HP Compaq dc7600 USDT Getting Started Manual
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HP Compaq dc7600 USDT Getting Started Manual

HP Compaq dc7600 USDT Getting Started Manual

Ultra-slim desktop business pcs
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Download this manual See also: Troubleshooting Manual, User Manual

Getting Started

HP Compaq dc7600 Ultra-Slim Desktop
Business PCs
Document Part Number: 383401-001
May 2005
Use this guide after you have completed the steps detailed in the
Quick Setup guide (available in print and Adobe Acrobat PDF on
the Documentation and Diagnostics CD). It will help you set up
factory-provided software. It also includes basic troubleshooting
information, should you have problems during the initial startup
process.
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Summary of Contents for HP Compaq dc7600 USDT

  • Page 1: Getting Started

    Getting Started HP Compaq dc7600 Ultra-Slim Desktop Business PCs Document Part Number: 383401-001 May 2005 Use this guide after you have completed the steps detailed in the Quick Setup guide (available in print and Adobe Acrobat PDF on the Documentation and Diagnostics CD). It will help you set up factory-provided software.
  • Page 2 Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Loaded on the System ......2 Downloading Updates from the Microsoft Windows Update Web Site ....3 www.hp.com Contents...

  • Page 5: Installing & Customizing The Software

    ✎ If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to 60 minutes. Getting Started Getting Started www.hp.com...

  • Page 6: Microsoft Security Updates

    Additional information is available in online help after you install the operating system. Microsoft Security Updates This system has been delivered to you from the HP factory with Microsoft Critical updates loaded on your system and ready for installation that were available at the time of development. HP...

  • Page 7: Downloading Updates From The Microsoft Windows Update Web Site

    Packs link when it appears under the heading Pick updates to install. A list of updates will appear with all updates selected by default. It is recommended that you install all of the updates listed in this section. Getting Started www.microsoft.com www.hp.com Getting Started www.microsoft.com...

  • Page 8: Accessibility

    Then select Yes to reboot the machine. Accessibility HP is committed to designing products, services, and programs with improved usability and accessibility for all customers. HP products with Microsoft Windows XP preinstalled, or that are XP Ready, are designed for accessibility.

  • Page 9: Customizing The Monitor Display

    To do so, right-click on the Windows Desktop, then click Properties to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

  • Page 10: Restoring The Software

    To reconfigure the power button to work in On/Off mode, run Computer Setup. Refer to the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD for more information about using the Computer Setup utility. can cause loss of unsaved data. www.hp.com bypasses the Getting Started...

  • Page 11: Working With The Multibay

    ■ If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “Fragile: Handle with Care.” Getting Started www.hp.com Getting Started...

  • Page 12: Hot-Plugging" Or "Hot-Swapping" Multibay Drives

    If the computer is running a preinstalled operating system supplied by HP, you can insert or remove a diskette drive or an optical drive while the computer is on, off, or on standby.
  • Page 13 4. Position the computer on its side with the rubber pads on the bottom. (If the computer is being used in the tower configuration, remove the computer from the stand.) Getting Started www.hp.com Getting Started...
  • Page 14 Getting Started 5. Loosen the thumbscrew on the rear of the computer 1, slide the access panel toward the rear of the computer 2, then lift it off. Removing the Access Panel www.hp.com Getting Started...
  • Page 15 To release the MultiBay security catch: 1. If the Smart Cover Sensor is enabled, restart the computer and enter Computer Setup to disable it. 2. Turn off the computer properly through the operating system, then turn off any external devices. Getting Started www.hp.com Getting Started...
  • Page 16 6. Rotate the catch toward the right side of the computer until it is disengaged. Releasing the MultiBay Security Catch 7. Replace the access panel. 8. Replace the stand, if desired. www.hp.com Getting Started...

  • Page 17: Removing A Drive From The Multibay

    4. Release the MultiBay security catch, if it has been engaged. Refer to Catch” on page 8 Getting Started “Engaging and Releasing the MultiBay Security for more information. www.hp.com Getting Started...

  • Page 18: Inserting A Drive Into The Multibay

    Getting Started 5. Slide the eject lever down (or towards the left of the computer, if the computer is in the desktop position) 1 to eject the drive 2 from the MultiBay. Removing a Drive from the MultiBay (shown with USDT in tower...
  • Page 19 3. With the top of the drive facing left (or up, when the computer is in the desktop position) and the drive connector facing the computer, slide the drive into the MultiBay and push firmly to ensure that the electrical connector is properly seated.

  • Page 20: Partitioning And Formatting A Multibay Hard Drive

    If the device does not start, ensure that the necessary device drivers are installed on the system. If they are not available, they may be downloaded, at no cost, from the HP Web site at www.hp.com/support Download drivers and software, enter the model number of the...

  • Page 21: Finding More Information

    Provides instructions on using this tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ■ Desktop Management Guide (PDF on the CD) Provides definitions and “how to” instructions for security and Intelligent Manageability features that are preinstalled on some models.

  • Page 22: Using The Documentation And Diagnostics Cd

    ✎ If you do not have an optical drive capable of reading CDs, you may download the product documentation from the Web at http://www.hp.com/support. select See support and troubleshooting information, enter the model number of the computer, and press Using the Documentation and Diagnostics CD 1.

  • Page 23: Before You Call For Technical Support

    Computer Setup. Refer to the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD for more information. ✎ The Drive Protection System (DPS) Self-Test software is available on some models only. Getting Started is the drive letter designator for the optical drive) www.adobe.com www.hp.com Getting Started...
  • Page 24 Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When booting the operating system, use “Last Known Configuration.” ■ Refer to the comprehensive online technical support at www.hp.com/support ■ Refer to general suggestions. ■...
  • Page 25 To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Profession Edition's online chat feature. Access HP Instant Support Professional Edition at: Access the Business Support Center (BSC) at www.hp.com/go/bizsupport...

  • Page 26: Helpful Hints

    If the system will not shut down, unplug the power cord, wait a few seconds, then www.hp.com “Interpreting in this Getting Started...
  • Page 27 You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage. Getting Started for instructions. www.hp.com Getting Started “Solving Hardware...

  • Page 28: Basic Troubleshooting

    A comprehensive Troubleshooting Guide is available on the Documentation and Diagnostics CD and under the reference library at http://www.hp.com/support. select See support and troubleshooting information, enter the model number of the computer, and press...
  • Page 29 RTC battery The Num Lock key may be on. Processor is hot. Hard drive is full. www.hp.com Getting Started Solution First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time).
  • Page 30 RTC battery The Num Lock key may be on. Processor is hot. Hard drive is full. www.hp.com Solution First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time).
  • Page 31 Too many applications running. Some software applications, especially games, are stressful on the graphics subsystem. Cause unknown. www.hp.com Getting Started Solution Add more memory. Defragment hard drive. Restart the computer. Run virus protection program. 1. Close unnecessary applications to free up memory.
  • Page 32 A fan may be blocked or not turning. The heatsink is not properly attached to the processor. www.hp.com Solution 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. Leave a 4-inch (10.2-cm) clearance...
  • Page 33 LEDs on the front of the computer are not flashing. Getting Started Cause System unable to power on. www.hp.com Getting Started Solution Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1.
  • Page 34 LEDs on the front of the computer are not flashing. (continued) Cause www.hp.com Solution Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then: 1.

  • Page 35: Solving Hardware Installation Problems

    When the system advised you of changes to the configuration, you did not accept them. www.hp.com Getting Started Solution Ensure that the device is properly and securely connected and that pins in the connector are not bent down.
  • Page 36 3. If you still cannot resolve the issue, contact Customer Support. 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Getting Started...
  • Page 37 Getting Started Cause Graphics card is not seated properly or is bad, or system board is bad. Bad option card. www.hp.com Getting Started Solution For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card.

  • Page 38: Interpreting Diagnostic Lights And Audible Codes

    Possible Beeps Cause None Computer on. None Computer in Suspend to RAM mode (some models only) or normal Suspend mode. www.hp.com Recommended Action None None required. Press any key or move the mouse to wake the computer. Getting Started...

  • Page 39: Diagnostic Front Panel Leds And Audible Codes

    A fan may be blocked or not turning. The heatsink/fan assembly is not properly attached to the processor. www.hp.com Getting Started Recommended Action 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. Leave a 4-inch (10.2-cm)
  • Page 40 Possible Beeps Cause Processor is not seated properly or not installed (not an indicator of bad processor). www.hp.com Recommended Action 1. Check to see that the processor is present. 2. Reseat the processor. Getting Started...
  • Page 41 Getting Started Possible Beeps Cause Power failure (power supply is overloaded). www.hp.com Getting Started Recommended Action 1. Open the hood and ensure the 4-wire power supply cable is seated into the connector on the system board.
  • Page 42 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. For systems with a graphics card: 1. Reseat the graphics card.
  • Page 43 Possible Beeps Cause System board failure (ROM detected failure prior to video). Invalid ROM based on bad checksum. www.hp.com Getting Started Recommended Action Replace the system board. 1. Reflash the ROM using a ROMPaq diskette. See the “ROM Flash” section...
  • Page 44 Possible Beeps Cause System powers on but is unable to boot. Bad option card. www.hp.com Recommended Action 1. Check that the voltage selector, located on the rear of the power supply (some models), is set to the appropriate voltage.
  • Page 45 Getting Started Possible Beeps Cause None System unable to power on. www.hp.com Getting Started Recommended Action Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check that the...
  • Page 46 Activity System does not power on and LEDs are not flashing. (continued) Possible Beeps Cause www.hp.com Recommended Action 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables...

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