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English
28
Problem
The microfiber brushes do
not turn anymore
The microfiber brushes pop
out.
The appliance is not
charging.
Error code 'E2' appears on
the display.
Error code 'E3' appears on
the display.
Possible cause
nozzle is polluted or blocked.
The mesh in the dirty water
tank was not dry enough
before being used again.
Hair entanglement on the
microfiber brushes.
The dirty water tank is not
placed correctly.
The microfiber brushes are
clogged with hair or dirt.
The microfiber brushes are not
locked correctly.
The power plug is not
connected properly to the
socket or the adapter is not
inserted into the wall socket
properly.
Wrong adapter connected.
The temperature is too low.
The temperature is too high.
Solution
AquaSpin nozzle (see 'Removing blockages
from the appliance').
Clean and dry the dirty water tank.
Switch the appliance off and remove the
hair from the microfiber brushes.
Place the dirty water tank into the
appliance properly. It is closed correctly
when you can hear a 'click' sound.
Clean the microfiber brushes with a pair of
scissors or by hand.
Place the microfiber brushes back in the
right position and lock them.
Make sure that the power plug is
connected properly to the socket and that
the adapter is inserted into the wall socket
properly.
Please use the original adapter.
If you have checked the above and the
appliance still does not charge, take it to a
Philips service center or contact the
Consumer Care Center.
Make sure the temperature in the room
where the appliance is used, stored, or
charged is above 5 °C. If the device is used
and stored at the correct temperature and
still shows the error code, please take it to a
Philips service center or contact the
Consumer Care Center.
Make sure the temperature in the room
where the appliance is used, stored, or
charged is below 35 °C. Do not expose the
device to direct sunlight or high
temperatures (near hot stoves, in
microwave ovens, or on induction cookers).
If the device is used and stored at the
correct temperature and still shows the
error code, please take it to a Philips service
center or contact the Consumer Care
Center.
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