ON Series switch installation To install the N3200-ON/E3200-ON Series switch, complete the installation procedures in the order that is presented in this chapter. Always handle the switch and components with care. Avoid dropping the switch or its field replaceable units (FRUs). NOTE: ESD damage can occur if components are mishandled.
To attach a ground cable to the switch, use the included M4 screws. NOTE: For an AC-powered switch, although the third conductor of the AC power cable provides a ground path, Dell Technologies recommends grounding your switch with a dedicated ground wire.
5. Turn the switch over and place on a desktop. N3208PX-ON ceiling-mount switch installation This switch installation procedure applies to the compact N3208PX-ON switch only. NOTE: Do not use this installation procedure for the full-width N3200-ON/E3200-ON Series switches. The mounting supplies for this installation ship with the switch. To complete this installation, you need a pencil, drill, and Phillips-head drill bit.
7. Line up the two mushroom-heads on the switch to the ceiling mount tray hook cutouts until the switch locks into place. 8. Fix the switch to the ceiling mount tray using two screws on each side. To uninstall the switch, unscrew the four ceiling mount tray screws and slide the switch from the mushroom head hooks. N3208PX-ON wall-mount switch installation This switch installation procedure is for the compact N3208PX-ON switch only.
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6. Slide the switch into the wall mount tray. 7. Line up the two mushroom-heads on the switch to the wall mount tray hook cutouts until the switch locks into place. 8. Fix the switch to the wall mount tray using two screws on each side. N3200-ON/E3200-ON Series switch installation...
To uninstall the switch, unscrew the four wall mount tray screws and slide the switch from the mushroom head hooks. DIN buckle rail installation Use the DIN buckle with wall- or ceiling-mount installations. This switch installation procedure applies to the compact N3208PX- ON switch only.
3. Slide the switch into the wall-mount tray. 4. Line up the two mushroom-head hooks on the switch to the tray hook cutouts until the switch locks into place. 5. Fix the switch to the tray using two screws on each side. 6.
NOTE: For the N3224PX-ON, N3248P-ON/E3248P-ON, and N3248PXE-ON/E3248PXE-ON switches, to install an external power supply, see the External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/ E3200-ON Series Switches at www.dell.com/support. The mounting supplies for this installation ship with the switch.
NOTE: For the N3224PX-ON, N3248P-ON/E3248P-ON, and N3248PXE-ON/E3248PXE-ON switches, to install an external power supply, see the External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/ E3200-ON Series Switches at www.dell.com/support. The mounting supplies for this installation ship with the switch.
Do not use this installation procedure to wall- or ceiling-mount the compact N3208PX-ON switch. NOTE: For the N3224PX-ON, N3248P-ON/E3248P-ON, and N3248PXE-ON/E3248PXE-ON switches, to install an external power supply, see the External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/ E3200-ON Series Switches at www.dell.com/support. NOTE: Do not wall mount the switch with the I/O ports facing up or down.
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4. Hold the wall- or ceiling-mount template to the wall or ceiling. Mark the screw-hole locations on the wall with the pencil. Wall- or ceiling-mount dimensions 5. Drill eight 8 mm (0.3 in) holes in the wall or ceiling at the pencil marks. 6.
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7. Screw one M5 screw on each corner, four screws total, into the anchors, leaving approximately 5 mm (0.20 in) gap between the anchor and the screw. 8. Slide the switch onto the screws and tighten the screws to secure the switch in place. Torque the screws to 24 in-lbs.
ceiling mount One RU ReadyRails installation Install the N3200-ON/E3200-ON Series switch, excluding the N3208PX-ON switch, using one of the following installation instructions. You can install the ReadyRails system using the 1U tool-less square-hole method or one of three possible 1U threaded round-hole methods.
Figure 2. Separate rails 1U Tool-less mount ReadyRails installation This switch installation procedure is for the full-width N3200-ON/E3200-ON Series switches only. NOTE: Do not use this installation procedure for the compact N3208PX-ON switch. NOTE: For more installation instructions, see the installation labels attached to the rail assembly. 1.
2. Align and seat the front flange pegs in the holes on the front side of the vertical post. NOTE: Be sure that the rails click into place and are secure. 3. Repeat this procedure for the second rail. To uninstall each rail, pull on the latch release on each flange ear and unseat each rail. Flush-mount ReadyRail installation This switch installation procedure is for the full-width N3200-ON/E3200-ON Series switches only.
2. Attach one rail to the front post flange with two user-supplied screws, item 2. 3. Slide the plunger bracket forward against the vertical post and secure the plunger bracket to the post flange with two user-supplied screws, item 3. 4.
2. Slide the back bracket towards the post. Secure it to the post flange with two user-supplied screws, items 2 and 3. 3. Repeat this procedure for the second rail. Threaded ReadyRails installation This switch installation procedure is for the full-width N3200-ON/E3200-ON Series switches only. NOTE: Do not use this installation procedure for the compact N3208PX-ON switch.
The N3200-ON/E3200-ON Series has SFP+, SFP28, and QSFP28 optical ports. For a list of supported optics, see the specification sheets at www.dell.com/support or contact your Dell Sales representative. CAUTION: ESD damage can occur if components are mishandled. Always wear an ESD-preventive wrist or heel ground strap when handling the N3200-ON/E3200-ON Series switch and components.
Dell support representative. NOTE: Some steps do not apply if you are replacing a different switch or non-Dell switch. NOTE: ESD damage can occur when components are mishandled. Always wear an ESD-preventive wrist or heel ground strap when handling the switch and accessories.
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If the software versions do not match, upgrade the replacement switch software using the firmware download procedure. 11. Copy the backed-up switch configuration to the new switch. copy tftp://hostip/filepath running-config NOTE: For firmware update procedures, see the most current switch-specific release notes at www.dell.com/support, Drivers and Downloads section. N3200-ON/E3200-ON Series switch installation...
External power adapter This section describes how to install the external power adapter (EPA) inside the power adapter holder. It also describes how to attach the power adapter holder assembly to the switch. This EPA installation instruction procedure applies to the N3208PX-ON switch only.
4. Install the AC power cable to the EPA and secure with the wire clip. 5. Bend the AC power cable 180 degrees along the holder wall and through the cable cutout. 6. Secure the wire clip over the EPA cable. Wall or ceiling installation To install a single EPA power adapter holder on a wall or ceiling: NOTE:...
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Wall mount 5. Install the AC power cable to the EPA and secure with the wire clip. 6. Bend the AC power cable 180 degrees along the holder wall and through the cable cutout. External power adapter...
DIN rail installation To install an external power adapter to DIN rails: NOTE: This installation instruction procedure applies to the external power adapter only. You must order the mounting supplies for this installation separately. 1. Remove the two DIN buckles and screws from the shipping box. 2.
Single-EPA and switch four-post installation To install a single EPA power adapter holder on the side of your switch in a four-post rack: NOTE: This installation instruction procedure applies to the N3208PX-ON switch only. 1. Install the single EPA in the power adapter holder using the instructions in Power adapter holder assembly.
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2. Align the two mushroom heads on the switch with the two holes on the power adapter holder. Slide the power adapter holder forward to lock it in place. 3. Use two screws to secure the power adapter holder to the side of the switch. 4.
Single-EPA and switch two-post front-mount installation To install a single EPA power adapter holder on the side of your switch in a front-mount two-post rack: NOTE: This installation instruction procedure applies to the N3208PX-ON switch only. 1. Install the single EPA in the power adapter holder using the instructions in Power adapter holder assembly.
Dual-EPAs two-post front-mount installation To install two EPA power adapter holders in a front-mount two-post rack: NOTE: This installation instruction procedure applies to the N3208PX-ON switch only. NOTE: For this installation, you need two-rack units of space in your mounting rack. Install the switch in the bottom portion of the two-rack units and keep the top portion open.
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6. Repeat with the right L-bracket. 7. Install the AC power cable to the EPA and secure with the wire clip. 8. Bend the AC power cable 180 degrees along the holder wall and through the cable cutout. 9. Install the dual-EPA assembly above the switch in the two-post rack. For rack installation instructions, see N3200-ON/E3200-ON Series switch installation.
Dual-EPAs two-post center-mount installation To install two EPA power adapter holders in a center-mount two-post rack: NOTE: This installation instruction procedure applies to the N3208PX-ON switch only. NOTE: For this installation, you need two-rack units of space in your mounting rack. Install the switch in the bottom portion of the two-rack units and keep the top portion open.
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6. Repeat with the right L-bracket. 7. Install the AC power cable to the EPA and secure with the wire clip. 8. Bend the AC power cable 180 degrees along the holder wall and through the cable cutout. 9. Install the dual-EPA assembly above the switch in the two-post rack. For rack installation instructions, see N3200-ON/E3200-ON Series switch installation.
MPS-1S or MPS-3S shelf. Use the EPS to add redundancy, or extend the PoE budget that is based on your requirement. To install an external power supply, see the External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/E3200-ON Series Switches at www.dell.com/support. Table 11. AC PSU input voltage...
Components The following power supply options are available for the N3200-ON/E3200-ON Series switch: ● AC or DC power supply with integrated fan ● AC or DC power supply with integrated reverse-flow fan NOTE: Reserve airflow is only supported on the N3224T-ON, N3248TE-ON, and N3248X-ON switches. For the N3200-ON/E3200-ON Series switches, power supply 1 (PSU1) and power supply 2 (PSU2) are on the right side of the switch.
Figure 4. AC power cable clips PSU LEDs ● Solid green—Input is OK. ● Flashing green blink at 1 Hz—PSU is in a faulty state. ● Off—PSU is off. AC or DC power supply installation NOTE: The PSU slides into the slot smoothly. Do not force a PSU into a slot as this action may damage the PSU or the switch.
NOTE: If a PSU fails, you must replace the entire unit. There are no field serviceable components in the PSU. To request a hardware replacement, see www.dell.com/support/. 1. Disconnect the power cable from the PSU. 2. Use the grab handle to slide the PSU out of the power supply bay.
Tma = 45-degree C minimum. The altitude of operation is 5000 m. The product must be supplied by a UL-Listed DC power source that is separated from AC mains by double or reinforced insulation when the switch is connected to 1300W DC power. For more information, contact your Dell sales representative. Power supply...
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The conductor screw can not be smaller than the conductors supplying power. Secure all screws and ground-wire connections. NOTE: Dell Technologies recommends using a 40 A circuit breaker. Before you supply 1300W DC current to the switch, review the current rating of your protective device. NOTE: You need a user-supplied flat-head screwdriver to complete this installation.
Connect the EPS shelf This section applies to the N3224PX-ON, N3248P-ON/E3248P-ON, and N3248PXE-ON/E3248PXE-ON switches only. NOTE: For more information about the external power supply, see External Power Supply (EPS) Installation for the Dell PowerSwitch N2200-ON and N3200-ON/E3200-ON Series Switches at www.dell.com/support. NOTE: The EPS power cable supports a maximum of 2400 W.
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NOTE: If you are connecting a single EPS power cable to your switch, always use primary A-slot. Leave the secondary B-slot DC power cover in place, as shown: 2. Unscrew the DC-power-OUT cover from the rear of the EPS shelf. NOTE: If you are connecting a single EPS power cable to your MPS-3S shelf, always use primary A-slot.
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3. Connect the EPS power cable to the EPS-DC-In on the switch. Torque the screw to 10 in-lbs. One EPS power cable connected Two EPS power cables connected 4. Connect the other end of the DC cable to either a MPS-1S shelf or MPS-3S shelf. Power supply...
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Torque the screw to 10 in-lbs. One EPS power cable connected to a MPS-1S shelf. One EPS power cable connected to a MPS-3S shelf Two EPS power cables connected to a MPS-3S shelf Power supply...
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5. Repeat until all EPS power cables are connected. To disconnect an EPS power cable, unscrew the cable and disconnect the cable from the switch. Power supply...
Fans The N3200-ON/E3200-ON Series switch, except the N3208PX-ON switch, comes from the factory with three pluggable fan modules. ● N3208X-ON—one fan ● N3224T-ON, N3224F-ON/E3224F-ON, N3224P-ON, N3224PX-ON, N3248TE-ON, N3248P-ON/E3248P-ON, N3248X-ON, and N3248PXE-ON/E3248PXE-ON—three pluggable fans The N3200-ON/E3200-ON Series switch supports two airflow direction options. Do not mix airflow types in a switch. You can use only a single airflow direction in a switch.
1. Fans—Fan1 is near the left edge of the switch; Fan3 is near the center of the switch. Fan LEDs ● Solid green—Fan input is normal. ● Flashing green blink at 1 Hz—Fan is in a faulty state. ● Off—Fan is off. Fan module installation The fan module in the N3200-ON/E3200-ON Series switch, excluding N3208X-ON, is field replaceable.
Fan module replacement To request a hardware replacement, see www.dell.com/support/. 1. Take the replacement fan module out of the shipping box. 2. Slide the installed fan module out of the bay. 3. Slide the replacement module into the bay. Fans...
Management ports The N3200-ON/E3200-ON Series switch provides two ports for management and one USB flash drive mount for file transfers. NOTE: The output examples in this section are for reference only. Your output may vary. Topics: • RJ45 console port access •...
1. Out-of-band management port (right), RJ45 console port (left) N3248P-ON/E3248P-ON, N3248PXE-ON/E3248PXE-ON, N3248TE-ON, and N3248X-ON management ports 1. Out-of-band management port (right), RJ45 console port (left) NOTE: Ensure that any equipment that is attached to the serial port can support the required 115200-baud rate. NOTE: If the serial port of your system cannot accept a female DB-9 connector, use a DB-9 to USB adapter.
Before starting this procedure, be sure that you have a terminal emulation program that is already installed on your computer. If your computer requires non-Dell drivers, and you have issues with your USB console port, contact Dell technical support for assistance.
NOTE: Before you install an operating system, ensure that the switch has the most current ONIE and firmware version. To upgrade your switch, see the Drivers and Downloads page for your switch at www.dell.com/support. Topics: •...
NOTE: After you have securely installed and powered on the N3200-ON/E3200-ON Series switch, to configure your switch, see your third-party ONIE-compatible operating system or the Dell operating system documentation. Check your switch To confirm that ONIE is working properly, use the onie-sysinfo command at the ONIE prompt.
Automatic NOS installation You can automatically install an NOS image on a Dell ONIE-enabled device. This process is known as zero-touch install. After the device boots to ONIE: Install OS, ONIE autodiscovery follows these steps to locate the installer file and uses the first successful method: 1.
Open Network Install Environment website at Image Discovery and Execution. For more information, see the Open Networking Hardware Diagnostic Guide on the Dell Support site. ● If you use a DHCPv4 server, ONIE autodiscovery obtains the hostname, domain name, Management interface IP address, and the IP address of the domain name server (DNS) from the DHCP server and DHCP options.
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Where a.b.c.d represents the location to download the image file from, and x.x.xx represents the version number of the software to install. The NOS installer image may create multiple partitions during the installation process. After the installation process completes, the switch automatically reboots into the new OS. Install manually using a USB drive You can manually install the NOS software image using a USB device.
Specifications This section lists the N3200-ON/E3200-ON Series switch specifications. CAUTION: Operate the product at an ambient temperature not higher than 45°C (113°F). NOTE: For RoHS information, see Restricted Material Compliance. Topics: • Chassis physical design • PoE Budget Specifications • IEEE standards •...
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BTU/Hr Maximum operational altitude 10,000 feet (3,048 m) Maximum non-operational altitude 39,370 feet (12,000 meters) Shock Dell Spec SV0115 Table 15. Power consumption parameters Parameter Specifications Minimum and maximum Input voltage ● AC: 100–240 VAC 50/60 Hz ● DC: –40 VDC to –60 VDC...
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Table 15. Power consumption parameters (continued) Parameter Specifications ● N3248PXE-ON/E3248PXE-ON: 5.44 Amps @ 110 VAC and 1.72 Amps @ 220 VAC PSU configuration Main PSU Maximum steady current consumption ● 7 A@110 VAC ● 3.5 A@220 VAC PoE output per port ●...
Table 17. DC power requirements Parameter Specifications Minimum and maximum input voltage –40 VDC to -60 VDC NOTE: For more information, see Power supplies. Maximum current at full load with fan without PoE 550W DC PSU: ● N3224T-ON: 11.5 A @ 48 V ●...
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Max PoE power shall be no more than 4800 W for 48 ports x 99.99 W per port. The maximum PoE power reduces if you connect the MPS-3S shelf to more than one PoE switch. PoE load condition—low-line AC input N3208PX-ON Max PoE power: ●...
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Dell is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications in the equipment.
Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. NOTE: Use the AC power cords with Dell equipment only. Do not use Dell AC power cords with any unauthorized hardware. Figure 8. Japan: warning label Specifications...
Korean certification of compliance Figure 9. Korean certification of compliance Figure 10. Korean package label Safety standards and compliance agency certifications ● CUS UL 60950-1, 2nd Edition ○ Meets or exceeds Hi Pot and Ground Continuity testing per UL 60950-1. ●...
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EEE on the environment and human health due to the potential presence of hazardous substances in EEE. Dell products, which fall within the scope of the WEEE, are labeled with the crossed-out wheelie-bin symbol, as shown above, as required by WEEE.
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Dell support The Dell support site provides documents and tools to help you use Dell equipment and mitigate network outages. Through the support site you can obtain technical information, access software upgrades and patches, download available management software, and manage your open cases. The Dell support site provides integrated, secure access to these services.