Johnson Controls TEC3000 Series Quick Start Manual page 23

Table 9: Troubleshooting details
Symptom
The touchscreen is unresponsive.
You do not tap the touchscreen,
but the display acts as if it is
tapped, which causes the display
to blink or toggle between
screens.
You need to tap the display at
an offset from a touch point to
activate the display.
Note: For common MS/TP troubleshooting
information, refer to the MS/TP Communications Bus
Technical Bulletin (LIT-12011034).
TEC3000 Series Proportional Fan Coil Thermostats technical specifications
Table 10: TEC3000 Series Networked and Wireless Proportional Fan Coil and Individual Zone Thermostat
Controllers with Dehumidification Capability
Specification
Power requirements
USB port power rating
Analog output rating
Fan relay output rating
Auxiliary output rating/triac output
Binary inputs
Analog inputs
Temperature sensor type
Wire size
MS/TP network guidelines
Wireless band (for wireless models)
Transmission TEC30xx-1x-000
power (for compatible with
wireless models) ZFR182x Pro Series
TEC31xx-1x-000
compatible with
ZFR183x Pro Series
Transmission TEC30xx-1x-000
range (for wireless compatible with
models) ZFR182x Pro Series
TEC31xx-1x-000
compatible with
ZFR183x Pro Series
Temperature Backlit display
range
Heating control
Cooling control
Accuracy Temperature
Humidity
Minimum deadband
Occupancy sensor motion detection
(occupancy sensing models)
Probable causes
You tap the display or touch the
controller within 5 mm of the
display when power is applied to
the controller.
Description
19 VAC to 30 VAC, 50/60 Hz, 4 VA at 24 VAC nominal, Class 2 or safety extra-low voltage (SELV)
120 mA to 250 mA current draw supported
0 VDC to 10 VDC into 2k ohm resistance (minimum)
19 VAC to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush
19 VAC to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush
Dry contact across terminal COM to terminals BI1, BI2, or COS
Nickel, platinum, A99B, 2.25k ohm NTC, 10k ohm NTC, 10k ohm NTC Type 3 across terminal
COM to terminals R SEN or COS
Local digital sensor
18 AWG (1.0 mm diameter) maximum, 22 AWG (0.6 mm diameter) recommended
For wired models: Up to 100 devices maximum for each Metasys Supervisory Engine; 4,000 ft
(1,219 m) maximum cable length. Refer to the MS/TP Technical Bulletin for the Metasys, FX, or
Verasys system installed.
®
For wireless models: Up to 100 devices maximum for each Metasys Supervisory Engine
Direct-sequence spread-spectrum 2.4 GHz ISM bands
10 mW maximum
100 mW maximum
50 ft (15.2 m) recommended indoor
250 ft (76.2 m) line of sight, maximum
250 ft (76.2 m) recommended indoor
1000 ft (304.8 m) line of sight, maximum
-40.0°F/-40.0°C to 122.0°F/50.0°C in 0.5° increments
40.0°F/4.5°C to 90.0°F/32.0°C
54.0°F/12.0°C to 100.0°F/38.0°C
±0.9F°/±0.5C° at 70.0°F/21.0°C typical calibrated
±5% RH from 20% to 80% RH at 50°F to 90°F (10°C to 32°C)
2F°/1C° between heating and cooling
Minimum of 94 angular degrees up to a distance of 15 ft (4.6 m); based on a clear line of sight
TEC3000 Series Proportional Fan Coil Thermostats Quick Start Guide
Solutions
Reboot the controller. Do not interact with the
controller until the home screen displays.
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