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A:Try starting your computer without loading any TSRs.
Q:The characters on the screen are doubled.
C:Both the modem and the software have the echo feature
turned on.
A:Since only one needs an echo, turn the software echo feature
off.
C:The remote modem is echoing your typed characters.
A:Type ATE1 then Enter at the command line. Then turn off
the software echo feature.
Q:No text appears on the screen when in data mode.
C:The remote modem is not echoing your typed characters.
A:Type ATE0 then press Enter at the command line. Then
turn the software echo feature on.
C:Your software may not be set to use Full Duplex or the
remote modem may not be set to use Full Duplex either.
C:The remote modem may be waiting for you to type a
command before it will reply with text.
Q:No text appears on the screen when in command mode.
A:If you can't see the characters you are typing, then type
ATE1 then press Enter.
Q:The modem does not dial a phone number after you
execute the AT dial command.
C:If you are using touch tone dialing on a phone line that
requires pulses, then it may not work. Use ATDT in place of
ATDP.
Q:When your communications software tells the modem to
dial, it does not.
C:Make sure the software dialing prefix is ATDT.
PLANET ENW-3503 User's Manual
5 Q & A
5-3
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