Introduction - Nortel 2050 Installation Manual

Chapter 2

Introduction

The IP Software Phone 2050 is a Voice over IP application that enables users to communicate over
the LAN and WAN from their computers. This product combines the classic telephony services of
Nortel IP communications servers with computer-resident directory capabilities.
The IP Software Phone 2050 presents the following benefits:
• offers the rich set of telephony services of Nortel IP communications servers such as Meridian
1, CSE 1000, Business Communications Manager, Centrex, and SL-100.
• offers the "universality" of a Windows-based application
• encapsulates the operation of the IP 2004, providing all IP 2004 functionality in a familiar
interface wrapper. As per the IP 2004, the IP Software Phone 2050 provides:
— Quality of Service (QoS) and authentication
— automatic detection of call server location using DHCP
— features and services are provided by the network (such as call features, calling line
identification, and voice mail)
• reduces the set of wires required to the desktop by eliminating the need for separate computer
and telephone wires
• presents an intuitive, flexible interface including:
— slide-out trays that provide access to frequently used features and services
— retracted trays that provide a smaller interface with full operational capabilities for a single
line
— viewable line status
— ten item lists for quick dial and call log access from both the main and system tray
interface
— customizable interface and directories
— multilingual interface
— programmable macro functions for programming lengthy dialing patterns
— hotkeys that map the computer keyboard to application buttons
• can be operated from the Windows system tray, allowing the user to take and place calls
without interrupting other work
• includes a directory application that provides "one-click" direct dialing, access to a variety of
directory types, quick dial lists, and incoming and outgoing call logs
• interfaces with TAPI applications such as Outlook and ACT!
• provides immediate answers to user questions through online help
• provides USB Audio Kit that has a controlled high quality audio environment. This adapter
provides:
— provides predictable, absolute audio levels
— uses standard Windows drivers
IP Software Phone 2050 Installation Guide
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