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Checking Printer Connection Status Using Wi-Fi Connection Assistant
See below for starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
Cannot Connect to Printer through Wireless Direct
Check power status of printer and other devices (e.g. computer/smartphone/
Check 1
tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check settings of your device (e.g. computer/smartphone/tablet).
Check 2
Make sure Wi-Fi is enabled on your device.
For details, refer to the device's instruction manual.
Print out network settings information.
Check 3
See "Step1" to "Step5" in
In the printed network settings information, check if the item "2-2" is not "C-8". If this is the case, the number of
connected devices is too many.
Wireless Direct does not allow more than 5 devices to be connected.
When you want to connect additional devices, disconnect any devices that are not in use before adding them.
Check that printer is selected as connection for various devices (e.g.
Check 4
computer/smartphone/tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, print out the network settings
information of the printer.
• Print the network settings.
•
Printing Network Settings
Cannot Find Printer on Network/Cannot
Printing.
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