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To check the current network settings of the printer, print it out.
◦
◦ Print the network settings.
Printing Network Settings
Note
• If you have a computer, Wi-Fi Connection Assistant allows you to diagnose and repair the network
•
status.
Select the link below to download Wi-Fi Connection Assistant and install it.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
See below for starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
Are network settings of your smartphone/tablet identical with those of
Check 4
wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key password) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check that printer is not placed too far away from wireless router.
Check 5
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check that wireless signal is strong. Monitor signal status and move printer
Check 6
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Cannot Communicate with Printer while It Is in Wireless Direct
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