Dvd-Rom And Cd-Rom Drive (Ide) Problems - Compaq Deskpro Workstation AP250 Maintenance And Service Manual

DVD-ROM and CD-ROM Drive (IDE) Problems

Cannot read compact disc.
System will not boot from CD-ROM drive.
Cannot eject compact disc.
CD-ROM device is not detected; driver is
not loaded.
Compaq Confidential – Need to Know Required
Writer: Bruce Sullivan Project: Compaq Deskpro Workstation AP250 Maintenance and Service Guide Comments:
Part Number: 118133-001 File Name: e-ch4 Diagnostic Tools.doc Last Saved On: 10/26/99 3:09 PM
Table 4-8
DVD-ROM and CD-ROM Drive (IDE) Problems
Problem
Diagnostic Tools 4-19
Possible Solution
CD is not properly seated in the drive. Eject
the CD, correctly seat it in the drive, then
reload.
CD has been loaded upside down. Eject the
CD, turn the CD over, then reload.
Labels can imbalance a CD, causing an
error.
The CD-ROM boot is not enabled through
the Computer Setup utility. Run the
Computer Setup utility and set the drive
priorities.
Be sure that drive cabling and jumpers are
set correctly.
CD is not properly seated in the drive. Turn
off the workstation, insert a thin metal rod
into the emergency eject hole, and push
firmly (a straightened paper clip can be
used). Slowly pull the tray out from the
drive until the tray is fully extended, then
remove the CD.
CD-ROM drive is not connected properly.
Open the workstation. Verify that the drive
cable is connected properly.