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Problem
The sound of the appliance
changed while cleaning.
The display indicates that the
dirty water tank is full (code:
i1) and shuts down,
although the dirty water
tank is not full yet.
Water drips out of the
appliance after it is switched
off.
I cannot remove the
microfiber brushes.
I cannot move the appliance
forward or backward.
The appliance has a lower
suction power than usual.
Possible cause
There might be hairs or other
obstacles entangled around
the microfiber brushes
There may be foam or
contamination of the dirty
water tank.
The appliance leaves a puddle
on the floor because you did
not move it while switching it
off. This is normal.
The appliance is dripping when
carrying it over the floor
(holding it in the air).
Water leaks from the clean
water tank because you
overfilled the clean water tank.
There is a crack in one of the
tanks.
Hair and/or dirt is entangled in
the microfiber brushes.
One or more wheels may be
blocked by a small object.
The water channel of the wet
module and/or AquaSpin
Solution
Remove the microfiber brushes and check
for obstacles and remove them.
Restart the appliance. If that does not solve
the problem, clean the dirty water tank. If
foaming is the issue, make sure you do not
use more than the recommended amount
of detergent.
The appliance can leave a small puddle of
water on the floor if you do not move the
appliance while switching it off. You can
reduce the size of the puddle by moving
the appliance while switching it off. When
you switch off the appliance, it will switch
to water absorption mode
to clean up any water remaining in the
nozzle. If needed, you can remove the last
drops with a cloth.
While cleaning, do not lift the AquaSpin
nozzle from the floor, as this leaves water
traces. Only move forwards and backwards.
It is also recommended to use water
absorption mode
when lifting the
appliance over a threshold, carpet or stairs.
This will prevent dirty water from dripping
out of the AquaSpin nozzle.
Do not fill the clean water tank beyond the
MAX indication. If you do, water may spill
from the clean water tank when you fasten
the cap.
If one of the tanks is damaged, take it to a
Philips service center or contact the
Consumer Care Center.
Use the cleaning brush handle to remove
the microfiber brushes from the AquaSpin
nozzle. Remove entangled hair or dirt. If it
is difficult to pull the brushes out, you can
give them a push from below the AquaSpin
nozzle.
Switch off the appliance and remove the
nozzle. Then check the small and the big
wheels for blockage. Remove any object
that could block the wheel(s). Put the
appliance upright again and resume
cleaning.
Use the cleaning brush and clean the water
channel of the wet module and/or
English
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for 4 seconds
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