Solving Drive Key Problems; Solving Front Panel Component Problems - HP Compaq dc7100 DT Reference Manual

Solving CD-ROM and DVD Problems (Continued)
Problem
Recording audio CDs is
difficult or impossible.

Solving Drive Key Problems

Solving Drive Key Problems
Problem
Drive key is not seen as a
drive letter in Windows XP.
The computer boots to DOS
after making a bootable
Drive key.

Solving Front Panel Component Problems

Solving Front Panel Component Problems
Problem
A USB device, headphone,
or microphone is not
recognized by the
workstation.
Service Reference Guide, dc7100
Cause
CD or DVD disc is dirty.
Windows does not
detect the CD-ROM or
DVD-ROM drive.
Wrong or poor quality
media type.
Cause
The drive letter after the
last physical drive is not
available.
Drive key is bootable.
Cause
It is not properly
connected.
The device does not
have power.
361288-003
Solution
Clean CD or DVD with a CD
cleaning kit.
1. Use Device Manager to remove
or uninstall the device in
question.
2. Restart the computer and let
Windows detect the device.
1. Try using a slower recording
speed.
2. Verify that you are using the
correct media for the drive.
3. Try a different brand of media.
Quality varies widely between
manufacturers.
Solution
Change the default drive letter for
the Drive key in Windows XP.
Install the Drive key after the
operating system boots.
Solution
1. Turn off the computer.
2. Reconnect the device to the front of
the workstation and restart the
computer.
If the USB device requires AC power,
be sure one end is connected to the
device and one end is connected to a
live outlet.
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