Troubleshooting; Pre-Check; User Request; Paper Error - Canon iR C1020 Series Service Manual

17.2 Troubleshooting

17.2.1 Pre-Check

Firstly, check that the paper is used within the specifications (type, weight, size, direction, pickup position).
If it is not within the specifications, tell users the correct usage.

17.2.2 User Request

1 I want to use this as a monochrome printer.
2 I need faster output in color/monochrome mixed mode.

17.2.3 Paper Error

1 Corner bend, dirt and paper stack in monochrome

17.2.4 Image error

Flawless image
F-17-2
T-17-2
Measure Execute [Monochrome printer mode].
<Special management mode>
Main menu > Additional function > 3 > 6 > 9 > * > 14660
<Service mode>
COPIER > FUNCTION > SPLMAN > SPL14660
Note None
Measure Execute [Monochrome mode engage mode].
<Special management mode>
Main menu > Additional function > 3 > 6 > 9 > * > 53649
<Service mode>
COPIER > FUNCTION > SPLMAN > SPL53649
Note When setting [Monochrome mode engage mode], it affects the life of color
toner cartridges even though printing in monochrome.
T-17-3
Supplement In [Pickup] page, if setting [Paper Type] to [Plain Paper] and printing
monochrome, the corner of paper may bent, dirt may appear or paper may
be stack depending on the paper type.
Measure Execute [Monochrome mode engage mode].
<Special management mode>
Main menu > Additional function > 3 > 6 > 9 > * > 53649
<Service mode>
COPIER > FUNCTION > SPLMAN > SPL53649
Note When setting [Monochrome mode engage mode], it affects the life of color
toner cartridges even though printing in monochrome.
Chapter 17
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0020-5010
0020-5012
0020-5001
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