Internet Access - ZyXEL Communications PM7516 Series User Manual

Turn the Zyxel Device off and on.
2
If this does not work, you have to reset the device to its factory defaults. See
3

12.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide and
The PON LED is off if the optical transceiver has malfunctioned or the fiber cable is not connected or is
broken or damaged enough to break the PON connection.
See Section 1.4.1 on page 9
Disconnect the power and the LAN cable from your device and reconnect them.
2
If the problem continues, contact your ISP.
3
I cannot access the Zyxel Device anymore. I had access to the Zyxel Device, but my connection
is not available anymore.
Your session with the Zyxel Device may have expired. Try logging into the Zyxel Device again.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
2
Start Guide and
Turn the Zyxel Device off and on.
3
If the problem continues, contact your vendor.
4
Chapter 12 Troubleshooting
Section 1.4.1 on page 9.
for details about the other LEDs.
Section 1.4.1 on page 9.
PM7510-R0 User's Guide
35
Section 12.1 on page 33.