Royal RHBH-153 Directions For Use Manual page 49

PROBLEM CAUSE
The control The stove is without
display power
won't turn on
The safety fuses in the electrical socket are
blown
Faulty control display
Faulty flat cable
Faulty circuit board
Pellets are Tank empty
not reaching
Fire door open or pellet door
the combustion
open
chamber
Clogged stove
Auger blocked by a foreign object (such as
nails)
Broken auger gearmotor
Check that there are no "ACTIVE ALARMS"
on the display
The flame Tank empty
turns off and
Auger blocked by a foreign object (such as
the stove
nails)
stops
Expired pellets
Pellet load value too low "PHASE 1"
Check that there are no "ACTIVE ALARMS"
on the display
The flames Insufficient
are weak and combustion air
orange,
the pellets
don't burn
Blocked exhaust
properly
and the glass
turns
black
Clogged stove
Broken flue gas extractor
The exchanger Defective flue gas temperature probe.
fan continues
Faulty electronic circuit board
to turn even if
the stove has
cooled
Ash around Faulty or broken
the stove door gaskets
Flue gas ducts not sealed
The stove is at Ambient
maximum temperature reached
power but
doesn't heat
Stove at full Flue gas outlet limit temperature reached
power and the
display shows
"Over tempera-
ture flue gases"
The stove's Low flue gas temperature
flue gas duc-
ting creates
condensate
SOLUTION
Check that the plug is connected to the mains.
Replace the safety fuses in the electrical socket (3.15A-250V).
Replace the control display.
Replace the flat cable.
Replace the circuit board.
Fill the tank.
Close the fire door and pellet door and check that there are no
pellet granules along the gasket.
Clean the flue gas chamber.
Clean auger.
Replace the gearmotor.
Service the stove.
Fill the tank.
Clean auger.
Try other types of pellets.
Adjust the pellet load.
Service the stove.
Check the following items: any obstructions to the combustion
air inlet from the back or under the stove; blocked holes in the
burn pot grille and/or too much ash in the burn pot housing,
Have the extractor blades and impeller cleaned.
The flue is partially or totally blocked. Call
a flue expert, who will examine the stove
exhaust all the way up to the chimney stack. Have it immediately
cleaned.
Clean the inside of the stove.
The pellets can also burn thanks to the vacuum in the flue,
without the aid of the extractor. Have the flue gas extractor
immediately replaced. It may be harmful to human health to
operate the stove without the flue gas extractor.
Replace the flue gas probe.
Replace the circuit board.
Replace the gaskets.
Consult a flue specialist, who will immediately
seal the connectors with silicone for high temperatures and/or
replace the pipes themselves with new ones that satisfy current
regulations. Non-hermetic flue gas ducting may be harmful to
human health.
The stove runs at minimum.
Raise the desired ambient temperature.
The stove runs at minimum.
The problem must be checked by a technician.
Check that the flue is not clogged.
Increase the reduced stove power (pellet feeding and fan rotati-
on).
Install condensate collection trays.
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