Panasonic AW-HE145WP Operating Instructions Manual page 143

Troubleshooting (continued)
Symptom
Status display lamp does not light
The authentication screen appears
repeatedly
Screens displays take a while to
appear
• Is the [Status Lamp] setting set to [Disable]?
→ If [Status Lamp] is set to [Disable], the status display lamp does not light when this
unit is working properly. Change the setting to [Enable].
• Has the user name or password been changed?
→ If you change the user name and password of the user currently logged in from a
separate web browser while the unit is being accessed, the authentication screen
appears each time the screen display is changed. Close the web browser, and
initiate access to the unit again.
• Has the method for user authentication been changed?
→ If you change the [User auth.] ‑ [Authentication] setting, close the web browser and
initiate access again.
• Is access being performed in HTTPS mode?
Screen displays may take a while to appear in HTTPS mode due to signal
processing.
• Is the unit on the same local network and being accessed via proxy?
→ Configure the web browser settings so that access is not performed via proxy.
• Are multiple users accessing the unit's IP images at the same time?
→ When multiple users access the unit's IP images at the same time, images may
take some time to appear, and the frame rate of the IP images may drop.
143
Cause and solution Reference pages
page 59, page 87
page 111
page 111
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