If the Alarm lamp still does not go off, check the following item.
When Error Occurred
Make sure paper settings match information set for rear tray.
Check 4
If the paper settings do not match the information set for the rear tray, an error message appears on the
smartphone/tablet/computer. Follow the instructions on the smartphone/tablet/computer to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
•
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode
Changing the Printer Operation Mode
If printing from a computer, delete unnecessary print jobs.
Check 5
•
• For Windows:
Deleting the Undesired Print Job
•
• For macOS:
Deleting the Undesired Print Job
Is your printer's printer driver selected when printing?
Check 6
The printer will not print properly if you are using a printer driver for a different printer.
•
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
•
• If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
Default Printer Keeps Changing (Windows)
• For macOS:
•
Make sure your printer's name is selected in Printer in the Print dialog.
Note
• If multiple printers are registered to your computer, select Set as Default Printer from System
•
Preferences > Printers & Scanners for a printer to make the one selected by default.
Are you trying to print a large data file? (Windows)
Check 7
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
(Windows)
(macOS)
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