Fluke OptiView II Series Getting Started Manual
Fluke OptiView II Series Getting Started Manual

Fluke OptiView II Series Getting Started Manual

Integrated network analyzer
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PN 2131534
April 2004
© 2004 Fluke Corporation. All rights reserved. Printed in USA.
All product names are trademarks of their respective companies.
OptiView
Series II
Integrated Network Analyzer
Getting Started Guide
TM

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Summary of Contents for Fluke OptiView II Series

  • Page 1 OptiView Series II Integrated Network Analyzer Getting Started Guide PN 2131534 April 2004 © 2004 Fluke Corporation. All rights reserved. Printed in USA. All product names are trademarks of their respective companies.
  • Page 2 Fluke Networks authorized resellers shall extend this warranty on new and unused products to end- user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price.
  • Page 3 Cryptix General License Note This Cryptix General License only applies to the data encryption software used by the OptiView remote user interface. Copyright © 1995-2004 The Cryptix Foundation Limited. All rights reserved. Cryptix is a trademark of The Cryptix Foundation Limited. Copyright ©...
  • Page 5: Table Of Contents

    Before You Start ....................1 Safety Information..................1 Cleaning the Analyzer................2 Has This Instrument Been Damaged in Shipping? ........2 Contacting Fluke Networks Sales, Service, and Support Centers..... 3 OptiView Series II Integrated Network Analyzer Support ....3 Updating Your Analyzer ................3 The Analyzer and Accessories.................
  • Page 6 OptiView Series II Getting Started Guide Generating Network Traffic..............28 Testing Network Cables................28 Setting Up a Printer .................. 30 Changing the GBIC Module (Pro Gigabit version only) ......30 Windows Network Configuration............. 31 Using the OptiView Browser and User Interface Software ....32 Refresh analyzer list ................
  • Page 7 Contents (continued) Restoring the OptiView Analyzer Default Configuration and Software ....................47 Specifications....................49 Supported Network Standards..............50 Cable Types ..................50 Cable Length..................50 Characteristic Impedance..............51 Receive Level ..................51 Datalink Signal ..................51 Measuring Terminated Cables .............. 51 Fault Tolerance ..................
  • Page 8 OptiView Series II Getting Started Guide...
  • Page 9: Before You Start

    Before You Start Safety Information The following symbols are used on the product and in this document: NOT FOR CONNECTION TO PUBLIC TELEPHONE SYSTEMS PLEASE READ MANUAL FOR SAFETY COMPLIES WITH EUROPEAN UNION DIRECTIVE SHOCK HAZARD CLASS 1 LASER PRODUCT. DO NOT LOOK INTO LASER RECYCLE LITHIUM ION BATTERIES COMPLIES TO CSA C22.2 No.
  • Page 10: Cleaning The Analyzer

    OptiView Series II Getting Started Guide • Do not operate the product around explosive gas, vapor or dust. • No serviceable parts. • This product contains a Class I laser (OptiView Series II Integrated Network Analyzer Pro and Pro Gigabit models);...
  • Page 11: Contacting Fluke Networks Sales, Service, And Support Centers

    60 days of ownership, access to the entry level online Knowledge Base library of product operation and application information, and Web-based trouble ticketing. We will also be sending you Fluke Networks company and product information updates.
  • Page 12: The Analyzer And Accessories

    OptiView Series II Getting Started Guide The Analyzer and Accessories The analyzer is designed for troubleshooting and monitoring Local Area Networks (LANs). The analyzer tests all seven OSI layers. It tests from the cable to the application layer and everything in between, so problems have nowhere to hide. The analyzer comes in two configurations: OptiView Series II (standard version) - supports 10/100 Ethernet...
  • Page 13: Supplied Items

    FTP Server software, OptiView Help, and Getting Started Guide (Multiple languages in PDF format). Registration Card Fluke Networks can serve you best by registering 688861 online at www.flukenetworks.com. If you cannot register online, please fill out and return the supplied registration card.
  • Page 14 OptiView remote user interface on a PC. OPVS2-EXPT OptiView Expert Adds expert analysis to the Fluke OptiView Integrated 2139187 Analysis Option Protocol Expert application on the analyzer, and to the OptiView Protocol Expert PC application described above.
  • Page 15 Integrated Network Analyzer The Analyzer and Accessories Table 2. Other Available Accessories (cont) Item Description Model/Part Number OptiView Fiber Acts as a microscope to analyze fiber cable ends and OPV-FT600/2114341 Inspector display them on the OptiView Integrated Network Analyzer. OptiView WAN Vision Adds additional WAN Layer 2 and Layer 3 MIB support OPV-WV/2003738...
  • Page 16: Using The Analyzer

    OptiView Series II Getting Started Guide Using the Analyzer Peripheral Support The analyzer provides the following external accessory connectors: PC Card (multi bus PCMCIA) Three USB ports VGA-out DB-15 (see Using the VGA Out Port, later in this manual, for specific information) Registering the OptiView Analyzer...
  • Page 17: Verifying The Basic Analyzer Operation

    Integrated Network Analyzer Using the Analyzer Caution Make sure all user-installed applications are shut down before powering the analyzer off with the On/Off button. User installed applications may interfere with standby. If the analyzer is left in standby for an extended period of time (days), and the analyzer does not come out of standby by pressing the On/Off button, both the internal and external batteries are probably fully discharged.
  • Page 18: Running The Analyzer On Internal And External Batteries

    OptiView Series II Getting Started Guide Figure 3 shows an example of the analyzer Front Page screen when it is not connected to a network (no network cable connected). aww51s.bmp Figure 3. Power-up Completion - Analyzer Front Page - No Cable Connected Running the Analyzer on Internal and External Batteries The analyzer comes with an internal Lithium-Ion battery which is capable of powering the analyzer for approximately 45 minutes.
  • Page 19: Connecting The External Battery

    Integrated Network Analyzer Using the Analyzer Connecting the External Battery Note The external battery can be connected or removed with the analyzer powered on. The external battery is connected to the back of the analyzer as shown in Figure 4. First, slide the external battery tabs into the tab slots on the bottom of the back of the analyzer.
  • Page 20: Charging The Internal And External Batteries

    OptiView Series II Getting Started Guide Charging the Internal and External Batteries The external battery and AC adapter/charger (hereafter referred to as the charger) are shipped with every OptiView analyzer. The charger will charge both the internal and external batteries while operating the analyzer. The internal battery takes approximately 5 hours to fully charge (see note on page 8 about initially charging the batteries).
  • Page 21 Integrated Network Analyzer Using the Analyzer The external battery can take up to 5 hours to fully charge. When it is connected to the analyzer, and the analyzer is on, it will not begin charging until the internal battery is close to fully charged (approximately 80% charged). If the analyzer is off, both the internal and external batteries will charge at the same time.
  • Page 22: Power Management

    OptiView Series II Getting Started Guide ahq31f.eps Figure 6. External Battery Charge Status Button By pressing the Charge Status button, the appropriate number of LEDs turn on and indicate the charge state as shown in Table 4. Power Management Caution The power management settings are optimized to reduce power consumption when the analyzer is battery operated.
  • Page 23: Using The Front Panel Touch Display

    Integrated Network Analyzer Using the Analyzer aww52s.bmp Figure 7. Power Management Window Pressing the analyzer battery/power icon in the Windows taskbar opens the Power Options Properties screen. Press the Power Meter tab to see the current battery charge state. Using the Front Panel Touch Display A stylus or your finger can be used on the touch panel display.
  • Page 24: Using The Virtual Keyboard And Ip Keypad

    OptiView Series II Getting Started Guide WCaution To prevent moisture from entering the analyzer, clean the front panel touch display with a moist cloth only. Do not spray water directly on the front panel touch display. Wipe the case with a damp cloth. Do not use organic solvents, acid, or alkali solutions.
  • Page 25 Integrated Network Analyzer Using the Analyzer The virtual keyboard can be closed by pressing the close button . If you close the virtual keyboard, the icon will no longer be visible in the upper-right corner of the screen. You can start the virtual keyboard through the Windows Start | All Programs menu, and selecting Touch Keyboard | Touch Keyboard.
  • Page 26: Right-Clicking The Mouse

    OptiView Series II Getting Started Guide Right-clicking the Mouse Note The analyzer user interface does not require any right-clicking of the mouse. This is provided as a touch panel convenience for use with other applications. To do an equivalent right-click of the mouse with the touch panel display: On the desktop, in the system tray , select the mouse icon (Event Selector)
  • Page 27: Extending The Stand, Finding The Stylus

    Integrated Network Analyzer Using the Analyzer Stylus PC Card Stylus stores at bottom of stand Pull on the recessed portion of the stand to open aww03feps Figure 11. USB Connectors Extending the Stand, Finding the Stylus Figure 11 shows the stand extended. To open the stand, pull at the recessed portion located at the bottom of the stand.
  • Page 28: Analyzer Network Connections

    OptiView Series II Getting Started Guide Analyzer Network Connections Figure 12 shows the top view of the OptiView Standard, Pro, and Pro Gigabit Analyzers. Note The internal wire map adapter, labeled Wire Mapper, tests patch cables. To test patch cables, connect a cable from the 10/100 BASE- TX connector to the Wire Mapper connector.
  • Page 29: Setting Up The Analyzer To Test Your Network

    Integrated Network Analyzer Using the Analyzer Setting Up the Analyzer to Test Your Network Simply turn on the analyzer and connect a cable from the 10/100 BASE-T connector (or fiber connector if you have purchased the OptiView Pro or Pro Gigabit) to the network.
  • Page 30 OptiView Series II Getting Started Guide The LEDs on the front of the analyzer represent the following conditions: Link - Indicates one of five conditions given below. green solid = link present with fiber or twisted-pair MDI connection (analyzer receives on 3, 6 pair) amber flashing = cable or wire mapper present, but no link present amber solid = link present with MDI-X connection (crossover, analyzer receives on 1, 2 pair)
  • Page 31: Front Page Screen

    Integrated Network Analyzer Using the Analyzer Front Page Screen aww50s.bmp Figure 14. Front Page Screen The Front Page screen is an overview and launching point to monitor and test your network. This screen presents the closest switch (Switch Statistics button), any network problems (Problem Discovery button), all discovered devices (Device Discovery button), and statistics (Protocol Statistics and Local Utilization buttons).
  • Page 32 OptiView Series II Getting Started Guide This discovery percent complete indicator appears in the Front Page screen's Device Discovery and Network Discovery buttons while active discovery is running. When active discovery is completed, the discovery percent complete indicator goes away and passive discovery resumes. Every 90 minutes active discovery will re-run.
  • Page 33 (silent mode) is turned on in the Setup | Ethernet screen. This button generates tabular HTML reports on select screens. The reports are stored by default in C:\Program Files\Fluke Networks\OptiView\Reports. When this button is pressed you are prompted to specify a filename or to use the default name provided.
  • Page 34 OptiView Series II Getting Started Guide If a valid IP address was not found, the analyzer will still be able to analyze traffic for statistics, discovering devices and station names. However, without a valid IP address, the analyzer will not be able to actively discover names. Pressing the OptiView analyzer button takes you to the Setup | TCP/IP Network Configuration screen.
  • Page 35 Integrated Network Analyzer Using the Analyzer The Protocol Statistics button shows protocol mix information. The OptiView Analyzer continuously updates the protocol list based on protocols used on the network segment the analyzer is connected to. Pressing this button takes you to the Statistics | Protocols screen for more detail.
  • Page 36: Generating Network Traffic

    OptiView Series II Getting Started Guide Generating Network Traffic Traffic Generator enables you to create different traffic loads to stress test your network. The type of protocol, size of packet, number of packets per second, and percent utilization are configurable along with the type of traffic, e.g. Broadcast, Multicast, or to a specific Device.
  • Page 37 Integrated Network Analyzer Using the Analyzer MDI-X NIC testing Network monitoring Cable test terminated cable Cable test live network Cable test Cable test Cable test open cable Patch Cable WireView wire map adapter FOS 850/1300 FIBER FIBER OPTIC OPTIC METER SOURCE 1300 1300...
  • Page 38: Setting Up A Printer

    OptiView Series II Getting Started Guide The supplied WireView wire map adapter is used to confirm end-to-end wire connections. Using the wire map adapter, you can see cabling shorts, opens, and mis-wired connections on the Cable Test screen. There is a built-in wire map adapter port on the top of the analyzer for convenient patch cable testing.
  • Page 39: Windows Network Configuration

    Integrated Network Analyzer Using the Analyzer 10BASE-T 100BASE-TX aww14f.eps Figure 17. Installing a GBIC Module Note Though most GBICs are designed to be hot-swappable, i.e. changed with the analyzer power on, it is recommended that the analyzer be powered off or placed in suspend mode prior to changing the GBIC. This will reduce the possibility of damage to the GBIC.
  • Page 40: Using The Optiview Browser Tm And User Interface Software

    OptiView Series II Getting Started Guide aww57s.bmp Figure 18. TCP/IP Properties for the Data Acquisition Board Caution In the Windows Network setup, TCP/IP -> Internet Protocol (TCP/IP) has a preconfigured IP address of 192.168.111.111, subnet mask of 255.255.255.0, and gateway of 192.168.111.110. These settings MUST NOT be changed.
  • Page 41 Integrated Network Analyzer Using the Analyzer In the OptiView Browser window, double-click on an analyzer from this list and the user interface is launched. If an analyzer is password protected, you will be prompted to enter a password. You may also be prompted for an encryption key. In order for analyzers that are not in the same broadcast domain to be displayed in the OptiView Browser list, you must first configure the Remote Control IP...
  • Page 42: Refresh Analyzer List

    OptiView Integrated Network Analyzer. Launch OptiView Reporter for selected analyzer This button launches the Fluke Networks OptiView Reporter software. The OptiView Reporter software is purchased separately. See Table 2 for the part number.
  • Page 43: Installing The Remote User Interface Software

    Integrated Network Analyzer Using the Analyzer Installing the Remote User Interface Software The remote user interface software can be installed on Win98 SE, WinNT 4.0, Win2000, and WinXP operating systems. To install the remote user interface software from CD, insert the OptiView Resource CD into your PC’s CD drive.
  • Page 44: User Interface Events That Will Terminate A Remote Session

    OptiView Series II Getting Started Guide User Interface Events that will Terminate a Remote Session The active TCP/IP session between the user interface software and the analyzer can be severed under the following conditions: • If IP parameters are manually changed on the analyzer and Apply is selected in the Setup | TCP/IP screen •...
  • Page 45: Setting The Analyzer Name

    Integrated Network Analyzer Setting Up the Analyzer Security Setting the Analyzer Name In the Setup | Security screen, the OptiView Analyzer Name field allows you to change the default analyzer name as seen in the Discovery | Devices screen and in the remote user interface OptiView Browser screen.
  • Page 46: Setting Data Encryption

    Note If you forget the password, you will need to contact your authorized service center or Fluke Networks product support for procedures. See page 3 for contact phone numbers. Setting Data Encryption Setting data encryption allows data being sent to and from a remote user interface to be encrypted.
  • Page 47 Integrated Network Analyzer Setting Up the Analyzer Security To set the data encryption, in the Setup | Security screen, press the button. The Remote Control Encryption Settings dialog is displayed as shown below. aww60s.bmp Figure 23. Remote Control Encryption Settings Dialog Warning The encryption can be set from a remote UI, but should only be done on the analyzer to prevent unauthorized...
  • Page 48: Setting The Remote Control Pc Field

    These packets assist the OptiView Console product in keeping its information current. OptiView Console maintains a special list of all Fluke Networks' products that are connected to the network and can even be used to launch a user interface session on any OptiView analyzer.
  • Page 49: Installing Options

    Integrated Network Analyzer Setting Up the Analyzer Security If you have inadvertently changed the default values, select the Default button to restore the default community strings. Deleting the SNMP community strings will prevent the analyzer from using SNMP in an active discovery. Installing Options Analyzer options that are purchased separately, such as the WAN Vision option, require you to enter a unique key code in the Setup | Options screen.
  • Page 50: Using The Built-In Help System

    OptiView Series II Getting Started Guide Using the Built-in Help System Accessing and Navigating the Help System The help system is an integral part of the analyzer. While using the analyzer user interface, help can be accessed by selecting the Help button located on the bottom-right of the user interface screen.
  • Page 51: Changing The Default Help Language

    Integrated Network Analyzer Using the Built-in Help System ahq48s.tif Figure 26. Help Navigation Tabs You can also press the Back and Forward buttons to move to and from previous viewed topics. The Hide button collapses the left pane of the Help screen giving you more room to view Help topics.
  • Page 52: Troubleshooting Your Analyzer

    OptiView Series II Getting Started Guide Troubleshooting Your Analyzer Resetting and Powering the Analyzer Completely Off If you suspect the Windows environment has locked-up, you may have to reset the analyzer. This is done by pressing the Reset button. If you are not sure if the Windows environment or the analyzer (hardware) has locked-up, you may have to completely power-down the analyzer by forcing the power off as described below.
  • Page 53: Before Calling Technical Support

    Integrated Network Analyzer Troubleshooting Your Analyzer Before Calling Technical Support Before calling technical support, you can perform these basic analyzer troubleshooting steps to pinpoint many problems: Do you suspect Windows has locked up? If yes, press the Reset button (see Figure 28). Do you suspect the analyzer has locked up? If yes, completely power-down the analyzer.
  • Page 54: Do The Touch Targets Seem To Be Off

    OptiView Series II Getting Started Guide Do the touch targets seem to be off? Try touching around the target to verify if the touch target calibration is off (this is rare). If you suspect the touch target is off, select Setup | Display, press Touch Screen Controller…, then Calibrate.
  • Page 55: Windows Configuration Precautions

    Integrated Network Analyzer Troubleshooting Your Analyzer If none of the above corrects the problem, press and hold the On/Off button for 7 seconds to shutdown. Press the On/Off button again to power-up the analyzer. Note A Windows Restart (either holding the on/off button for 7 seconds or pressing Start | Shut Down | Shut down) will erase information collected on the data acquisition card.
  • Page 56 Attach an external keyboard. 2. Power-up or restart the analyzer. Keep pressing the F9 key during the boot-up sequence. At the point when the black screen with the Fluke Networks logo is briefly displayed, the F9 key needs to be pressed.
  • Page 57: Specifications

    Integrated Network Analyzer Specifications Specifications Table 5. General Specifications Weight without external battery 2.1 kilograms (4.6 lbs) Weight with external battery 2.8 kilograms (6.2 lbs) Dimensions 26.0 x 23.4 x 6.4 centimeters (10.3 x 9.2 x 2.5 inches) LCD touch screen display 800 x 600 pixels, active color panel, CCFT backlight and bezel, touch pad LED indicators...
  • Page 58: Supported Network Standards

    OptiView Series II Getting Started Guide Supported Network Standards Table 6. Supported Network Standards LAN Interfaces Standard SNMP MIBs Used IEEE 10BASE-T RFCs: 1213, 1231, 1239, 1285, 1315, 1493, 1512, 1513, 1643, 1757, 2021, 2108, 2115, 2127, 2495, 2496, 2515, 2558 IEEE 100BASE-TX IEEE 100BASE-F...
  • Page 59: Characteristic Impedance

    Number SFF-8053, Gigabit Interface Converter, Rev. 5.4: LX (1300nm), SX (850nm). WireView Compatibility Detects combinations of shorts, opens, and connector miswires. Compatible with wire mapper/office locators (officially called WireView , also called wire map adapter and office locator) labeled for Fluke Networks OptiView analyzer.
  • Page 60: Environmental Requirements

    OptiView Series II Getting Started Guide Environmental Requirements Operating Temperature 10°C to 30°C (50°F to 86°F) with up to 95% Relative Humidity 10°C to 40°C (50°F to 104°F) with up to 75% Relative Humidity Note: Battery will not charge below 12°C (53.6°F) Non-Operating Temperature -40°C to +71°C (-40°F to +159.8°F) Altitude...

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