Customer Diagnosing (From Operating Instructions) - Bosch WFVC VISION 16 Repair Instructions

5.5 Customer diagnosing
Problem Possible cause
Child lock activated.
Door can't be opened.
Power failure.
Wash cycle is running
and/or door locked for
safety.
Power cord plug loose or
cord not plugged in.
Program knob turned Off
before wash cycle ended.
Door can't be opened Child lock activated.
even though washer
Door was locked because
has been turned off
water level, temperature or
and on.
drum speed was too high.
Cycle runs even though Child lock activated.
washer has been
turned off and on.
Washer won't run and Child lock activated.
"Child lock activated"
shows on display.
Lights don't light up. Circuit breaker has tripped
or fuse has blown.
Power failure.
Cycle doesn't start and
Start/Pause
Start/Pause light
pressed.
flashes.
702_58300000143607_ara_en_a
(from Operating Instructions)
Remedial action
De-activate Child lock (3.2.5).
Restore power. Can restart
interrupted wash cycles.
remove laundry, use manual
door lock release (4.1.6).
Wait until wash cycle ends.
Plug power cord in securely.
Select a wash cycle.
De-activate Child lock (3.2.5).
Pause (interrupt) wash cycle
(3.2.3).
De-activate Child lock (3.2.5).
De-activate Child lock (3.2.5).
Reset circuit breaker
replace blown fuse.
Restore power. Can restart
interrupted wash cycles.
remove laundry, use manual
door lock release (4.1.6).
Press Start/Pause button.
button not
Problem
Cycle doesn't start and
"Check door!" shows
on display.
Cycle doesn't start and
"Real Time delay"
shows on display.
To
Clock can't be set.
"Set clock:" remains on
display even though
Menu button was
pressed.
Time not displayed.
End time can't be
selected.
Spin speed can't be
selected.
Child lock can't be
selected.
Detergent residue in
detergent dispenser.
or
Water doesn't enter or
detergent isn't flushed
To
from dispenser.
Possible cause
Door not closed properly. Check for laundry trapped in
door. Re-close door securely.
Specific end time chosen None.
and activated ("Delay automatically
Start"). delay.
Cycle has started (and None. Wait until cycle ends to
clock can't be set). set clock.
Clock switched from hours None.
to minutes – display shows
same for both.
Time not set. Set time.
Time not set. Set time.
Cycle has started (and end None. Chose end time before
time can't be set). starting cycle.
Spinning has started (and Select spin speed before spin
spin speed can't be set). cycle.
Cycle has started (and Press Start/Pause button to
Child lock can't be set). pause cycle to select Child
lock.
Damp or lumpy detergent. Clean
dispenser.
Use
measure powdered detergents
and bottle cap to measure
liquid detergents.
Water faucet not turned Turn water faucet on.
on. will continue.
Water hose kinked or Straighten out or replace hose,
pinched. if damaged.
Water hose filters Clean hose filters (strainers).
(strainers) clogged.
®
AQUASTOP hose has If hose indicator shows red,
tripped. replace hose.
Remedial action
Washer starts
after chosen
and dry detergent
detergent scoop to
Cycle
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