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Chapter 4 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
Problem
1. No picture
• Power indicator does not light.
• Power indicator is lighting green.
• Power indicator is lighting orange.
• Power indicator is flashing orange and green.
2. The message below appears.
• This message appears when no signal is
input.
Example:
• The message shows that the input signal is
out of the specified frequency range.
Example:
20
Chapter 4 Troubleshooting
Possible cause and remedy
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Touch
.
• Turn off the main power, and then turn it on again.
• Increase "Brightness" in the Adjustment menu. For details,
refer to the Installation Manual (on the CD-ROM).
• Turn off the main power, and then turn it on again.
• Switch the input signal. For details, refer to the Installation
Manual (on the CD-ROM).
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• When Presence Sensor is set to "On", the monitor may
have shifted to the power saving mode. Come near to the
monitor.
• Check if the signal cable is connected to
the DisplayPort signal.
chain connection is set up.
• Turn off the main power, and then turn it on again.
• Connect via the signal cable specified by EIZO. Turn off
the main power, and then turn it on again.
• When connected to DisplayPort, switch the version of
DisplayPort to 1.1. For details, refer to the Installation
Manual (on the CD-ROM).
This message appears when the signal is not input correctly
even when the monitor functions properly.
• The message shown left may appear, because some PCs
do not output the signal soon after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal. For details, refer to the Installation
Manual (on the CD-ROM).
• When connected to DisplayPort, switch the version of
DisplayPort to 1.1.
• Check if the signal cable is connected to
the DisplayPort signal.
chain connection is set up.
• Turn off the main power, and then turn it on again.
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see "1-5. Compatible Resolutions" (page 13)).
• Reboot the PC.
• Select an appropriate setting using the graphics board's
utility. Refer to the manual of the graphics board for
details.
for inputting
is used for output when a daisy-
for inputting
is used for output when a daisy-
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