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Table 2-3
Error Symptoms List
Error Symptoms
NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.
CD-ROM drive can play audio
CD but no sound output.
Real-time clock is inaccurate.
Audio software program
invokes but no sound comes
from speakers.
Data/fax modem software
program invokes but cannot
receive/send data/fax
Video memory test failed.
Video adapter failed.
Action/FRU
Make sure that the headphone jack of the
CD-ROM has an output, then check if the
audio cable from CD-ROM drive to system
board J18 (see "Machine Type 2156 System
Board Layout" on page 5-3) is connected
properly.
Turn up the sound volume.
Speaker power/connection/cable.
CD-ROM drive.
Real-Time Clock
Make sure that the information in the Date
and Time of BIOS Setup is set correctly.
Load default settings.
RTC battery.
System board
Audio
Speaker power/connection/cable.
Modem
"Factory-Installed Modem Card" on page 2-
26.
Video and Monitor
Remove all non-factory cards.
Load default settings (if screen is readable).
System board
2-19
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