"Upper Guide Open" Is Detected; "Paper-Out" Is Not Detected; 10 "Mark Position" Is Not Detected - IBM NetVista Kiosk DBCS Hardware Service Manual

10. A marked position is not detected.
16
Symptom:
A platen open state is not detected by the sensor and the printer unit
is not Offline.
Possible cause Checkpoint and
method
An open platen Check the
switch continuity of the
platen switch with
a tester.
Defective board —
frame unit
8. The upper guide open state is not detected.
Symptom:
The upper guide is open but the printer unit is not Offline.
Possible cause Checkpoint and
method
A defective upper Check the
guide switch continuity of the
upper guide with
a tester.
A defective frame —
unit
9. An out-of-paper state is not detected.
Symptom:
The printer unit does not show Offline even in the out-of-paper state.
Possible cause Checkpoint and
method
Poor paper Visually check the
detector connector
connector contact
Defective paper Measure the
detector voltage of the
connection points.
Poor optional Visually check the
sensor connector connector.
contact
Defective optional Measure the
sensor voltage of the
connection points.
Defective board —
frame unit
Evaluation Corrective action
criteria and
standard
Platen open: Replace the printer unit.
Open
—
Evaluation Corrective action
criteria and
standard
Upper guide
open: Open
Replace the printer unit.
—
Evaluation Corrective action
criteria and
standard
— Reinsert the connector correctly.
Paper: Replace the printer unit.
4.0±1.0V
No paper:
0.2±0.2V
— Reinsert the connector correctly.
Paper:
4.0±1.0V
No paper:
Replace the printer unit.
0.2±0.2V
—