If There Is Nothing Displayed On The Screen - HP Net PC 20 Troubleshooting Manual

1 Troubleshooting Your PC

If There Is Nothing Displayed on the Screen

If There Is Nothing Displayed on the Screen
Problem
PC's power indicator The monitor is switched
light and hard disk ON (LED is on).
activity light work but
The monitor's power
the screen remains
cord is correctly
blank.
connected.
The monitor's power
outlet is working.
If the monitor still does not work
The monitor's
brightness and contrast
settings are correct.
If the monitor still does not work
The video cable pins are
not damaged.
If the monitor still does not work
The monitor itself is not
faulty.
9 English
Check that...
Refer to the monitor manual for an explanation of the LED
signals (green, orange, or blinking).
Connect the power cord – ensure it is plugged into a
grounded power outlet and into the monitor.
Plug a light into the grounded power outlet and check it
illuminates.
Refer to the monitor manual if necessary.
Switch off and unplug the monitor.
•
Disconnect the video cable and straighten any bent pins.
•
Reconnect the video cable.
•
Switch on the monitor and see if it works.
•
Replace the monitor by a known working monitor from
•
another similar PC.
If the monitor starts, contact HP Support or your
•
authorized dealer. The monitor may need to be replaced.
How