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Make sure that the monitor refresh rate is correct.
Note any symptoms, messages, error codes, or beeps.
Make sure that there are no diskettes or CDs in the drives.
002 - DOES AN IBM LOGO SCREEN APPEAR? (YES, READ AHEAD.
NO, GO TO STEP 004.)
Insert the diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS PROGRAM FROM THE
DISKETTE DRIVE? (YES, READ AHEAD. NO, GO TO STEP 004.)
Follow the instructions on the screen and select Utility from the diagnostics
program menu.
Select Tech Support Form from the menu, press F5 to execute, then
generate a system configuration report.
Compare the system configuration list with the actual devices installed in
system.
NOTE: If necessary, remove the machine cover and visually compare the
devices installed in system to those shown in the system
configuration report.
Go to step 006.
004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR?
(YES, READ AHEAD. NO, GO TO STEP 005)
Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-8.
End.
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