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On-line Warranty Registration
To register your Multi-Tech product on-line, click on the following link:
http://www.multitech.com/support/register.htm
Service
If you are outside the USA, your local distributor of Multi-Tech products
usually offers the quickest and most economical repair option. If necessary,
you may send your modem to our Mounds View factory in the USA. A
modem that is shipped to us from outside the USA must have a Returned
Materials Authorization (RMA) and shipping instructions. To return a
modem for repair from inside the USA, no RMA is required; simply send it
to us freight prepaid. Include a description of the problem, a return shipping
address, and a check or purchase order for out-of-warranty repairs.
Please send modems that require repairs to the following address:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repair
If you are shipping from outside the USA, please contact our Repair
Department for an RMA prior to your shipment. You can contact us by
telephone at +(612) 785-3500 or by fax at +(612) 785-9874.
Tech Support
Multi-Tech Systems has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product. If you
have any questions about the operation of this unit, please call (800) 972-
2439 (USA and Canada) or (612) 785-3500 (international and local).
Please have modem information available.
Appendix C - Service, Warranty and Tech Support
77
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