Section 5: Troubleshooting Troubleshooting; Factory Reset; Serial Number Location - Generac Power Systems PWRmanager Owner's Manual

Section 5: Troubleshooting
Troubleshooting
Reset PWRmanager
Contact the installer for support with the PWRmanager
and the system. If instructed to do so, reset the
PWRmanager by opening the front cover and pressing
the reset button for one second. The unit will return to its
initial state but will remember all configuration settings.

Factory Reset

A factory reset should only be performed by the installer.
Pressing the reset button for 10 seconds will reset the
unit to out of the box conditions.

Serial Number Location

When contacting Generac support during troubleshooting steps, provide the serial number for your PWRmanager. It is
on the right side face of the unit as shown in the image below.
Owner's Manual for Generac PWRmanager 12 Relay Load Controller
NOTE: This will require that all WiFi information be
entered again, and will cause all relay and load con-
figurations to be discarded.
After performing a factory reset, all relays will return to
the open state and must be reconfigured for use.
The unit will begin broadcasting its WiFi AP mode chan-
nel again until it is configured.
Figure 5-1. Serial Number Location
012671
Troubleshooting
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