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If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check power status of printer and device (e.g. smartphone/tablet).
Check 1
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check settings of device (e.g. smartphone/tablet).
Check 2
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check that printer is selected as connection for devices (e.g. smartphone/
Check 3
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, print it out.
• Print the network settings.
•
Printing Network Settings
Check that wireless direct password set for printer is entered correctly.
Check 4
To check the password specified for the printer, print it out.
•
• Print the network settings.
Printing Network Settings
Check that printer is not placed too far away from devices.
Check 5
If the distance between the printer and devices is too far, wireless communication becomes poor. Place the
printer and devices close to each other.
Check that 5 devices are already connected.
Check 6
Wireless Direct does not allow more than 5 devices to be connected.
Note
• Depending on the specifications of the printer you are using, some of the features described (scanner/
•
copy, etc.) may not apply.
For details about the functions of your printer, see Specifications.
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