Planar Dome Q2 Reference Manual page 27

QUICK LINKS
Contents
Index
Regulatory Compliance
Product Information
Warranty
GETTING STARTED
About the Q2 Display
Check Package Contents
Identify Components
Position the Display
Desk Stand Features
INSTALLING THE DISPLAY
Install AX1 Controller
Connect Cables
Install Display Driver
Adjust Display Properties
OPERATING THE DISPLAY
Front-Panel Controls
Screen Adjustments
Dome CXtra Software
APPENDIXES
Troubleshooting
Specifications
USB Connections
Power Management System
Driver Removal
Problem
Display indicates "Controls Locked"
Display image is incorrect
Screen image defect appears
Display driver not found
USB function is inoperative
Power source warning audio signal
Dome Q2 Display
Possible Solution
Press the Menu and right arrow buttons simultaneously for about 3 seconds,
until the message "Controls Unlocked" appears.
Check the display settings in the Control Panel (Control Panel > Display > Settings) to
see if the frequency or the resolution were changed. If so, readjust the video card to
the recommended resolution.
Check the display settings in the Control Panel (Control Panel > Display > Settings) to adjust to
the recommended resolution and to adjust your display image to the ideal setting.
Check that the signal cable is properly connected. Use a screwdriver to secure
the connection.
Make sure the video card is properly installed.
Check that the screen is set to interface mode. If so, change it to the resolution recommended,
1600 x 1200.
Make sure the power voltage is high enough. It must be higher than AC100 – 240 V 50/60 Hz.
Check the current resolution and refresh rate settings in Display Properties and
adjust as necessary.
Install the display driver found that driver CD that shipped with the display. Or download it
from Planar Customer Support.
Check that the USB cable is connected securely to the display and the USB device.
Check that the computer and its operating system are USB-compliant.
The AX1 controller requires an internal auxiliary DC power source. Check that the connections
for the power extension cable are secure.
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