Fluke OptiView III Series Getting Started Manual page 31

LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under
normal use and service. The warranty period is one year and begins on the date of purchase. Parts,
accessories, product repairs and services are warranted for 90 days. This warranty extends only to the original
buyer or end-user customer of a Fluke Networks authorized reseller, and does not apply to disposable
batteries, cable connector tabs, cable insulation-displacement connectors, or to any product which, in Fluke
Networks' opinion, has been misused, altered, neglected, contaminated, or damaged by accident or
abnormal conditions of operation or handling. Fluke Networks warrants that software will operate
substantially in accordance with its functional specifications for 90 days and that it has been properly
recorded on non-defective media. Fluke Networks does not warrant that software will be error free or
operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks.
Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet
or Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted for repair
in another country.
Fluke Networks' warranty obligation is limited, at Fluke Networks' option, to refund of the purchase price,
free of charge repair, or replacement of a defective product which is returned to a Fluke Networks
authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return
authorization information, then send the product to that service center, with a description of the difficulty,
postage and insurance prepaid (FOB Destination). Fluke Networks assumes no risk for damage in transit.
Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB Destination).
If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident
or abnormal condition of operation or handling, or normal wear and tear of mechanical components, Fluke
Networks will provide an estimate of repair costs and obtain authorization before commencing the work.
Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be
billed for the repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING
FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or
limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not
apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other
decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any
other provision.
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Fluke Networks, Inc.
P.O. Box 9090
Everett, WA 98206-9090
U.S.A.
Fluke Europe B.V.
P.O. Box 1186
5602 BD Eindhoven
The Netherlands