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OTHER USEFUL INFORMATION
FREQUENTLY ASKED QUESTIONS
Q. Which services or calling features follow me when I travel?
A. All digital cellular calling services, including Voice Mail, Paging and
related features follow you no matter where you use your phone on the
Nextel National Network. Nextel Direct Connect can be used only in your
local market.
Q. What number is dialed to reach me when I'm traveling on the Nextel
National Network?
A. Every Nextel subscriber gets a regular 10-digit Personal Telephone
Number — a 3-digit area code, plus a 7-digit local number. This number is
used just like any phone number. And it doesn't matter where you're
traveling... you'll get the call. However, if you are traveling long distance
and someone calls you from your home market using only your 7-digit
number, you will be charged long distance for the call.
Q. How are calls on the Nextel National Network priced?
A. Local calls are priced according to your home market rates, no matter
where you are on the Nextel National Network. For long distance calls, you
are charged a flat rate per minute, no matter where you call in the U.S.
There are no roaming charges associated with any digital calls made while
traveling, and there are no incremental access fees to pay for use of the
network.
Q. If I live in Chicago, travel to Denver and make a local call there, how
will that call be priced?
A. Local is always local with Nextel! You will be charged local rates,
because a local call placed in Denver is a local call, regardless of where
your home market is located.
Q. What do I do if I have additional questions or my phone breaks?
A. Call Nextel Customer Care at 1-800-639-6111 or dial 611 on your Nextel
phone.
NEXTEL CUSTOMER CARE
Relax! Nextel Customer Care is here to help.
There are lots of features packed into your Nextel service... and into your
i1000. But don't worry. If, after reading this guide, you still have questions
about coverage, billing, Nextel Direct Connect or any other service or
feature, call us.
i1000
USER GUIDE
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