Bosch WFVC VISION 16 Repair Instructions page 34

Symptom
Drum won't rotate.
Washer won't heat.
Door won't lock.
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Problem
Drum rear bearing has
failed.
Motor control has failed.
Drum drive motor has
failed.
Heater has failed.
NTC has failed.
Heater is covered with
scale.
Voltage too low.
Control module has
failed.
Door isn't closed
properly.
Door latch is broken.
Door lock has failed.
Solution
Check how drum rotates.
replace outer tub (containing faulty rear bearings).
Check voltage at motor connectors when motor is energized.
If low or no voltage, replace faulty motor control.
120V, check motor resistance (when washer de-energized). If
motor is OK, replace faulty motor control.
Check voltage at motor connectors when motor is energized. If
~ 120V, check motor resistance (when washer de-energized). If
motor faulty, replace faulty drum motor.
Disconnect heater and measure resistance at terminals (~ 13.7
– 15.2 Ω). Replace heater if faulty.
Disconnect NTC and measure resistance at terminals (~ 22.8 –
27.4 k Ω @ 20ºC (68ºF)). Replace NTC if faulty.
If possible, remove & clean heater. If not, replace it.
Have an electrician check the house wiring and the wiring to the
washer to make sure it is 120 volts.
Check voltage output to drain pump when it's energized. If no
voltage, replace faulty control module.
Close door securely. If door won't latch, check door latch and
door hinge alignment.
Replace broken door latch.
Measure resistance of door lock mechanism (~ 159 - 211 Ω).
Replace faulty door lock mechanism.
If drum wobbles or won't move,
If voltage ~
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