Updated October, 2008
About this guide
Who should read this guide
Related publications
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System software, touch drivers, and diagnostics
© Copyright IBM Corp. 2005, 2008
This guide provides information on installing and servicing the IBM SurePOS 500
Model 514 and is organized as follows:
v Chapter 1, "Introducing the SurePOS 500 Model 514," on page 1 provides an
overview of the Model 514.
v Chapter 2, "Installing the IBM SurePOS 500 Model 514," on page 5 provides an
overview for installing the Model 514.
v Chapter 3, "Mounting the SurePOS 500 Model 514," on page 17 describes the
various mounting options.
v Chapter 4, "Troubleshooting common problems," on page 49 provides scenarios
and solutions for a trouble-free system.
v Chapter 5, "Removing and replacing FRUs," on page 53 describes the steps
involved in removing and replacing the field-replacement parts.
v Appendix A, "Field-replaceable units," on page 87 contains detailed lists of all
parts available for replacement.
v Appendix B, "System specifications and planning information," on page 103
provides the dimensions and weights of the system unit and available
peripherals.
Personnel responsible for installing, maintaining, and using the IBM Model 514
should read this guide. Some chapters provide information that is intended for
trained, technical personnel.
The following IBM publications, drivers, and service diskette information are
available from the IBM Retail Store Solutions Web site at: www.ibm.com/solutions/
retail/store/. From this page, click Support.
v IBM SurePOS 500 Model 514 Operating System Installation Guide, GA27-4362
v IBM Point of Sale Options and I/O Devices Service Guide, GC30-9737
v IBM Safety Information, GA27-4004
You can obtain the drivers and diagnostic software for your Model 514 from the IBM
Retail Store Solutions Web site:www.ibm.com/solutions/retail/store/ (from this page,
click Support).
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