NETGEAR WAX630E User Manual page 8

Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E
Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................235
Capture WiFi and Ethernet packets...............................................236
Quick tips for WiFi troubleshooting...............................................239
Troubleshoot with the LEDs............................................................240
Power/Cloud LED remains off....................................................241
Power/Cloud LED remains solid amber...................................241
Power/Cloud LED is blinking amber slowly, continuously.....242
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................242
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................243
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................244
2.4 GHz, 5 GHZ, or 6 GHZ WLAN LED is off.............................245
The extender access point and root access point cannot
connect..............................................................................................245
Troubleshoot WiFi connectivity for a WiFi client device.............247
Troubleshoot Internet browsing.....................................................248
You cannot log in to the access point over a LAN connection....248
Changes are not saved....................................................................249
You enter the wrong password and can no longer log in to the
access point.......................................................................................249
Troubleshoot your network using the ping utility........................250
Test the LAN path to your access point....................................251
Test the path from your computer to a remote device...........251
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................254
Technical specifications...................................................................259
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................262
Mount the access point on a wall...................................................263
Mount the access point to a T-bar..................................................264
Unmount the access point...............................................................268
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