Activity Screen - Samsung OfficeServ 7100 Technical Manual

OfficeServ 7100
TECHNICAL MANUAL

ACTIVITY SCREEN:

Field Name
From ~ To
Total
Answered
No answer
Busy
Blocked
Rejected
Redirected
Hold count
Abandoned
No response
Left message
Operator
Page
Other option
Description
Start and end dates for the activity report
The number of calls processed by this extension over the activity
report period
The number of calls this extension block made that were
answered
The number of calls this extension block made that were not
answered
The number of calls this extension block made that resulted in a
busy signal
The number of calls this extension block made that were blocked
by the subscriber
The number of calls this extension block made that were rejected
by the subscriber
The number of calls this extension block made that were
redirected to another destination by the subscriber
The number of callers to this extension block that chose to hold
for the subscriber
The number of callers to this extension block that disconnected
without taking any action
The number of callers to this extension block that did not make
any menu selections
The number of callers to this extension block that left a voicemail
message
The number of callers to this extension block that requested an
operator
The number of callers to this extension block that chose to page
the subscriber
The number of callers to this extension block that accessed other
options
7.3.59
PROGRAMMING
PART 7 APRIL 2007