Solving Keyboard And Mouse Problems - HP Blade Blade Troubleshooting Manual

For business pcs troubleshooting
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Solving Keyboard and Mouse Problems

Solving Keyboard Problems
Problem
Keyboard commands and
typing are not recognized
by the computer.
Ä
CAUTION: When attempting to resume from standby mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down and
you will lose any unsaved data.
Troubleshooting Guide
If you encounter keyboard or mouse problems, see the documentation
that came with the equipment and to the common causes and
solutions listed in the following table.
Cause
Keyboard connector
is not properly
connected.
Program in use has
stopped responding
to commands.
Keyboard needs
repairs.
Wireless device error.
Computer is in
standby mode.
www.hp.com
Troubleshooting Without Diagnostics
Solution
1. On the Windows Desktop,
click Start.
2. Click Shut Down. The Shut
Down Windows dialog box
is displayed.
3. Select Shut down.
4. After the shutdown is complete,
reconnect the keyboard to the
back of the computer and
restart the computer.
Shut down your computer using
the mouse and then restart the
computer.
See the Worldwide Limited
Warranty for terms and conditions.
1. Check the software, if available,
for device status.
2. Check/replace device batteries.
3. Reset receiver and keyboard.
Press the power button to resume
from standby mode.
2–27

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