Epson AcuLaser CX17 Series User Manual

Epson AcuLaser CX17 Series User Manual

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User's Guide
NPD4430-00 EN

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Summary of Contents for Epson AcuLaser CX17 Series

  • Page 1 User’s Guide NPD4430-00 EN...
  • Page 2: Table Of Contents

    Fax Function (Epson AcuLaser CX17NF/CX17WF Only)........23 Direct Fax Function (Epson AcuLaser CX17NF/CX17WF Only)....... 24 Chapter 2 Basic Operation Main Components.
  • Page 3 EpsonNet Config (Epson AcuLaser CX17NF/CX17WF Only)........35...
  • Page 4 Making Copies From the Document Glass..........157 Making Copies From the ADF (Epson AcuLaser CX17NF/CX17WF Only)..... 159 Setting Copy Options.
  • Page 5 Scanning Using the WIA Driver........... . . 180 Using a Scanner on the Network (Epson AcuLaser CX17NF/CX17WF only)....182 Overview.
  • Page 6 Chapter 8 Faxing (Epson AcuLaser CX17NF/CX17WF Only) Connecting the Telephone Line............214 Configuring Fax Initial Settings.
  • Page 7 Using the Numeric Keypad............. 299 Entering Characters (Epson AcuLaser CX17NF/CX17WF Only)......299 Changing Numbers or Names.
  • Page 8 Fax Problems (Epson AcuLaser CX17NF/CX17WF Only)........
  • Page 9 Cleaning the Scanner............. . 355 Cleaning the ADF Feed Roller (Epson AcuLaser CX17NF/CX17W Only)....357 Cleaning Inside the Printer.
  • Page 10 Epson AcuLaser CX17 Series User’s Guide Help for Users in Vietnam............380 Help for Users in Indonesia.
  • Page 11: Preface

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 12: Using This Guide

    4. The screen shots and illustrations used in this guide vary depending on the model of your printer. Some of the items in the screen shots may not be displayed or available depending on your printer model. Epson AcuLaser CX17 Series SEF Orientation User’s Guide...
  • Page 13: Illegal Copies And Printouts

    This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Product Features About the Epson AcuLaser CX17 Series The Epson AcuLaser CX17 series consist of the following three products: Epson AcuLaser CX17NF Epson AcuLaser CX17WF Epson AcuLaser CX17 Epson AcuLaser CX17 Series Print, Copy, Scan and Fax features are available.
  • Page 14: Features

    For more information, see “Manual Duplex Printing (Windows Print Driver Only)” on page 132. Epson AcuLaser CX17 Series N-Up (2-in-1 Copy) N-Up copy enables you to print multiple pages on a single sheet of paper. This feature allows you to reduce the paper consumption.
  • Page 15 USB storage device. For more information, see “Scanning to a USB Storage Device” on page 205. Epson AcuLaser CX17 Series Priority Sheet Inserter (PSI) Print media loaded on the PSI is given precedence over those loaded on the multipurpose feeder (MPF).
  • Page 16 Epson AcuLaser CX17 Series User’s Guide Printing Through Wireless Connection (Wireless Print) (Epson AcuLaser CX17WF Only) The Wireless LAN feature on your printer allows you to install the printer at any location, and enables printing without a wired connection to your computer.
  • Page 17: Chapter 1 Specifications

    Items Type Memory Color Capability Scanning Resolution Printing Resolution Halftone/Printable Colors Original Paper Size Output Paper Size Epson AcuLaser CX17 Series Description Console 128 MB — Full color ❏ Epson AcuLaser CX17NF/CX17WF: Document glass: 600 × 600 dpi Automatic document feeder: 600 × 300 dpi ❏...
  • Page 18 Description Multipurpose feeder/Priority sheet inserter: 60 – 163 gsm Important: Use paper recommended by Epson. Copying may not be performed correctly depending on the conditions. Size-for-Size: 1:1 ± 1.3% Preset %: 1:0.500, 1:0.707, 1:0.816, 1:1.225, 1:1.414, 1:2.000 Variable %: 1:0.25 – 1:4.00 (1% increments) ❏...
  • Page 19 Items Continuous Copy Output Tray Capacity Power Supply Power Consumption Dimensions Machine Weight Epson AcuLaser CX17 Series Description 99 images Note: The machine may pause temporarily to perform image stabilization. ❏ Epson AcuLaser CX17NF/CX17WF: Center output tray: Approximately 100 sheets (A4...
  • Page 20: Print Function

    Print Function Items Type Continuous Print Speed Print Resolution Protocol (Epson AcuLaser CX17NF/CX17WF only) Epson AcuLaser CX17 Series Description ❏ Epson AcuLaser CX17NF/CX17WF: Width 879 × Depth 936.5 ❏ Epson AcuLaser CX17: Width 848 × Depth 936.5 * When the front cover and rear cover are open.
  • Page 21: Scan Function

    Items Operating System Connectivity Scan Function Items Type Original Paper Size Scanning Resolution Scanning Halftone Epson AcuLaser CX17 Series Description Standard: GDI driver Microsoft ® Windows ® Microsoft ® Windows Server ® 2003, ® ® Microsoft Windows Server 2008, Microsoft ®...
  • Page 22 Microsoft ® Windows ® 7 x64, ® Mac OS X 10.4/10.5/10.6 Important: For information about the latest supported OS, refer to the Epson Web site. File Format: TIFF JPEG PDF (v 1.3) File Format: TIFF, JPEG, PDF User’s Guide Specifications...
  • Page 23: Fax Function (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Items Scan to e-mail (Epson AcuLaser CX17NF/CX17WF only) Fax Function (Epson AcuLaser CX17NF/CX17WF Only) Items Send Document Size Recording Paper Size Transmission Time Transmission Mode Epson AcuLaser CX17 Series Description Protocol: TCP/IP (SMTP, POP3) File Format: Monochrome binary: TIFF, PDF...
  • Page 24: Direct Fax Function (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Items Scanning Resolution Coding Method Transmission Speed No. of Fax Lines Direct Fax Function (Epson AcuLaser CX17NF/CX17WF Only) Items Document Size Transmission Speed Transmission Resolution Applicable Lines Epson AcuLaser CX17 Series Description Standard: 203 × 98 dpi (8 × 3.85 dots/mm) Fine: 203 ×...
  • Page 25 Windows Server ® 2008 x64, Microsoft ® Windows Server ® 2008 R2 x64, ® ® Microsoft Windows 7 x64, Mac OS ® X 10.4/10.5/10.6 Important: For information about the latest supported OS, refer to the Epson Web site. User’s Guide Specifications...
  • Page 26: Chapter 2 Basic Operation

    Document Feeder Tray Toner Access Cover Power Switch Paper Width Guides Length Guide Front USB Port Epson AcuLaser CX17 Series 15 14 13 12 11 10 Center Output Tray Automatic Document Feeder (ADF) Document Output Tray Print Head Cleaning Rod...
  • Page 27 Operator Panel Toner Access Cover Print Head Cleaning Rod Front Cover Slide Bar Multipurpose feeder (MPF) Priority Sheet Inserter (PSI) Epson AcuLaser CX17 Series 11 10 9 Center Output Tray Document Cover Document Glass Power Switch Paper Width Guides Length Guide Front USB Port User’s Guide...
  • Page 28: Rear View

    Epson AcuLaser CX17NF/CX17WF ADF Cover USB Port Phone Connector Power Connector Transfer Roller Paper Feed Roller Levers Epson AcuLaser CX17 Epson AcuLaser CX17 Series Ethernet Port Wall Jack Connector Rear Cover Handle Rear Cover Paper Chute Transfer Drum User’s Guide Basic Operation...
  • Page 29: Automatic Document Feeder (Adf) (Epson Aculaser Cx17Nf/Cx17Wf Only)

    USB Port Power Connector Transfer Roller Paper Feed Roller Levers Automatic Document Feeder (ADF) (Epson AcuLaser CX17NF/CX17WF Only) ADF Cover Document Guides ADF Glass Document Glass Document Feeder Tray Document Cover Epson AcuLaser CX17 Series Rear Cover Handle Rear Cover...
  • Page 30: Operator Panel

    The operator panel has a 4-line by 28-character liquid crystal display (LCD), light-emitting diodes (LED), control buttons, one-touch buttons, and numeric keypad, which allow you to control the printer. (The one-touch buttons are available only on the Epson AcuLaser CX17NF/CX17WF.) 2 ...
  • Page 31 Make sure to press the button to save the current entry or setting. ❏ For the Epson AcuLaser CX17NF/CX17WF, see “Using the Numeric Keypad” on page 299 for details on how to use the numeric keypad to enter alphanumeric characters.
  • Page 32: Setting Initial Settings On The Operator Panel

    You need to set the printer language, clock date, and time when you turn on the printer for the first time. (Clock date and time are available only on the Epson AcuLaser CX17NF/CX17WF.) When you turn on the printer, a wizard appears on the LCD panel. Follow the step below to set the initial settings.
  • Page 33: Printing A Panel Settings Page

    Note: The reports and lists are all printed in English. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 34: Power Saver Mode

    To use the buttons on the operator panel, press the exit the Power Saver mode. See Also: “Setting the Time for the Power Saver Mode” on page 298 Epson AcuLaser CX17 Series User’s Guide (Energy Saver) button lights up. (Energy Saver)
  • Page 35: Chapter 3 Printer Management Software

    ❏ “Installing Print Driver on Computers Running Windows” on page 53 ❏ “Installing Print Driver on Computers Running Mac OS X” on page 103 EpsonNet Config (Epson AcuLaser CX17NF/CX17WF Only) This section provides information on EpsonNet Config. EpsonNet Config is a hyper text transfer protocol (HTTP)-based web page service that is accessed through your web browser.
  • Page 36: Creating An Administrative Password

    Printer Setting Utility. The Printer Setting Utility consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs. The Printer Setting Utility is installed with your print driver. Epson AcuLaser CX17 Series User’s Guide Printer Management Software 36...
  • Page 37: Status Monitor (Windows Only)

    Epson AcuLaser CX17 Series User’s Guide Note: The Password dialog box appears the first time you try to change settings on Printer Setting Utility when Panel Lock is set on the printer. In this case, enter the password you specified, and click OK to apply the settings.
  • Page 38: Launcher (Windows Only)

    The following procedure uses Windows XP as an example. To open the Launcher-Btype window: 1. Click start — All Programs — EPSON — your printer — Launcher. The Launcher-Btype window appears. The Address Book Editor is available only on the Epson AcuLaser CX17NF/CX17WF.
  • Page 39: Address Book Editor (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Opens the Address Book Editor, which allows you to add and edit Address Book entries. See Also: “Address Book Editor (Epson AcuLaser CX17NF/CX17WF Only)” on page 39 Opens the Express Scan Manager. See Also: “Express Scan Manager” on page 40 User’s Guide...
  • Page 40: Express Scan Manager

    Epson AcuLaser CX17 Series User’s Guide Express Scan Manager The Express Scan Manager handles scan jobs sent from the printer to your computer via USB. When scan jobs are sent from the printer to the computer, Express Scan Manager automatically manages the scan jobs.
  • Page 41: Chapter 4 Printer Connection And Software Installation

    Chapter 4 Printer Connection and Software Installation Overview of Network Setup and Configuration (Epson AcuLaser CX17NF/ CX17WF Only) To set up and configure the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer.
  • Page 42: Connecting Your Printer

    Your printer interconnection cables must meet the following requirements: Connection Type Ethernet Wireless Wall jack connector Phone connector Available only on the Epson AcuLaser CX17NF/CX17WF. Available only on the Epson AcuLaser CX17WF. Ethernet Port USB Port Wall Jack Connector Phone Connector Available only on the Epson AcuLaser CX17NF/CX17WF.
  • Page 43: Connecting Printer To Computer Or Network

    Connecting Printer to Computer or Network Connect the printer via Ethernet or USB. (A network connection is available only on the Epson AcuLaser CX17NF/CX17WF.) Hardware and cabling requirements vary for the different connection methods. Ethernet cable and hardware are not included with your printer and must be purchased separately.
  • Page 44 2. Connect one end of a USB cable into the USB port at the rear of the printer, and the other end to a USB port of the computer. * USB port Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 45 * Ethernet port Note: Connect the Ethernet cable, only if you need to setup a wired connection. See Also: “Configuring Wireless Settings (Epson AcuLaser CX17WF Only)” on page 57 Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 46: Setting The Ip Address (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Setting the IP Address (Epson AcuLaser CX17NF/CX17WF Only) TCP/IP and IP Addresses If your computer is on a large network, contact your network administrator for the appropriate TCP/ IP addresses and additional system settings information. If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s IP address.
  • Page 47 4. Select TCP/IP from the Protocol Settings folder on the left navigation panel. 5. In the IP Address Mode field, select the DHCP/Autonet option. 6. Click the Apply button. Epson AcuLaser CX17 Series button, select System Settings, and then press the button.
  • Page 48: Assigning An Ip Address (For Ipv4 Mode)

    10. Select IP Address, and then press the The cursor is located at the first three digits of the IP address. 11. Enter the value of the IP address using the numeric keypad. Epson AcuLaser CX17 Series button. button. button.
  • Page 49 24. Turn off and turn on the printer. See Also: “Operator Panel” on page 30 The Printer Setting Utility The following procedure uses Windows XP as an example. Epson AcuLaser CX17 Series button. button. button. button. Printer Connection and Software Installation User’s Guide...
  • Page 50: Verifying The Ip Settings

    When you use IPv6 mode for network printing, you cannot use the Printer Setting Utility to assign an IP address. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 51: Printing And Checking The System Settings Page

    4. Confirm the IP address next to IP Address under Wired Network/Wireless Network on the System Settings page. If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the System Settings page again. Epson AcuLaser CX17 Series button. button.
  • Page 52 Note: The reports and lists are all printed in English. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 53: Installing Print Driver On Computers Running Windows

    48. The Printer Setting Utility 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 54 In the list, click Turn Windows Firewall on or off and then follow the instructions on the screen. Enable the firewall after the installation of the printer software is complete. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 55: Usb Connection Setup

    A personal printer is a printer attached to your computer or a print server using a USB cable. If your printer is attached to a network and not your computer, see “Network Connection Setup (Epson AcuLaser CX17NF/CX17WF Only)” on page 56.
  • Page 56: Network Connection Setup (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Network Connection Setup (Epson AcuLaser CX17NF/CX17WF Only) The following procedure uses Windows XP as an example. 1. Insert the Software Disc into your computer’s CD/DVD drive. The Install Navi launches. Note: If the Software Disc does not automatically launch, click Start (start for Windows XP) — All Programs (for Windows Vista and Windows 7) —...
  • Page 57: Configuring Wireless Settings (Epson Aculaser Cx17Wf Only)

    To change the folders, click Browse. 9. Click Finish to exit the wizard. Configuring Wireless Settings (Epson AcuLaser CX17WF Only) You can configure wireless settings through Easy Install Navi. Important: ❏ The Wireless LAN feature is unavailable depending on the region you purchased.
  • Page 58: Using Wizard Setup To Configure Wireless Settings

    7) — Run, and then enter D:\EPSetup.exe (where D is the drive letter of your computer’s CD/DVD drive), and then click OK. 2. Click Easy Install. Epson AcuLaser CX17 Series Specification 64 (40-bit key)/ 128 (104- bit key) WEP, WPA- PSK (TKIP, AES), WPA2-PSK (AES) (IEEE802.1x attestation function of WPA 1x non-corresponds)
  • Page 59 4. Click Start Setup. 5. Click Connect Your Printer. The connection type selection screen appears. 6. Select Wireless Connection, and then click Next. The setting method selection screen appears. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 60 8. Follow the on-screen instructions to connect the USB cable and perform other setup until the Printer Setup Utility screen appears. Note: If Found New Hardware Wizard appears, click Cancel. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 61 If you have selected Use Manual Address from Type, enter the following items: ❏ IP Address of your printer ❏ Subnet Mask ❏ Gateway Address When Dual Stack is selected, configure the following: Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 62 If you have selected the Use Manual Address check box under IPv6 Settings, enter the following items: ❏ IP Address of your printer ❏ Gateway Address 13. Click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 63 The “FAX Settings” screen appears. 14. Configure the fax settings if necessary. Note: If you will not use the fax feature, select the I don’t use FAX functionality check box. 15. Click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 64 Epson AcuLaser CX17 Series User’s Guide 16. Ensure that the wireless settings are displayed, and then click Apply. 17. Click Yes to restart your printer. Printer Connection and Software Installation...
  • Page 65 21. Click Next. 22. Follow the on-screen instructions until the “Check Setup” screen appears. 23. Confirm there are no errors displayed on the LCD panel, and then click Start Installation. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 66 25. Select the required items on the “Enter Printer Settings” screen, and then click Next. 26. Select the software to be installed, and then click Install. 27. Click Finish to exit this tool. The wireless configuration is complete. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 67 OK. 2. Click Easy Install. The SOFTWARE LICENSE AGREEMENT appears. 3. If you agree to the terms of the SOFTWARE LICENSE AGREEMENT, select Agree and then click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 68 The Easy Install Navi launches. 4. Click Start Setup. 5. Click Connect Your Printer. 6. Select Wireless Connection, and then click Next. The setting method selection screen appears. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 69 ❏ “Operator Panel” on page 79 ❏ “EpsonNet Config” on page 80 Ethernet Cable 1. Select Ethernet Cable, and then click Next. 2. Follow the on-screen instructions, and then click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 70 6. Configure the security setting, and then click Next. The “IP Address Settings” screen appears. 7. Select IP Mode depending on your network scheme. When IPv4 is selected, configure the following: Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 71 If you have selected the Use Manual Address check box under IPv6 Settings, enter the following items: ❏ IP Address of your printer ❏ Gateway Address 8. Click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 72 The “FAX Settings” screen appears. 9. Configure the fax settings if necessary. Note: If you will not use the fax feature, select the I don’t use FAX functionality check box. 10. Click Next. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 73 Epson AcuLaser CX17 Series User’s Guide 11. Ensure that the wireless settings are displayed, and then click Apply. 12. Click Yes to restart your printer. Printer Connection and Software Installation...
  • Page 74 When “Link Quality” is “No Reception”, check if the wireless settings are correctly configured. To reconfigure the wireless settings, click Return. 18. Confirm there are no errors displayed on the LCD panel, and then click Start Installation. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 75 20. Configure the required items on the “Enter Printer Settings” screen, and then click Next. 21. Select the software to be installed, and then click Install. 22. Click Finish to exit this tool. The wireless configuration is complete. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 76 3. Confirm there are no errors displayed on the LCD panel, and then click Start Installation. If you see any errors, click Trouble Shooting Guide and follow the instruction. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 77 1. Select WPS-PBC, and then click Next. 2. Follow the on-screen instructions until the “Check Setup” screen appears. 3. Confirm there are no errors displayed on the LCD panel, and then click Start Installation. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 78 5. Configure the required items on the “Enter Printer Settings” screen, and then click Next. 6. Select the software to be installed, and then click Install. 7. Click Finish to exit this tool. The wireless configuration is complete. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 79 Epson AcuLaser CX17 Series User’s Guide Note: For WPS-PBC operation on the wireless LAN access point, refer to the manual supplied with the wireless LAN access point. When the WPS-PBC operation is successful and the printer is rebooted, wireless LAN connection is completed.
  • Page 80 1. Select EpsonNet Config, and then click Next. 2. Follow the on-screen instructions until the “Check Setup” screen appears. 3. Confirm there are no errors displayed on the LCD panel, and then click Start Installation. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 81 5. Configure the required items on the “Enter Printer Settings” screen, and then click Next. 6. Select the software to be installed, and then click Install. 7. Click Finish to exit this tool. The wireless configuration is complete. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 82 (step h). You may require these settings later. e Click the Advanced button. f Select Computer-to-computer (ad hoc) networks only and close the Advanced dialog box. g Click the Add button to display Wireless network properties. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 83 Click OK to close the Wireless Network Connection Properties dialog box. For Windows Vista: a Display Control Panel. b Select Network and Internet. c Select Network and Sharing Center. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 84 2. Check the IP address assigned by AutoIP on the printer. a On the operator panel, press the System button. b Select Admin Menu, and then press the Epson AcuLaser CX17 Series button. Printer Connection and Software Installation User’s Guide...
  • Page 85 3. Ensure that the IP Address on your computer is assigned by DHCP. 4. Launch your web browser. 5. Enter the IP address of the printer in the address bar, and then press the Enter key. Epson AcuLaser CX17 Series button. button.
  • Page 86 Right-click Wireless Network Connection and select Properties. c Select Wireless Networks tab. d Ensure that the check box for Use Windows to configure my wireless network settings is selected. e Click Advanced. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 87 Display Control Panel. b Select Network and Internet. c Select Network and Sharing Center. d Select Connect to a network. e Select the network, and then click Connect. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 88 Epson AcuLaser CX17 Series User’s Guide f Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008 R2 and Windows 7: a Display Control Panel. b Select Network and Internet. c Select Network and Sharing Center.
  • Page 89 Click the Move up button to move the newly added SSID to the top of the list. j Click OK to close the Wireless Network Connection Properties dialog box. For Windows Vista: a Display Control Panel. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 90 Select Connect to a network. e Select xxxxxxxx (xxxxxxxx indicates a wireless device’s SSID which you use) from the network items listed in the available network list, and click Connect. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 91 Epson AcuLaser CX17 Series User’s Guide 2. Check the IP address on your computer. 3. Set the IP address on the printer. See “Assigning an IP Address (for IPv4 Mode)” on page 48. 4. Launch your web browser. 5. Enter the IP address of the printer in the address bar, and then press the Enter key.
  • Page 92 Right-click Wireless Network Connection and select Properties. c Select Wireless Networks tab. d Ensure that the check box for Use Windows to configure my wireless network settings is selected. e Click Advanced. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 93 Display Control Panel. b Select Network and Internet. c Select Network and Sharing Center. d Select Connect to a network. e Select the network, and then click Connect. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 94: Setting Up For Shared Printing (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Select Connect to a network. e Select the network, and then click Connect. Setting Up for Shared Printing (Epson AcuLaser CX17NF/CX17WF Only) You can share your new printer on the network using the Software Disc that shipped with your printer, or using Windows Point and Print or peer-to-peer method.
  • Page 95 3. Select the Share this printer check box, and then enter a name in the Share name text box. 4. Click Additional Drivers and select the operating systems of all network clients using this printer. 5. Click OK. 6. Click Apply, and then click OK. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 96 Edition 1. On the Windows desktop of the client computer, double-click My Network Places. 2. Locate the host name of the server computer, and then double-click the host name. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 97 For Windows Vista and Windows Vista 64-bit Edition 1. Click Start — Network. 2. Locate and double-click the host name of the server computer. 3. Right-click the shared printer name, and then click Connect. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 98 6. Print a test page to verify installation. a Click Start — Control Panel. b Select Hardware and Sound. c Select Printers. d Right-click the printer you just created and select Properties. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 99 1. Click start (Start for Windows Server 2003/Windows Server 2003 x64 Edition) — Printers and Faxes. 2. Click Add a printer (Add Printer for Windows Server 2003/Windows Server 2003 x64 Edition) to launch the Add Printer Wizard. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 100 For Windows Vista and Windows Vista 64-bit Edition 1. Click Start — Control Panel — Hardware and Sound — Printers. 2. Click Add a printer to launch the Add Printer wizard. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 101 When a test page is printed successfully, installation is complete. For Windows Server 2008 and Windows Server 2008 64-bit Edition 1. Click Start — Control Panel — Hardware and Sound — Printers. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 102 If this is a new printer, you may be prompted to install a print driver. If no system driver is available, you need to specify the path to the available drivers. Epson AcuLaser CX17 Series Printer Connection and Software Installation...
  • Page 103: Installing Print Driver On Computers Running Mac Os X

    7. Click Finish. When a test page is printed successfully, installation is complete. Installing Print Driver on Computers Running Mac OS X Configuring Wireless Settings on the Operator Panel (Epson AcuLaser CX17WF Only) You can configure wireless settings on the operator panel.
  • Page 104: Manual Setup

    Be sure to use one of the supported encryption methods to protect your network traffic. 9. Enter the WEP key or pass phrase, and then press the Use the numeric keypad to enter the desired value, and press the Epson AcuLaser CX17 Series WPS-PIN WPS-PBC button.
  • Page 105 Be sure to use one of the supported encryption methods to protect your network traffic. 9. Enter the WEP key, and then press the Use the numeric keypad to enter the desired value, and press the Epson AcuLaser CX17 Series button. button.
  • Page 106 6. Select Push Button Control, and then press the 7. Select Yes, and then press the 8. Press and hold the WPS button on the access point. 9. Wait a few minutes until the printer restarts to establish the wireless network. Epson AcuLaser CX17 Series button. button. button.
  • Page 107 10. Enter the PIN code of the printer at the web page of the wireless access point. 11. Wait a few minutes until the printer restarts to establish the wireless network. 12. Print a System Settings page from the operator panel. Epson AcuLaser CX17 Series button. button.
  • Page 108: Installing The Drivers And Software

    Adding a Printer on Mac OS X 10.5/10.6 When Using a USB connection 1. Turn off the printer and your computer. 2. Connect the printer and your computer with the USB cable. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 109 5. Select the printer connected via Bonjour from the Printer Name list. Name and Print Using are automatically entered. 6. Click Add. When Using IP Printing (Epson AcuLaser CX17NF/CX17WF Only) 1. Turn on the printer. 2. Ensure that your computer is connected to the network.
  • Page 110 You can find Printer Setup Utility in the Utilities folder in Applications. 5. Confirm your USB printer is added to Printer List. If your USB printer is not displayed, execute the following procedures. 6. Click Add. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 111 6. Select the printer connected via Bonjour from the Printer Name list. Name and Print Using are automatically entered. 7. Click Add. When Using IP Printing (Epson AcuLaser CX17NF/CX17WF Only) 1. Turn on the printer. 2. Ensure that your computer is connected to the network.
  • Page 112 Name and Print Using are automatically entered. Note: When the printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. 8. Click Add. Epson AcuLaser CX17 Series Printer Connection and Software Installation User’s Guide...
  • Page 113: Chapter 5 Printing Basics

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Epson local representative office or an authorised dealer. Print Media Usage Guidelines The printer tray accommodates various sizes and types of paper and other specialty media.
  • Page 114: Automatic Document Feeder (Adf) Guidelines (Epson Aculaser Cx17Nf/Cx17Wf Only)

    ❏ “Loading Envelope in the Multipurpose Feeder (MPF)” on page 124 ❏ “Loading Envelope in the Priority Sheet Inserter (PSI)” on page 129 ❏ “Printing on Custom Size Paper” on page 146 Automatic Document Feeder (ADF) Guidelines (Epson AcuLaser CX17NF/ CX17WF Only) The ADF accommodates the following original sizes: ❏...
  • Page 115: Print Media That Can Damage Your Printer

    When paper jam occurs, it may cause short-circuit and eventually a fire accident. Print Media Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. Epson AcuLaser CX17 Series Pre-punched paper Folded, creased or torn originals Carbon paper Printing Basics User’s Guide...
  • Page 116: Supported Print Media

    Important: The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Epson local representative office or an authorized dealer. Usable Print Media The types of print media that can be used on this printer are as follows: Epson AcuLaser CX17 Series User’s Guide...
  • Page 117 ❏ Use only laser print media. Do not use ink jet paper in this printer. See Also: ❏ “Loading Print Media in the Multipurpose Feeder (MPF)” on page 119 Epson AcuLaser CX17 Series A4 SEF (210 × 297 mm) B5 SEF (182 × 257 mm) A5 SEF (148 ×...
  • Page 118: Loading Print Media

    ❏ 16.2 mm (0.64 inches) of labels The PSI can hold: ❏ 10 sheets of standard paper or one sheet of other paper Print Media Dimensions Both the MPF and PSI accepts print media within the following dimensions: Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 119: Loading Print Media In The Multipurpose Feeder (Mpf)

    ❏ Use only laser print media. Do not use ink jet paper in this printer. 1. Open the front cover. Note: When you use the MPF for the first time, open the front cover by pulling out the instruction sheet. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 120 ❏ When you use the MPF for the first time, remove the instruction sheet attached to the PSI with adhesive tape. ❏ Read the instruction sheet before you use the PSI. 3. Pull the slide bar forward until it stops. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 121 Epson AcuLaser CX17 Series User’s Guide 4. Pull the length guide forward until it stops. 5. Adjust the paper width guides to their maximum width. 6. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
  • Page 122 Epson AcuLaser CX17 Series User’s Guide 7. Load print media on the MPF with the top edge first and with the recommended print side facing 8. Adjust the paper width guides until they rest lightly against the edges of the stack of print media.
  • Page 123 Epson AcuLaser CX17 Series User’s Guide Note: Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media. 10. Insert the PSI into the printer and then align the PSI to the marking on the MPF.
  • Page 124 180 degrees. When Loading Com 10, DL, or Monarch Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 125 Epson AcuLaser CX17 Series User’s Guide To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. Note: When you load the envelopes in the long-edge feed (LEF) orientation, be sure to specify the landscape orientation on the print driver.
  • Page 126 The amount of the bending shall be 5 mm (0.20 inches) or less. ❏ To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 127: Loading Print Media In The Priority Sheet Inserter (Psi)

    Epson AcuLaser CX17 Series User’s Guide Loading Print Media in the Priority Sheet Inserter (PSI) Note: ❏ To avoid paper jams, do not remove the PSI while printing is in progress. ❏ Use only laser print media. Do not use ink jet paper in this printer.
  • Page 128 4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5. Load print media on the PSI with the top edge first and with the recommended print side facing Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 129 ❏ Be sure to fully insert the envelope until it stops. Otherwise, print media that is loaded on the MPF will be fed. ❏ When you print on envelopes, be sure to specify the envelope setting on the print driver. If not specified, the print image will be rotated 180 degrees. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 130 Load the envelope with the side to be printed on facing up, flap opened, and facing you. Important: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 131 The amount of the bending shall be 5 mm (0.20 inches) or less. ❏ To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 132: Manual Duplex Printing (Windows Print Driver Only)

    Refer to the manual of your respective application software. 1. From the File menu, select Print. 2. Select the printer from the Select Printer list box, and then click Preferences. The Paper/Output tab of the Printing Preferences dialog box appears. Epson AcuLaser CX17 Series ® ® Windows XP WordPad as an example.
  • Page 133 Loading Print Media in the Multipurpose Feeder (MPF) 1. First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 134 Pages are printed in the order of page 1 (rear of page 2), page 3 (rear of page 4), and then page 5 (rear of page 6). Note: Printing on both sides of the paper is not possible if the document consists of various sizes of paper. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 135 3. Stack the prints and set them as they are (with the blank side face up) into the PSI, and then press button. Pages are printed in order of page 1 (rear of page 2), page 3 (rear of page 4), and then page 5 (rear of page 6). Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 136: Using The Output Tray Extension

    Setting Paper Sizes and Types When loading print media, set the paper size and type on the operator panel before printing. This section describes how to set the paper size and type on the operator panel. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 137: Setting Paper Sizes

    4. Select Paper Type, and then press the 5. Select the correct paper type for the print media loaded, and then press the Printing This section covers how to print documents from your printer and how to cancel a job. Epson AcuLaser CX17 Series button. button. button.
  • Page 138: Printing From The Computer

    7. Click Print to send the job to the selected printer. Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing: Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 139 A list of available printers appears. 2. Double-click the printer you selected when you sent the job. A list of print jobs appears in the printer window. 3. Select the job you want to cancel. Epson AcuLaser CX17 Series User’s Guide ® 2003).
  • Page 140: Direct Print Using The Usb Storage Device

    Direct Print Using the USB Storage Device The Print From USB Memory feature allows you to print PDF, TIFF, or JPEG files that are scanned and stored in a USB memory using the Scan to USB Memory function of Epson AcuLaser CX17 Series.
  • Page 141 Save under Favorites on the Paper/Output tab. Click Help for more information. 4. Click OK to save your selections. 5. Print the job. See the following table for specific printing options: Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 142 Restore Defaults ❏ Layout tab Image Orientation ❏ Multiple Up ❏ Image Order ❏ Image Border ❏ Poster/Mixed Document ❏ Output Size ❏ Reduce / Enlarge ❏ Margin Shift/Margin ❏ Restore Defaults Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 143 ❏ ❏ ❏ ❏ ❏ Forms ❏ ❏ ❏ ❏ Header / Footer Options ❏ Restore Defaults Epson AcuLaser CX17 Series User’s Guide New Text New Bitmap Edit Delete First Page Only Create / Register Forms Image Overlay Printing Basics...
  • Page 144 Printing options for Mac OS X Item Layout Paper Handling Cover Page Scheduler Epson AcuLaser CX17 Series Printing Options ❏ Copies ❏ Collated ❏ Pages ❏ Paper Size ❏ Orientation ❏ Pages per Sheet ❏ Layout Direction ❏ Border ❏...
  • Page 145: Printing Custom Size Paper

    ❏ “Loading Print Media in the Priority Sheet Inserter (PSI)” on page 127 ❏ “Setting Paper Sizes and Types” on page 136 Defining Custom Paper Sizes Before printing, set the custom size on the print driver. Epson AcuLaser CX17 Series Printing Options ❏ 1. Detailed Settings ❏...
  • Page 146 Use the following procedures to print using either the Windows or Mac OS X print drivers. Using the Windows Print Driver This section explains the procedure using Windows XP WordPad as an example. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 147 5. Double-click “Untitled” and enter a name for the setting. 6. Enter the size of the document to be printed in the Width and Height boxes of Paper Size. 7. Specify Non-Printable Area if necessary. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 148: Checking Status Of Print Job

    3. Select your printer. 4. Select Activate Status Monitor. The Printer Selection window appears. 5. Click the name of the desired printer from the list. The Printer Status window appears. 6. Click Help. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 149: Printing A Report Page

    See Also: “Status Monitor (Windows Only)” on page 37 Checking Status in EpsonNet Config (Windows & Mac OS X) (Epson AcuLaser CX17NF/ CX17WF Only) You can check the status of the print job sent to the printer at the Jobs tab of EpsonNet Config.
  • Page 150: Printer Settings

    Note: The reports and lists are all printed in English. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 151 These settings are active until new ones are selected or the factory defaults are restored. To select a new value as a setting: 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Epson AcuLaser CX17 Series User’s Guide...
  • Page 152 3. Select the desired language, and then press the The Printer Setting Utility The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Epson AcuLaser CX17 Series button.
  • Page 153: Printing With Web Services On Devices (Wsd) (Epson Aculaser Cx17Nf/Cx17Wf Only)

    4. Select the desired language from Panel Language, and then click the Apply New Settings button. Printing with Web Services on Devices (WSD) (Epson AcuLaser CX17NF/ CX17WF Only) This section provides information for network printing with WSD, the new Windows Vista, Windows Server 2008, Windows Server 2008 R2, and Windows 7 protocol of Microsoft.
  • Page 154: Printer Setup

    4. In the list of available printers, select the one you want to use, and then click Next. Note: ❏ In the list of available printers, the WSD printer is displayed in the form of http://IP address/ ws/. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 155 Right-click the printer you just created, and then click Properties (Printer properties for Windows Server 2008 R2 and Windows 7). c On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. Epson AcuLaser CX17 Series User’s Guide Printing Basics...
  • Page 156: Chapter 6 Copying

    (The ADF and fax feature are available only on the Epson AcuLaser CX17NF/CX17WF.) You can load up to 15 sheets of 64 gsm documents for one job using the ADF or one sheet at a time using the document glass.
  • Page 157: Making Copies From The Document Glass

    ❏ A computer connection is not required for copying. ❏ For the Epson AcuLaser CX17NF/CX17WF, ensure that no document is in the ADF. If any document is detected in the ADF, it takes priority over the document on the document glass.
  • Page 158 To clear the settings, use the 6. Press the (Start) button to begin copying. Note: Press the (Stop) button to cancel a copy job at any time while scanning a document. Epson AcuLaser CX17 Series (Clear All) button. User’s Guide Copying...
  • Page 159: Making Copies From The Adf (Epson Aculaser Cx17Nf/Cx17Wf Only)

    Making Copies From the ADF (Epson AcuLaser CX17NF/CX17WF Only) Important: Do not load more than 15 sheets into the ADF or allow more than 15 sheets to be fed to the document output tray. The document output tray should be emptied before it exceeds 15 sheets or your original documents may be damaged.
  • Page 160: Setting Copy Options

    You can specify the number of copies from 1 to 99. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 161: Color

    You can select a mode from color or black and white copying. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 162: Collated

    Collated to Uncollated on the operator panel. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 163: Reduce/Enlarge

    ❏ This item is available only when N-Up is set to Off or Manual. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 164 For print media that can be loaded, refer to “Usable Print Media” on page 116. 5. If necessary, customize the copy settings including the number of copies, and image quality. Epson AcuLaser CX17 Series button to reduce the zoom ratio in 1% intervals. See...
  • Page 165: Document Size

    You can specify the default document size. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 166: Document Type

    You can select the copy image quality. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 167: Lighten/Darken

    You can adjust the copy density level to make the copy lighter or darker than the original. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 168: Sharpness

    You can adjust the sharpness to make the copy sharper or softer than the original. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 169: Auto Exposure

    You can suppress the background of the original to enhance text on the copy. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 170: Color Balance R

    You can specify the default color balance level of blue within the range of -2 to +2. 1. Press the System button. 2. Select Defaults Settings, and then press the 3. Select Copy Defaults, and then press the 4. Select Color Balance B, and then press the Epson AcuLaser CX17 Series button. button. button. button.
  • Page 171: Gray Balance

    3. Select Copy Defaults, and then press the 4. Select Gray Balance, and then press the 5. Select the desired value, and then press the N-Up You can print two original images to fit onto one sheet of paper. Epson AcuLaser CX17 Series button. button. button. button.
  • Page 172 ID card in one page in the original size (by 100%). 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 173: Margin Top/Bottom

    You can specify the top and bottom margins of the copy. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 174: Margin Left/Right

    You can specify the left and right margins of the copy. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 175: Margin Middle

    You can specify the middle margin of the copy. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 176: Changing The Default Settings

    5. Select the desired setting or enter the value using the numeric keypad, and then press the button. 6. Repeat steps 4 and 5, as needed. 7. To return to the previous screen, press the Epson AcuLaser CX17 Series Specify the value in increments of 1 mm/0.1 inch. button. button.
  • Page 177: Chapter 7 Scanning

    ❏ Ensure that the printer is connected to the computer using the USB cable. ❏ You must use Express Scan Manager on your computer to configure the output destination of the scanned image files. Epson AcuLaser CX17 Series Resolution 300 dpi black-and-white or 200 dpi grayscale or color 400 dpi black-and-white or 300 dpi grayscale 100–200 dpi color or 200 dpi grayscale...
  • Page 178 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover. For the Epson AcuLaser CX17, place a single document face down on the document glass, and close the document cover.
  • Page 179: Scanning Using The Twain Driver

    The following procedure to scan an image uses Microsoft Clip Organizer as an example. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 180: Scanning Using The Wia Driver

    Note: ❏ For the Epson AcuLaser CX17NF/CX17WF, Preview is grayed out and disabled when you select Document Feeder Tray from Scan From. ❏ The illustration may vary for different operating systems. 7. Select the desired properties from the Image Quality and Image Options tabs.
  • Page 181 Ensure that the printer is connected to the computer using the USB cable. 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 182: Using A Scanner On The Network (Epson Aculaser Cx17Nf/Cx17Wf Only)

    7. Click Save As from the File menu. 8. Enter a picture name, and select a file format and destination to save the picture. Using a Scanner on the Network (Epson AcuLaser CX17NF/CX17WF only) Overview The Scan to Server/Computer feature allows you to scan documents and send the scanned document to a network computer via the FTP or SMB protocol.
  • Page 183 For information on how to configure the FTP service, contact your system administrator. Follow the procedure below to use the Scan to Server/Computer feature. “Confirming a Login name and Password” on page 184 Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 184: Confirming A Login Name And Password

    If you do not use a password for your user login, you need to create a password for your user login account with the following procedure. For Windows XP: 1. Click start — Control Panel — User Accounts. 2. Click Change an account. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 185 3. Click User Accounts. 4. Click Create a password for your account and add in a password for your user login account. For Mac OS X 10.4/10.5/10.6 1. Click System Preferences — Accounts. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 186: Specifying A Destination To Store The Document

    1. Create a folder in the desired directory on your computer (Example of folder name, MyShare). 2. Right-click the folder, and then select Properties. 3. Click the Sharing tab, and then select Share this folder on the network. 4. Enter a shared name in the Share name box. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 187 Epson AcuLaser CX17 Series User’s Guide Note: Write down this shared name because you will use this name in the next setting procedure. Scanning...
  • Page 188 Example: Folder name, MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see MyShare\MyPic\John in your directory After you created a folder, go to “Configuring the Printer Settings” on page 198. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 189 Epson AcuLaser CX17 Series User’s Guide For Windows XP Professional Edition: 1. Create a folder in the desired directory on your computer (Example of folder name, MyShare) and double-click the folder. 2. Select Folder Options from Tools. 3. Click View tab, and then deselect the Use simple file sharing (Recommended) check box.
  • Page 190 10. Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf). Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 191 12. Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder. 13. Click OK. 14. Click Apply, and then click OK. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 192 4. Enter a shared name in the Share name box. Note: Note down the shared name as you need to use this name in the next setting procedure. 5. Click Permissions to give write permission for this folder. 6. Click Add. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 193 9. Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document to this folder. 10. Click OK. 11. Configure other settings as necessary, and then click Apply and click OK. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 194 3. Click the Sharing tab, and then select Advanced Sharing. For Windows Vista, when User Account Control dialog box appears, click Continue. 4. Select the Share this folder check box. 5. Enter a shared name in the Share name box. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 195 8. Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf). Note: Do not use Everyone as the user login name. 9. Click OK. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 196 After you created a folder, go to “Configuring the Printer Settings” on page 198. For Mac OS X 10.4: 1. Select Home from the Go menu. 2. Double-click Public. 3. Create a folder (Example of folder name, MyShare). Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 197 Mac OS X 10.6) check box and your account name. 12. Enter your account password, and then click OK. 13. Click Done. When Using FTP For a destination to store the document, contact your system administrator. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 198: Configuring The Printer Settings

    For details on how to check the IP address of the printer, see “Verifying the IP Settings” on page 50. 3. Click the Address Book tab. If user name and password are required, enter the correct user name and password. Note: The default ID and password are both blank (NULL). Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 199 4. Under Network Scan (Comp./Serv.), click Computer/Server Address Book. 5. Select any unused number and click Add. The Add Network Scan Address page appears. To fill in the fields, enter the information as follows: Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 200 Login Password Re-enter Password Name of Shared Directory Epson AcuLaser CX17 Series Enter a friendly name that you want it to appear on the Address Book. Select Computer SMB if you store the document in a shared folder of your computer.
  • Page 201 After you configured settings, go to “Sending the Scanned File to the Network” on page 204. From the Address Book Editor 1. Click start — All Programs — EPSON — your printer — Address Book Editor. Note: ❏ The window to select a device appears when multiple fax drivers are installed on your computer.
  • Page 202 Epson AcuLaser CX17 Series User’s Guide 3. Click Tool — New (Device Address Book) — Server. The Server Address dialog box appears. Scanning...
  • Page 203 Computer Settings wizard Server Name / IP Address Share Name Epson AcuLaser CX17 Series Enter a friendly name that you want it to appear on the Address Book. Select Computer if you store the document in a shared folder of your computer.
  • Page 204: Sending The Scanned File To The Network

    1. Load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass. See Also: ❏ “Making Copies From the ADF (Epson AcuLaser CX17NF/CX17WF Only)” on page 159 Epson AcuLaser CX17 Series For Computer To store the scanned document in the share folder directly without creating any subfolder, leave the space blank.
  • Page 205: Scanning To A Usb Storage Device

    To scan documents and save them, follow the steps below: 1. For the Epson AcuLaser CX17NF/CX17WF, load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass, and close the document cover.
  • Page 206: Sending An E-Mail With The Scanned Image (Epson Aculaser Cx17Nf/Cx17Wf Only)

    If you select Yes, select Continue or Cancel, and then press the Sending an E-Mail With the Scanned Image (Epson AcuLaser CX17NF/ CX17WF only) To send an e-mail attached with the scanned image from your printer, follow the steps below: ❏...
  • Page 207 3. Click the Address Book tab. If user name and password are required, enter the correct user name and password. Note: The default ID and password are both blank (NULL). 4. Under Fax / E-mail, click Personal Address. Epson AcuLaser CX17 Series User’s Guide Scanning...
  • Page 208: Sending An E-Mail With The Scanned File

    1. Load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass. See Also: ❏ “Making Copies From the ADF (Epson AcuLaser CX17NF/CX17WF Only)” on page 159 ❏ “Making Copies From the Document Glass” on page 157 2. Press the (Scan) button.
  • Page 209: Adjusting Scanning Options

    Setting the Scanned Image File Type To specify the file type of the scanned image: 1. Press the System button. 2. Select Defaults Settings, and then press the 3. Select Scan Defaults, and then press the Epson AcuLaser CX17 Series button. button. button. button.
  • Page 210 Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size. To select the scan resolution: 1. Press the System button. 2. Select Defaults Settings, and then press the Epson AcuLaser CX17 Series button. button. button. button.
  • Page 211 To turn on/off automatic suppression: 1. Press the System button. 2. Select Defaults Settings, and then press the 3. Select Scan Defaults, and then press the 4. Select Auto Exposure, and then press the Epson AcuLaser CX17 Series button. button. button: button.
  • Page 212: Changing The Scan Settings For An Individual Job

    To temporarily change a scan setting when scanning to a computer: 1. Press the (Scan) button. 2. For the Epson AcuLaser CX17NF/CX17WF, select the scan destination, and then press the button. For the Epson AcuLaser CX17, select Scan to Computer(USB), and then press the 3.
  • Page 213 Epson AcuLaser CX17 Series User’s Guide 6. Repeat steps 4and 5, as needed. 7. Press the (Start) button to begin the scan. Scanning...
  • Page 214: Connecting The Telephone Line

    Chapter 8 Faxing (Epson AcuLaser CX17NF/CX17WF Only) Connecting the Telephone Line Note: Do not connect your printer directly to a DSL (digital subscriber line). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter.
  • Page 215: Configuring Fax Initial Settings

    5. Select the region where the printer is used, and then press the 6. Ensure that Restart System is displayed, select Yes, and then press the The printer restarts automatically to apply the settings. Epson AcuLaser CX17 Series button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button. button.
  • Page 216: Setting The Printer Id

    Numeric Keypad” on page 299. 9. Press the button when the name on the LCD panel is correct. 10. To return to the previous screen, press the Epson AcuLaser CX17 Series button. button. button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 217: Setting The Time And Date

    3. Select System Settings, and then press the 4. Select Clock Settings, and then press the Epson AcuLaser CX17 Series button. button. button. button. button to re-enter the digit. button. (Back) button. button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 218: Sending A Fax

    ❏ You cannot load the following documents in the ADF. Be sure to place them on the document glass. Curled originals Lightweight originals Cut and paste originals Epson AcuLaser CX17 Series button. button. (Back) button. Pre-punched paper Folded, creased or torn originals Carbon paper Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 219: Loading An Original Document On The Document Glass

    1. Open the document cover. 2. Place the document face down on the document glass and align it with the registration guide on the top left corner of the document glass. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 220: Resolution

    3. Select the desired menu item, and then press the Note: ❏ Values marked by an asterisk (*) are the factory default menu settings. Standard * Epson AcuLaser CX17 Series button. button. Suitable for documents with normal sized characters. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 221: Document Type

    Suitable for documents containing photographic images. button. button. Suitable for documents with text. Suitable for documents with photos. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 222: Inserting A Pause

    Makes the fax lighter than the original. Works well with dark print. Works well with standard typed or printed documents. Makes the fax darker than the original. Works well with light print or faint pencil markings. button. Select Keypad, and then press the Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button.
  • Page 223: Sending A Fax Manually

    Searches a fax number from the Address Book. Enter the text you want to search, and then press the button. Press the then press the button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button to select the button. button to select the recipients, and button.
  • Page 224: Confirming Transmissions

    See Also: ❏ “Fax Transmit” on page 265 Epson AcuLaser CX17 Series button. button. (Start) button. (Start) button, select the desired button. button to clear the message and try to send the document Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 225: Automatic Redialing

    See Also: ❏ “Resolution” on page 220 ❏ “Lighten/Darken” on page 221 4. Select Delayed Start, and then press the 5. Select On, and then press the Epson AcuLaser CX17 Series button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 226: Sending A Fax From The Driver (Direct Fax)

    ❏ To use this feature, you must install the fax driver. See Also: “Installing Print Driver on Computers Running Windows” on page 53 Epson AcuLaser CX17 Series button to select the start time, button. button. ® Windows Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button. ® operating system or...
  • Page 227 5. Click OK to close the Printing Preferences dialog box. 6. Click Print. The Set / Check Fax Transmission dialog box appears. 7. Specify the destination for the recipient in one of the following ways: Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 228: For Mac Os X

    ❏ When using a USB connection on Mac OS X 10.4.11, upgrade Common Unix Printing System (CUPS) software to version 1.2.12 or later. You can download it from CUPS web site. ❏ To use this feature, you must install the fax driver. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 229 5. Specify the destination for the recipient in one of the following ways: ❏ Specify a recipient directly. a Enter a name and phone number directly. b Click Add to Recipient List. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 230 Click Close. Note: Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password. 6. Click OK. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 231: Receiving A Fax

    ❏ “Setting Paper Sizes and Types” on page 136 Receiving a Fax Automatically in the FAX Mode Your printer is preset to FAX Mode at the factory. ) on the back of your printer. Faxing (Epson AcuLaser CX17NF/CX17WF Only) Epson AcuLaser CX17 Series User’s Guide...
  • Page 232: Receiving A Fax Manually In The Tel Mode

    ) on the back of your printer. You can receive a fax from someone you are talking to on the external telephone without having to go to the printer. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 233: Receiving Faxes Using The Drpd Mode

    To receive faxes in the DRPD, you need to set the menu to DRPD Mode. For more details, see “Ans Select” on page 258. Epson AcuLaser CX17 Series (Start) button. button. button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 234: Receiving Faxes In The Memory

    Automatically” on page 222. 5. Press the (Start) button. Automatic Dialing Speed Dialing You can store up to 99 frequently dialed numbers in speed dial locations (01– 99). Epson AcuLaser CX17 Series button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button.
  • Page 235: Storing A Number For Speed Dialing

    1. Load the document(s) face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover. Epson AcuLaser CX17 Series button. button. button. button. button. button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button. button. button.
  • Page 236 Using the asterisk (*) in the first digit, you can send a document to multiple locations. For example, if you enter 0*, you can send a document to the locations registered between 01 and 09. Epson AcuLaser CX17 Series button. Select Speed Dial, and then press the Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide (Fax) button:...
  • Page 237: Group Dialing

    12. To store more group dial numbers, repeat steps 5 to 11. 13. To return to the previous screen, press the Epson AcuLaser CX17 Series button. button. button. button. button. button. button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button. button.
  • Page 238: Editing Group Dial

    When you delete the last speed dial in a group, the group itself is not deleted. 8. To delete the group dial: a Press the C (Clear) button. Epson AcuLaser CX17 Series button. button. button. button. button. button. button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button. button. button.
  • Page 239: Sending A Fax Using Group Dialing (Multi-Address Transmission)

    2. Select Report / List, and then press the 3. Select Address Book, and then press the A list of your speed dial and group dial entries is printed. Epson AcuLaser CX17 Series (Back) button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide button.
  • Page 240: Other Ways To Fax

    If you change the password while Secure Receive Set is set to Enable, perform steps 1 to 5. Select Change Password, and then press the button. Epson AcuLaser CX17 Series button. button. button. button. button. button. button. Enter the new password, and then press the Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 241: Using An Answering Machine

    Printer Line Telephone Answering Device Phone You can connect a telephone answering device (TAD) directly to the back of your printer as shown above. Epson AcuLaser CX17 Series button. button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 242: Using A Computer Modem

    TAD as shown above. ❏ Set your printer to Ans/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the TAD to respond. Epson AcuLaser CX17 Series Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 243: Setting Sounds

    5. Select the desired volume, and then press the 6. Reboot the printer by turning the power switch off and then on. Epson AcuLaser CX17 Series button. button. button. button. button. button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 244: Specifying The Fax Settings

    For details on available menu items, see “Available Fax Setting Options” on page 244. Available Fax Setting Options You can use the following setting options for configuring the fax system: Epson AcuLaser CX17 Series button. button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 245 Specifies the interval between transmission attempts. Specifies the number of redial attempts to make when the destination fax number is busy. If you enter 0, the printer will not redial. Specifies the interval between redial attempts. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 246 Sets whether to print a transmission report after every fax transmission to multiple destinations or only when an error occurs. Sets the region where the printer is used. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 247: Changing Setting Options

    The fax menu options can be set to the most frequently used modes. To create your own default settings: 1. Press the System button. 2. Select Defaults Settings, and then press the Epson AcuLaser CX17 Series button. button. button. button. button. button. button. button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 248: Printing A Report

    This report shows all the destinations of a broadcast fax and the transmission result for each destination. Note: The reports and lists are all printed in English. Epson AcuLaser CX17 Series button. button. (Back) button. Faxing (Epson AcuLaser CX17NF/CX17WF Only) User’s Guide...
  • Page 249 They are printed after a fax job completed according to the setting. For details on the setting of when to print them, see “Fax Transmit” on page 265 or “Fax Broadcast” on page 266. Faxing (Epson AcuLaser CX17NF/CX17WF Only)
  • Page 250: Chapter 9 Using The Operator Panel Menus And Keypad

    System Settings Purpose: To print a list of the information such as the printer name, serial number, and print volume. For the Epson AcuLaser CX17NF/CX17WF, network settings are also printed. Panel Settings Purpose: To print a detailed list of all the settings on the operator panel menus.
  • Page 251: Billing Meters

    Error History Purpose: To print a detailed list of paper jams and fatal errors. Protocol Monitor (Epson AcuLaser CX17NF/CX17WF Only) Purpose: To print a detailed list of monitored protocols. Address Book (Epson AcuLaser CX17NF/CX17WF Only) Purpose: To print the list of all addresses stored as Address Book information.
  • Page 252 Phone Book (Epson AcuLaser CX17NF/CX17WF Only) Use the Phone Book menu to configure the speed dial and group dial settings. Speed Dial Purpose: To store up to 99 frequently dialed numbers in speed dial locations. Note: The first eight entries are assigned to the one-touch buttons on the operator panel.
  • Page 253 Good Acceptable No Reception Note: This item is displayed only when the printer is connected with a wireless network. Wireless Setup (Epson AcuLaser CX17WF Only) Purpose: To configure the wireless network interface. Epson AcuLaser CX17 Series Uses 10base-T full-duplex. Uses 100base-TX half-duplex.
  • Page 254 Manual Setup Enter Network (SSID) Infrastructure Epson AcuLaser CX17 Series Specify a name to identify the wireless network. Up to 32 alphanumeric char- acters can be entered. Select when you configure the wireless setting through the access point such as a wireless router.
  • Page 255 PIN Code Note: This item is displayed only when the printer is connected with a wireless network. Reset Wireless (Epson AcuLaser CX17WF Only) Purpose: To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network settings are reset to their factory default values.
  • Page 256 To enable or disable each protocol. The change becomes effective after the printer is turned off and then on. Values: Disable Enable* Epson AcuLaser CX17 Series Uses both IPv4 and IPv6 to set the IP address. Uses IPv4 to set the IP address. Automatically sets the IP address. DHCP/AutoIP* Uses BOOTP to set the IP address.
  • Page 257 To initialize wired network data stored in Non-Volatile Memory (NVM). After executing this function and rebooting the printer, all wired network settings are reset to their default values. Values: Fax Settings (Epson AcuLaser CX17NF/CX17WF Only) Use the Fax Settings menu to configure the basic fax settings. Note: Values marked by an asterisk (*) are the factory default menu settings.
  • Page 258 The interval can be specified within the range of 0 to 255 seconds. The default is six seconds. Epson AcuLaser CX17 Series Automatic fax reception is turned off. You can receive a fax by picking up the...
  • Page 259 Max* Line Type Purpose: To select the line type. Epson AcuLaser CX17 Series Turns off the volume of the line monitor. Sets the volume of the line monitor. Turns off the volume of the ring tone. Sets the volume of the ring tone.
  • Page 260 Purpose: To specify the interval between redial attempts within the range of 1 to 15 minutes. The default is one minute. Epson AcuLaser CX17 Series Sets the line type to PSTN. Sets the line type to PBX. Sets the dialing type to Tone.
  • Page 261 Purpose: To print the information of sender on the header of faxes. Values: Epson AcuLaser CX17 Series Does not reject faxes sent from unwanted numbers. Rejects faxes sent from unwanted numbers. Does not receive a fax by pressing a remote receive code on the external telephone.
  • Page 262 DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Epson AcuLaser CX17 Series Does not attach a cover page to faxes. Attaches a cover page to faxes. Using the Operator Panel Menus and Keypad...
  • Page 263 Prefix Dial Purpose: To select whether to set a prefix dial number. Epson AcuLaser CX17 Series DRPD is a service provided by some telephone companies. DRPD patterns are specified by your telephone company. The patterns provided with your printer are shown below:...
  • Page 264 Purpose: To select the external telephone hook detection threshold for the condition in which a telephone line is not being used. Epson AcuLaser CX17 Series Does not set a prefix dial number. Sets a prefix dial number. Prints any excess at the bottom of a fax page without discarding it.
  • Page 265 To set whether to print a transmission report after every fax transmission or only when an error occurs. Epson AcuLaser CX17 Series Sets the external telephone hook detection threshold to Lower. Sets the external telephone hook detection threshold to Normal.
  • Page 266: System Settings

    Power Saving Timer Purpose: To specify the time for transition to the Power Saver mode. Epson AcuLaser CX17 Series Prints a transmission report after every fax transmission. Prints a transmission report only when an error occurs. Does not print a transmission report after a fax transmission.
  • Page 267 To automatically reset the settings for copying, scanning, or faxing to the defaults and return to the standby mode after you do not specify any settings for the specified time. (The fax feature is available only on the Epson AcuLaser CX17NF/CX17WF.) Values:...
  • Page 268 Date Format yy / mm / dd mm / dd / yy dd / mm / yy* Epson AcuLaser CX17 Series Disables the fault time-out. Specifies the time taken by the printer before it cancels for jobs that stop abnormally.
  • Page 269 Auto Clear Alert Off* Middle Job Tone Middle* Epson AcuLaser CX17 Series Specifies the time format. Does not emit a tone when the operator panel input is correct. Emits a tone at the specified volume when the operator panel input is correct.
  • Page 270 Purpose: To specify whether to show the alert message when the toner is low. Values: Epson AcuLaser CX17 Series Does not emit a tone when a problem occurs. Emits a tone at the specified volume when a problem occurs. Does not emit a tone when the printer runs out of paper.
  • Page 271 To display the version of the controller. Adjust Paper Type Purpose: To adjust the paper type. Values: Plain Labels Epson AcuLaser CX17 Series Performs the initial settings for the printer. Does not perform the initial settings for the printer. Lightweight Heavyweight* Lightweight Heavyweight* Using the Operator Panel Menus and Keypad User’s Guide...
  • Page 272 Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To lower the temperature, set negative values. To increase, set positive values. Epson AcuLaser CX17 Series -3 – +3 -3 – +3 -3 – +3 -3 –...
  • Page 273 Labels Recycled Envelope Auto Regi Adjust Purpose: To specify whether to automatically adjust color registration. Values: Epson AcuLaser CX17 Series -3 – +3 -3 – +3 -3 – +3 -3 – +3 -3 – +3 -3 – +3 -3 – +3 Does not automatically adjust color registration.
  • Page 274 Values: Yellow Magenta Cyan Epson AcuLaser CX17 Series Automatically corrects color registration. Does not correct color registration automatically. Stirs the toner in a new toner cartridge. Does not stir the toner in a new toner cartridge. Cleans the toner in the yellow toner cartridge.
  • Page 275 After executing this function and rebooting the printer, the menu parameters or data, except the parameters for the network, are reset to their factory default values. (Address Book is available only on the Epson AcuLaser CX17NF/CX17WF.) See Also: “Resetting to Factory Defaults” on page 298...
  • Page 276 ❏ Using non-genuine toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Epson recommends only new Epson brand toner cartridges for your printer. Epson does not provide warranty coverage for problems caused by using consumables not supplied by Epson.
  • Page 277 Service Lock are set to Unlocked and Secure Receive Set is set to Disable. ❏ For the Epson AcuLaser CX17, you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked.
  • Page 278 Password Locked Color Pass. Locked Change Password 0000*–9999 Epson AcuLaser CX17 Series Enables the Copy service. Disables the Copy service. Enables the Copy service, but requires a password. Enables the Copy service with a color mode, but requires a password.
  • Page 279 Secure Receive Set Disable* Enable Change Password 0000*–9999 Scan to E-Mail (Epson AcuLaser CX17NF/CX17WF Only) Use the Scan to E-Mail menu to edit the transmission source. Note: Values marked by an asterisk (*) are the factory default menu settings. Edit From Field Purpose: To enable or disable editing of the transmission source.
  • Page 280: Defaults Settings

    Defaults Settings Use the Defaults Settings menu to configure the default copy, scan, and fax settings of the printer. (The fax feature is available only on the Epson AcuLaser CX17NF/CX17WF.) Copy Defaults Use the Copy Defaults menus to configure a variety of copy features.
  • Page 281 ❏ This item is available only when N-Up is set to Off or Manual. Epson AcuLaser CX17 Series Sorts the copy job. button to reduce the zoom ratio in 1% intervals.
  • Page 282 Values: A4 (210 × 297mm)* A5 (148 × 210mm) B5 (182 × 257mm) Letter (8.5 × 11") Folio (8.5 × 13") (Epson AcuLaser CX17NF/CX17WF Only) Legal (8.5 × 14") (Epson AcuLaser CX17NF/CX17WF Only) Executive (7.25 × 10.5") Document Type Purpose: To select the copy image quality.
  • Page 283 To specify the default color balance level of green within the range of -2 to +2. The factory default menu setting is 0. Epson AcuLaser CX17 Series Makes the copy darker than the original. Works well with light print or faint pencil markings.
  • Page 284 To specify the value of the top and bottom margins. Values: 4mm*/0.2 inch* 0-50mm/0.0-2.0 inch Epson AcuLaser CX17 Series Does not perform N-Up printing. Automatically reduces the original pages to fit onto one sheet of paper. Prints the original pages onto one sheet of paper in the original size.
  • Page 285: Scan Defaults

    Use the Scan Defaults menus to configure a variety of scanner features. Note: Values marked by an asterisk (*) are the factory default menu settings. Scan to Network (Epson AcuLaser CX17NF/CX17WF Only) Purpose: To store the scanned image on a network server or on a computer.
  • Page 286 Grayscale Color Button Color* Color(Photo) Epson AcuLaser CX17 Series Scans in black and white mode. This is available only when File Format is set to PDF or TIFF. Scans in color mode. Scans in black and white when Black & White is selected for a color mode.
  • Page 287 Values: A4 (210 × 297mm)* A5 (148 × 210mm) B5 (182 × 257mm) Letter (8.5 × 11") Folio (8.5 × 13") (Epson AcuLaser CX17NF/CX17WF Only) Legal (8.5 × 14") (Epson AcuLaser CX17NF/CX17WF Only) Executive (7.25 × 10.5") Lighten/Darken Purpose: To set the default scan density level.
  • Page 288 To specify the value of the top and bottom margins. Values: 2mm*/0.1 inch* 0-50mm/0.0-2.0 inch Epson AcuLaser CX17 Series Works well with standard type or printed documents. Makes the scanned image darker than the original. Works well with light print or faint pencil markings.
  • Page 289 To specify the image compression level. Values: Higher Normal* Epson AcuLaser CX17 Series Specify the value in increments of 1 mm/0.1 inch. Specify the value in increments of 1 mm/0.1 inch. Sets the image compression level to Higher. Sets the image compression level to Normal.
  • Page 290 Lower Max E-Mail Size (Epson AcuLaser CX17NF/CX17WF Only) Purpose: To specify the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes. The default is 2048 K bytes. Fax Defaults (Epson AcuLaser CX17NF/CX17WF Only) Use the Fax Defaults menus to configure a variety of fax features.
  • Page 291: Print From Usb Defaults

    Print from USB Defaults Note: Values marked by an asterisk (*) are the factory default menu settings. Epson AcuLaser CX17 Series Suitable for documents with text. Suitable for documents with photos. Makes the fax lighter than the original. Works well with dark print.
  • Page 292: Tray Settings

    Values marked by an asterisk (*) are the factory default menu settings. Purpose: To specify the paper loaded in the MPF. Epson AcuLaser CX17 Series Automatically enlarges print documents to fit on the paper. Does not enlarge print documents. Using the Operator Panel Menus and Keypad...
  • Page 293 Envelope #10 (4.1×9.5") Monarch Env. (3.9×7.5") Monarch Env. L (7.5×3.9") DL Env. (110×220mm) DL Env. L (220×110mm) C5 Envelope (162 × 229mm) Custom Size Epson AcuLaser CX17 Series Portrait(Y) 297mm*/11.7inch* 127 - 355mm/5.0-14.0inch Landscape(X) 210mm*/8.3inch* 77 - 215mm/3.0-8.5inch Using the Operator Panel Menus and Keypad User’s Guide...
  • Page 294: Panel Language

    To specify the language to be used on the operator panel. See Also: “Adjusting the Language” on page 152 Epson AcuLaser CX17 Series Does not display a screen. Displays a screen that prompts the user to set Paper Size and Paper Type when the paper is loaded in the MPF.
  • Page 295: Panel Lock Function

    3. Select Secure Settings, and then press the 4. Select Panel Lock, and then press the 5. Select Panel Lock Set, and then press the 6. Select Enable, and then press the Epson AcuLaser CX17 Series button. button. button. button.
  • Page 296: Disabling The Panel Lock

    Service Lock are set to Unlocked and Secure Receive Set is set to Disable. ❏ For the Epson AcuLaser CX17, you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked.
  • Page 297: Limiting Access To Printer Operations

    Limiting Access to Printer Operations Enabling the Copy Lock, FAX Lock, Scan Lock, and Print from USB Lock options limits access to copy, fax, scan, and Print From USB Memory operations. (FAX Lock is available only on the Epson AcuLaser CX17NF/CX17WF.) Taking Copy Lock as an example, the following procedure explains how to enable or disable the option.
  • Page 298: Setting The Time For The Power Saver Mode

    ❏ For the Epson AcuLaser CX17NF/CX17WF, to initialize the wired network settings, refer to “Initialize NVM” on page 257. ❏ For the Epson AcuLaser CX17WF, to initialize the wireless network settings, refer to “Reset Wireless (Epson AcuLaser CX17WF Only)” on page 255.
  • Page 299: Using The Numeric Keypad

    As you perform various tasks, you may need to enter numbers. For example, when you enter the password, you enter four-digit number. For the Epson AcuLaser CX17NF/CX17WF, you may also need to enter names. For example, when you set up your printer, you enter your name or your company name. When you store speed dial or group dial numbers, you need to enter the corresponding names.
  • Page 300: Changing Numbers Or Names

    Changing Numbers or Names If an incorrect number or name is entered, press the C (Clear) button to clear the number or character. Then enter the correct number or character. Epson AcuLaser CX17 Series Using the Operator Panel Menus and Keypad User’s Guide...
  • Page 301: Chapter 10 Troubleshooting

    ❏ Ensure that the recommended print side is face up when you insert the print media. ❏ Keep print media stored in an acceptable environment. ❏ Do not remove the PSI during a print job. ❏ Ensure that all cables that connect to the printer are correctly attached. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 302: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a Fusing Unit or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Epson representative. Important: Do not attempt to clear any jams using tools or instruments.
  • Page 303: Clearing Paper Jams From The Adf (Epson Aculaser Cx17Nf/Cx17Wf Only)

    ADF Cover (Epson AcuLaser CX17NF/CX17WF only) Front Cover Multipurpose feeder (MPF) Priority Sheet Inserter (PSI) Clearing Paper Jams From the ADF (Epson AcuLaser CX17NF/CX17WF Only) When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. Important: ❏...
  • Page 304 Epson AcuLaser CX17 Series User’s Guide 2. Remove the jammed document by carefully pulling it in the direction of the arrow shown in the following illustration. 3. If you find it difficult to pull the document, open the document feeder tray.
  • Page 305 Ensure that you adjust the document guides before printing a Legal-size document. 7. If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document cover. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 306: Clearing Paper Jams From The Front Of The Printer

    Epson AcuLaser CX17 Series User’s Guide 8. Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration. Clearing Paper Jams From the Front of the Printer...
  • Page 307 Epson AcuLaser CX17 Series User’s Guide 1. Pull the PSI out. 2. Remove any paper jammed from the front of the printer. 3. Replace the PSI in the printer. Important: Do not use excessive force on the PSI. Doing so could damage it or the inside of the printer.
  • Page 308: Clearing Paper Jams From The Back Of The Printer

    To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Push the rear cover handle and open the rear cover. 2. Lift up the levers. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 309 Epson AcuLaser CX17 Series User’s Guide 3. Remove any paper jammed from the back of the printer. 4. Lower the levers to their original position. 5. Close the rear cover. Troubleshooting...
  • Page 310: Clearing Paper Jams From The Center Output Tray

    To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Push the rear cover handle and open the rear cover. 2. Lift up the levers. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 311 Epson AcuLaser CX17 Series User’s Guide 3. Remove any paper jammed from the back of the printer. If no paper is found in the paper path, face the front of the printer and check the center output tray. 4. Lift and open the scanner.
  • Page 312 Epson AcuLaser CX17 Series User’s Guide 6. Lower and close the scanner. 7. Lower the levers to their original position. 8. Close the rear cover. Troubleshooting...
  • Page 313: Jam Problems

    MPF. If the print media is damp, use print media that is not damp. Fan the print media. Clear the jam. See Also: “Clearing Paper Jams From the ADF (Epson AcuLaser CX17NF/CX17WF Only)” on page 303 User’s Guide Troubleshooting...
  • Page 314: Basic Printer Problems

    ❏ The electrical outlet is not turned off at any switch or breaker. ❏ Other electrical equipment plugged into the outlet is working. ❏ For the Epson AcuLaser CX17WF, when connected to the computer with the Wireless connection, the Ethernet cable is not connected between the printer and the network.
  • Page 315: Printing Problems

    Verify that you are using the correct print driver. Ensure that you are using the correct Ethernet or USB cable and that it is securely connected to the printer. (Ethernet connection is available only on the Epson AcuLaser CX17NF/CX17WF.) Verify that the correct print media size is selected.
  • Page 316: Troubleshooting

    Increase the value for Job Time-Out in the System Settings menu, that is on the Printer Maintenance tab in the Printer Setting Utility. For the Epson AcuLaser CX17NF/CX17WF, increase the time-out value in the Protocol Settings menu on EpsonNet Config.
  • Page 317: Print Quality Problems

    Printer Setting Utility can also be performed using the operator panel. See Also: ❏ “Understanding the Printer Menus” on page 250 ❏ “Printer Setting Utility (Windows Only)” on page 36 ❏ “Status Monitor (Windows Only)” on page 37 The Output Is Too Light Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 318 The output is too light. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge.
  • Page 319: Toner Smears Or Print Comes Off/Stain On Back Side

    The output has stain on the back side. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action The print media surface may be uneven. Try changing the Paper Type setting in the print driver.
  • Page 320: Random Spots/Blurred Images

    If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. The Entire Output Is Blank If this trouble happens, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action Ensure that the toner cartridges are installed correctly.
  • Page 321: Streaks Appear On The Output

    Streaks Appear on the Output If this trouble happens, contact the Epson local representative office or an authorised dealer. Pitched Color Dots If this trouble happens, contact the Epson local representative office or an authorised dealer. Vertical Blanks Epson AcuLaser CX17 Series User’s Guide...
  • Page 322: Mottle

    Problem The printed result has vertical blanks. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Mottle Problem The printed result has mottled appearance. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer.
  • Page 323: Fog

    Problem The printed result has ghosting. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action Adjust the transfer bias. 1. Launch the Printer Setting Utility, and click Chart Print on the Diagnosis tab.
  • Page 324: Bead-Carry-Out (Bco)

    Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action When the whole is printed light, contact the Epson local representative office or an authorised dealer. When the printed page is partly light, start Clean Developer. 1. Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab.
  • Page 325: Auger Mark

    Problem The printed result has auger mark. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Wrinkled/Stained Paper Epson AcuLaser CX17 Series Action The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge.
  • Page 326: The Top Margin Is Incorrect

    The output is wrinkled. The output is stained. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. The Top Margin Is Incorrect Problem The top margin is incorrect.
  • Page 327: Color Registration Is Out Of Alignment

    Epson AcuLaser CX17 Series User’s Guide Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Color Registration Is out of Alignment Troubleshooting...
  • Page 328 Color registration is out of alignment. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action Execute auto color registration adjustment.
  • Page 329: Protrudent/Bumpy Paper

    Protrudent/Bumpy Paper Problem Printed surface got protrudent/bumpy. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Copy Problem Problem (Epson AcuLaser CX17NF/CX17WF only) A document loaded in the ADF cannot be copied.
  • Page 330: Copy Quality Problems

    Image is too light or dark. Note: If the problem continues even though you have taken suggested actions described above, contact the Epson local representative office or an authorised dealer. Epson AcuLaser CX17 Series Action There is debris on the ADF glass. When scanning, the paper from the ADF passes over the debris creating lines or streaks.
  • Page 331: Adjusting Color Registration

    The Printer Setting Utility The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 332: Printing The Color Registration Chart

    The Printer Setting Utility The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 333: Entering Values

    Using the Printer Setting Utility, enter the values that you found in the color registration chart to make adjustments. The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Epson AcuLaser CX17 Series User’s Guide...
  • Page 334: Fax Problems (Epson Aculaser Cx17Nf/Cx17Wf Only)

    ❏ After printing the color registration chart, do not turn off the printer until the printer motor has stopped running. ❏ If 0 is not next to the straightest lines, determine the values and adjust the printer again. Fax Problems (Epson AcuLaser CX17NF/CX17WF Only) Problem The printer is not working, there is no display and the buttons are not working.
  • Page 335 The printer dials a number, but the connection with another fax machine fails. Documents are not stored in the memory. Epson AcuLaser CX17 Series Action Check that the phone line is connected properly. See Also: “Connecting the Telephone Line” on page 214 Check that the phone socket in the wall is working by plugging in another phone.
  • Page 336 The printer will not send or receive faxes. An error often occurs during a fax transmission or reception. Epson AcuLaser CX17 Series Action You may have chosen the wrong paper settings in the user option setting. Correct the paper settings.
  • Page 337: Scanning Problems

    Action Ensure that you place the document to be scanned face down on the document glass, or face up in the ADF. (ADF is available only on the Epson AcuLaser CX17NF/ CX17WF.) There may not be enough available memory to hold the document you want to scan.
  • Page 338 “Cleaning the Scanner” on page 355 Ensure that the document is loaded straight in the ADF or on the document glass. (ADF is available only on the Epson AcuLaser CX17NF/CX17WF.) If the document uses thick media, try scanning it from the document glass.
  • Page 339: Scan Driver/Printer Utility Problems

    Express Scan Manager. Failed to scan your document on the printer via the Express Scan Manager. Epson AcuLaser CX17 Series Action Install the Desktop Experience feature on the computer. To install Desktop Experience: 1. Click Start, point to Administrative Tools, and then click Server Manager.
  • Page 340: Other Problems

    When an error message is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured. Epson AcuLaser CX17 Series Action Ensure that there is sufficient space in your hard disk.
  • Page 341 “Replacing Toner Cartridges” on page 363 009-952 009-953 010-397 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. 016-315 See Also: “Contacting Epson Support” on page 377...
  • Page 342 Check if the interface cable is securely connected or your computer does not have any problem. 018-338 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. See Also: “Contacting Epson Support”...
  • Page 343 ❏ If file or folder that has the same name as the one you specified already exists. ❏ If the SMB server encounters any write-protection or disk problem. Epson AcuLaser CX17 Series button to clear the message. Troubleshooting User’s Guide...
  • Page 344 Press the button to clear the message. Check if the FTP server encounters any write-protection or disk problem. 031-589 Press the button to clear the message. Check if the storage location has free space. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 345 Contact your server administrator to check if the scanned file has wrong setting while being stored to FTP server. If this does not solve the problem, contact the Epson local representative office or an authorised dealer.
  • Page 346 When retrying sending the fax, lower Modem Speed. 034-717 Press the button to clear the message. If the error continues to appear after the retry for the specified number of times, it will be cancelled. Retry sending the fax. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 347 Lower Modem Speed. 034-755 034-756 034-757 034-758 Press the button to clear the message. Check if the phone line is connected properly. Or, lower Modem Speed. See Also: “Connecting the Telephone Line” on page 214 Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 348 034-768 Press the button to clear the message. Lower Modem Speed. 041-340 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. 042-358 See Also: “Contacting Epson Support” on page 377...
  • Page 349 See Also: “Cleaning the Color Toner Density (CTD) Sensor” on page 361 092-651 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. 092-661 See Also: “Contacting Epson Support”...
  • Page 350 Replace the specified toner cartridge with the supported one. See Also: 093-960 “Replacing Toner Cartridges” on page 363 093-961 093-962 093-970 Re-install the specified toner cartridge. See Also: 093-971 “Installing a Toner Cartridge” on page 366 093-972 093-973 Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 351 Error Code What You Can Do 116-210 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. 116-314 See Also: “Contacting Epson Support” on page 377...
  • Page 352: Contacting Service

    Error Code What You Can Do 117-349 Turn off the printer, and then on. If this does not solve the problem, contact the Epson local representative office or an authorised dealer. 117-350 See Also: “Contacting Epson Support” on page 377...
  • Page 353: Lcd Panel Messages

    To disable the Non-Genuine Mode, select Off for Non-Genuine Mode on the operator panel or deselect the check box next to On on the Non-Genuine Mode page on the Printer Maintenance tab in the Printer Setting Utility. Epson AcuLaser CX17 Series User’s Guide Troubleshooting...
  • Page 354: The Operator Panel

    The Printer Setting Utility The following procedure uses Windows XP as an example. 1. Click start — All Programs — EPSON — your printer — Printer Setting Utility. Note: The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 355: Chapter 11 Maintenance

    Keep the scanner clean to ensure the best possible copies. Clean the scanner at the start of each day and during the day, as needed. 1. Slightly dampen a soft lint-free cloth or paper towel with water. 2. Open the document cover. Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 356 3. For the Epson AcuLaser CX17NF/CX17WF, wipe the surface of the document glass and ADF glass until they are clean and dry. For the Epson AcuLaser CX17, wipe the surface of the document glass until it is clean and dry. Film...
  • Page 357: Cleaning The Adf Feed Roller (Epson Aculaser Cx17Nf/Cx17W Only)

    Epson AcuLaser CX17 Series User’s Guide 5. Close the document cover. Cleaning the ADF Feed Roller (Epson AcuLaser CX17NF/CX17W Only) Keep the ADF feed roller clean to ensure the best possible copies. Clean the ADF feed roller at regular intervals.
  • Page 358: Cleaning Inside The Printer

    ADF feed roller until it is clean and dry. Cleaning Inside the Printer 1. Turn off the printer. 2. Open the toner access cover. Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 359 3. Pinch the toner cartridge firmly as shown in the illustration. 4. Pull the toner cartridge out. Important: Always pull the toner cartridge out slowly so you do not spill any toner. 5. Pull the other three toner cartridges out as well. Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 360 Epson AcuLaser CX17 Series User’s Guide 6. Pull the print head cleaning rod out. 7. Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out.
  • Page 361: Cleaning The Color Toner Density (Ctd) Sensor

    Epson AcuLaser CX17 Series User’s Guide 10. Replace the black toner cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the toner cartridge clicks. 11. Replace the other three toner cartridges as well.
  • Page 362 Epson AcuLaser CX17 Series User’s Guide 2. Push the rear cover handle and open the rear cover. 3. Clean the CTD sensor inside the printer with a clean dry cotton swab. 4. Close the rear cover. Maintenance...
  • Page 363: Replacing Toner Cartridges

    Replacing Toner Cartridges Epson toner cartridges are available only through Epson. It is recommended that you use Epson toner cartridges for your printer. Epson does not provide warranty coverage for problems caused by using consumables not supplied by Epson. Warning: ❏...
  • Page 364: Removing The Toner Cartridges

    Replace Black Cartridge This warning appears only when Epson toner cartridges are used (Non-Genuine Mode is set to Off.) Important: ❏ When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner cartridge to catch any toner that may spill.
  • Page 365 Epson AcuLaser CX17 Series User’s Guide 2. Open the toner access cover. 3. Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed. 4. Pinch the toner cartridge firmly as shown in the illustration.
  • Page 366: Installing A Toner Cartridge

    Note: ❏ Ensure that the color of the new toner cartridge matches that on the handle before replacing it. ❏ Handle the toner cartridge carefully to avoid spilling of the toner. Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 367 4. Close the toner access cover. 5. Pack the removed toner cartridge in the box in which the installed toner cartridge was packed Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 368: Ordering Supplies

    The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the box. Consumables Important: Use of consumables not recommended by Epson can impair machine quality and performance. Use only consumables recommended by Epson. Product Name TONER CARTRIDGE(BLACK)
  • Page 369: Storing Consumables

    ❏ An environment where corrosive gases are present. ❏ An environment with salty air. Managing the Printer Checking or Managing the Printer with EpsonNet Config (Epson AcuLaser CX17NF/CX17W Only) When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.
  • Page 370: Only)

    If the Status Monitor icon is not displayed on the taskbar, open Status Monitor from the start menu. The following procedure uses Microsoft 1. Click start — All Programs — EPSON — your printer — Activate Status Monitor. The Printer Selection window appears.
  • Page 371 Machine’s E-mail Address SMTP Server Address SMTP Server Port Number E-Mail Send Authentication Login Name Password Re-enter Password SMTP Server Connection Status POP3 Server Address POP3 Server Port Number Login Name Password Re-enter Password Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 372: Conserving Supplies

    See Also: “Billing Meters” on page 251 Use the following procedure to check a meter: Epson AcuLaser CX17 Series Function This check box allows the users to select a print mode that uses less toner. When this feature is used, the image quality will be lower than when it is not used.
  • Page 373: Moving The Printer

    1. Turn off the printer. 2. For the Epson AcuLaser CX17NF/CX17W, disconnect the power cord, interface cable, and any other cables. For the Epson AcuLaser CX17, disconnect the power cord and USB cable, and go to step 4. Epson AcuLaser CX17 Series button.
  • Page 374 4. Remove any paper in the center output tray if there is. Close the output tray extension if it is extended. 5. Remove any paper in the priority sheet inserter (PSI) or multipurpose feeder (MPF). Keep the paper wrapped and away from humidity and dirt. Epson AcuLaser CX17 Series User’s Guide Maintenance...
  • Page 375 Epson AcuLaser CX17 Series User’s Guide 6. Push the PSI in. 7. Slide the slide bar backward until it stops. 8. Close the front cover. Maintenance...
  • Page 376 Epson AcuLaser CX17 Series User’s Guide 9. Lift the printer and move it gently. 10. Adjust the color registration before using your printer. See Also: “Adjusting Color Registration” on page 331 Maintenance...
  • Page 377: Appendix A Where To Get Help

    If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)
  • Page 378 World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏...
  • Page 379: Help For Users In Singapore

    08-7344771 08-7344802 Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
  • Page 380: Help For Users In Vietnam

    Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam...
  • Page 381 Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Epson AcuLaser CX17 Series User’s Guide Where To Get Help...
  • Page 382: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 383: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...
  • Page 384: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 385 Epson AcuLaser CX17 Series User’s Guide ❏ Enquiries on repair service and warranty Where To Get Help...
  • Page 386 Back button...31 Basic Printer Problems...314 Billing Meters...251 Total Printed Pages...372 Black-and-white Selecting for scanning...210 Bond...272, 273 Epson AcuLaser CX17 Series BTR Refresh...275 C (Clear) button...31 Canceling a job...138 Canceling print job From computer...139 From operator panel...138 Center Output Tray...26, 27 , 303 Clean Developer...274...
  • Page 387 EpsonNet Config...35 Help for...370 Managing printer...369 Starting...369 Error and Warning Messages...353 Error History...251 Error LED...31 Epson AcuLaser CX17 Series Ethernet Port...28, 42 Express Scan Manager...40 Extel Hook Thresh...246, 264 F/W Version...271 Fault Time-Out...268 Limiting access to...297 Fax Activity...246, 251 , 265 Fax Broadcast...246, 266...
  • Page 388 Manual Duplex Printing...132 Margin Left/Right...174, 285 , 289 Margin Middle...175, 285 , 289 Margin Top/Bottom...173, 284 , 288 Max E-Mail Size...290 Memory...17 Messages Epson AcuLaser CX17 Series Status Monitor...353 Meters Total Page Counts...372 mm / inch...270 Modem Speed...246, 265 Mottle...322 Moving Printer...373...
  • Page 389 Printer status StatusMessenger...370 Printing...137 Custom Paper...145 Custom Paper: With Mac OS X driver...147 Custom Paper: With Windows print driver...146 Epson AcuLaser CX17 Series Printing Basics...113 Printing from computer...138 Printing Problems...315 Printing Resolution...17 Printing with WSD...153 Priority Sheet Inserter (PSI)...26, 27 , 303 Problems contacting Epson...377...
  • Page 390 Status Monitor...37 Status Monitor Alerts...353 StatusMessenger...257 Checking printer status...370 Configuring...371 Stop button...31 Storing consumables...369 System button/LED...30 System Settings...250 Epson AcuLaser CX17 Series TCP/IP...256 TEL Mode...245 TEL/FAX Mode...245 TIFF File Format...289 Toner Access Cover...26, 27 Toner Cartridges Conserving...372 When to order...368 Toner Refresh...274...

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