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HP DC7600 - Management Manual

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Desktop Management Guide
Business PCs
Document Part Number: 391759-001
May 2005
This guide provides definitions and instructions for using security and
Intelligent Manageability features that are preinstalled on some
models.

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Summary of Contents for HP DC7600 - HP

  • Page 1 Desktop Management Guide Business PCs Document Part Number: 391759-001 May 2005 This guide provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on some models.
  • Page 2 © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Contents Desktop Management Guide Initial Configuration and Deployment ........2 Altiris Deployment Solution Agent .
  • Page 4 Contents Cable Lock Provision ..........39 Fingerprint Identification Technology .

  • Page 5: Desktop Management Guide

    Desktop Management Guide HP Client Management Solutions provides standards-based solutions for managing and controlling desktops, workstations, and notebook PCs in a networked environment. HP pioneered desktop manageability in 1995 with the introduction of the industry’s first fully manageable desktop personal computers. HP is a patent holder of manageability technology.

  • Page 6: Initial Configuration And Deployment

    Desktop Management Guide Initial Configuration and Deployment The computer comes with a preinstalled system software image. After a brief software “unbundling” process, the computer is ready to use. You may prefer to replace the preinstalled software image with a customized set of system and application software. There are several methods for deploying a customized software image.

  • Page 7: Hp Local Recovery

    Desktop Management Guide HP Local Recovery Local Recovery backs-up data and system files to a protected area on the hard drive. If data or files are lost, deleted, or corrupted, Local Recovery can be used to retrieve data or restore the last good system image.

  • Page 8: Software Updating And Management

    Desktop Management Guide Software Updating and Management HP provides several tools for managing and updating software on desktops, workstations, and notebooks: ■ HP System Software Manager ■ HP Client Manager Software ■ HP Client Management Solutions using Altiris ■ HP OpenView Management Suite for Desktops using Radia ■...

  • Page 9: Hp Client Manager Software

    Desktop Management Guide HP Client Manager Software HP Client Manager Software developed with Altiris, is available free for all supported HP business desktop, notebook, and workstation models. SSM is integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of HP client systems.
  • Page 10 HP partners and customers. Starting in 1999, Compaq personal systems group and Altiris entered into an alliance to combine the strength of Compaq as a pioneer in PC hardware and manageability with the strength of Altiris' PC deployment and migration capabilities.

  • Page 11: Hp Openview Management Suite For Desktops Using Radia

    Desktop Management Guide ■ Altiris Connector for HP Systems Insight Manager enables consolidated deployment and management of HP clients and servers from the HP Systems Insight Manager console. HP leads the market by offering a single management solution and console for deploying and configuring PCs, handhelds, thin clients, and Windows and Linux servers plus rich integration with HP enterprise management tools.

  • Page 12: Hp Local Recovery

    Desktop Management Guide ■ Target individual desktops, workgroups, or entire populations of desktops for deployment and maintenance of software and content according to policies ■ Provision and manage operating systems, applications, and content on distributed desktop computers from any location ■...
  • Page 13 Desktop Management Guide Local Recovery is available for free with HP business PCs. Two additional client recovery products are also available. Upgrading to these products provides you with additional recovery features: ■ Local Recovery Pro—Provides all the capabilities of Local Recovery plus support for backup and recovery to a secondary hard drive and for open and locked files.

  • Page 14: Dantz Retrospect Express

    Desktop Management Guide Dantz Retrospect Express Dantz Retrospect Express protects a single Windows desktop or notebook computer. Retrospect Express allows recovery from data loss due to viruses, newly installed software, user error, damaged hardware, hardware upgrades, hackers, and lost or stolen computers. It offers a choice between simple duplicates or comprehensive backups and an intuitive setup wizard to get you up and running in minutes.

  • Page 15: Proactive Change Notification

    Desktop Management Guide For more information on Dantz Retrospect Express, visit http://www.dantz.com/en/products/win_express/index.dtml Proactive Change Notification The Proactive Change Notification program uses the Subscriber's Choice Web site in order to proactively and automatically: ■ Send you Proactive Change Notification (PCN) E-mails informing you of hardware and software changes to most commercial computers and servers, up to 60 days in advance ■...

  • Page 16: Rom Flash

    Desktop Management Guide Insight Management Agent is no longer being provided on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. The Insight Management (IM) Agent provided the following features: ■ DMI support allowed a client system to be managed by Insight Manager 7 or other DMI-compliant management applications.

  • Page 17: Remote Rom Flash

    Desktop Management Guide Remote ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the BIOS on remote HP computers directly from the centralized network management console. Enabling the system administrator to perform this task remotely on multiple computers results in a consistent deployment of, and greater control over, HP PC BIOS images over the network.

  • Page 18: Replicating The Setup

    Desktop Management Guide ❏ search removable media for BIOS image files. If an appropriate BIOS image file is found, it is automatically flashed into the ROM. ❏ start the system from bootable removable media that automatically invokes system BIOS upgrade utilities. When an invalid system BIOS image is detected, the system power LED will blink red 8 times, one blink every second.

  • Page 19: Copying To Single Computer

    Desktop Management Guide Copying to Single Computer Ä CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7xxx PC to a dx7xxx PC.

  • Page 20: Copying To Multiple Computers

    Desktop Management Guide Copying to Multiple Computers Ä CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not the same model. For example, do not copy the setup configuration from a dc7xxx PC to a dx7xxx PC.

  • Page 21: Creating A Bootable Device

    Supported USB Flash Media Device Supported devices have a preinstalled image to simplify the process of making them bootable. All HP or Compaq and most other USB flash media devices have this preinstalled image. If the USB flash media device being used does not have this image, use the procedure later in this section (see “Unsupported USB Flash Media Device”...
  • Page 22 Desktop Management Guide 2. Insert the USB flash media device into one of the computer's USB ports and remove all other USB storage devices except USB diskette drives. 3. Insert a bootable DOS diskette with FDISK.COM and either SYS.COM or FORMAT.COM into a diskette drive and turn on the computer to boot to the DOS diskette.

  • Page 23: Unsupported Usb Flash Media Device

    Desktop Management Guide Ä CAUTION: Be sure that you have entered the correct drive letter for the USB flash media device. FORMAT will display one or more warnings and ask you each time whether you want to proceed. Enter each time. FORMAT will format the USB flash media device, add the system files, and ask for a Volume Label.
  • Page 24 Desktop Management Guide 1. If there are any PCI cards in the system that have SCSI, ATA RAID or SATA drives attached, turn off the computer and unplug the power cord. Ä CAUTION: The power cord MUST be unplugged. 2. Open the computer and remove the PCI cards. 3.
  • Page 25 Desktop Management Guide 12. Turn off the computer and unplug the power cord. Open the computer and re-install any PCI cards that were previously removed. Close the computer cover. 13. Plug in the power cord, remove the diskette, and turn on the computer.

  • Page 26: Dual-State Power Button

    Desktop Management Guide Dual-State Power Button With Advanced Configuration and Power Interface (ACPI) enabled, the power button can function either as an on/off switch or as a standby button. The stand-by feature does not completely turn off power, but instead causes the computer to enter a low-power standby state.

  • Page 27: World Wide Web Site

    Desktop Management Guide World Wide Web Site HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support software, to ensure performance, compatibility, and reliability for HP computers. When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system.

  • Page 28: Asset Tracking And Security

    Desktop Management Guide Asset Tracking and Security Asset tracking features incorporated into the computer provide key asset tracking data that can be managed using HP Systems Insight Manager, HP Client Manager or other system management applications. Seamless, automatic integration between asset tracking features and these products enables you to choose the management tool that is best suited to the environment and to leverage the investment in existing tools.
  • Page 29 Desktop Management Guide The following table and sections refer to managing security features of the computer locally through the Computer Setup (F10) Utilities. Security Features Overview Option Description Setup Password Allows you to set and enable setup (administrator) password. ✎ If the setup password is set, it is required to change Computer Setup options, flash the ROM, and make changes to certain plug and play settings under Windows.
  • Page 30 Desktop Management Guide Security Features Overview (Continued) Option Description Embedded Security Allows you to: • Enable/disable the Embedded Security device. • Reset the device to Factory Settings. This feature is supported on some models only. See the HP ProtectTools Security Manager Guide at www.hp.com for more information.
  • Page 31 Desktop Management Guide Security Features Overview (Continued) Option Description Network Service Boot Enables/disables the computer’s ability to boot from an operating system installed on a network server. (Feature available on NIC models only; the network controller must reside on the PCI bus or be embedded on the system board.) System IDs Allows you to set: •...

  • Page 32: Password Security

    Desktop Management Guide Password Security The power-on password prevents unauthorized use of the computer by requiring entry of a password to access applications or data each time the computer is turned on or restarted. The setup password specifically prevents unauthorized access to Computer Setup, and can also be used as an override to the power-on password.

  • Page 33: Establishing A Power-On Password Using Computer Setup

    Desktop Management Guide Establishing a Power-On Password Using Computer Setup Establishing a power-on password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. When a power-on password is set, Computer Setup presents Password Options under the Security menu.

  • Page 34: Entering A Setup Password

    Desktop Management Guide Entering a Setup Password If the system is equipped with an embedded security device, refer to www.hp.com the HP ProtectTools Security Manager Guide at If a setup password has been established on the computer, you will be prompted to enter it each time you run Computer Setup.

  • Page 35: Changing A Power-On Or Setup Password

    Desktop Management Guide Changing a Power-On or Setup Password If the system is equipped with an embedded security device, refer to www.hp.com the HP ProtectTools Security Manager Guide at 1. Turn on or restart the computer. If you are in Windows, click Start >...

  • Page 36: Deleting A Power-On Or Setup Password

    Desktop Management Guide Deleting a Power-On or Setup Password If the system is equipped with an embedded security device, refer to www.hp.com the HP ProtectTools Security Manager Guide at 1. Turn on or restart the computer. If you are in Windows, click Start >...

  • Page 37: National Keyboard Delimiter Characters

    Desktop Management Guide National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use to change or delete the password depend on the keyboard that came with the computer. National Keyboard Delimiter Characters Arabic Greek Russian...

  • Page 38: Drivelock

    Desktop Management Guide DriveLock DriveLock is an industry-standard security feature that prevents unauthorized access to the data on ATA hard. DriveLock has been implemented as an extension to Computer Setup. It is only available when hard drives that support the ATA Security command set are detected.

  • Page 39: Smart Cover Sensor

    Desktop Management Guide password. Either the master or the user password may be used. Users will have two attempts to enter a correct password. If neither attempt succeeds, POST will continue but the drive will remain inaccessible. DriveLock Applications The most practical use of the DriveLock security feature is in a corporate environment.

  • Page 40: Setting The Smart Cover Sensor Protection Level

    Desktop Management Guide Smart Cover Sensor Protection Levels Level Setting Description Level 0 Disabled Smart Cover Sensor is disabled (default). Level 1 Notify User When the computer is restarted, the screen displays a message indicating that the computer cover or side panel has been removed. Level 2 Setup Password When the computer is restarted, the screen...

  • Page 41: Smart Cover Lock

    Desktop Management Guide Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock featured on some HP computers. This lock prevents unauthorized access to the internal components. Computers ship with the Smart Cover Lock in the unlocked position. Ä...

  • Page 42: Unlocking The Smart Cover Lock

    Desktop Management Guide Unlocking the Smart Cover Lock 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press when the Enter monitor light turns green to enter Computer Setup.

  • Page 43: Cable Lock Provision

    Desktop Management Guide Cable Lock Provision The rear panel of the computer accommodates a cable lock so that the computer can be physically secured to a work area. For illustrated instructions, please see the Hardware Reference Guide on the Documentation and Diagnostics CD. Fingerprint Identification Technology Eliminating the need to enter user passwords, HP Fingerprint Identification Technology tightens network security, simplifies the...

  • Page 44: Drive Protection System

    Desktop Management Guide Drive Protection System The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in some HP computers. DPS is designed to help diagnose problems that might result in unwarranted hard drive replacement. When HP computers are built, each installed hard drive is tested using DPS, and a permanent record of key information is written onto the drive.
  • Page 45 Index access to computer, controlling 24 Dantz Retrospect Express 1–10 Altiris 1–5 deleting password 32 AClient 1–2 delimiter characters, table 33 Deployment Solution Agent 1–2 deployment tools, software 2 asset tracking 24 diagnostic tool for hard drives 40 disk, cloning 2 DiskOnKey bootable device see also HP Drive Key...
  • Page 46 Index bootable 17 configuring 22 HP Lifecycle solutions 1–2 dual-state 22 HP Local Recovery 1–8 power supply, surge-tolerant 40 HP OpenView Management Suite for power-on password Desktops Using Radia 1–7 changing 31 HP System Software Manager 1–4 deleting 32 entering 29 Preboot Execution Environment (PXE) 3 initial configuration 2 preinstalled software image 2...
  • Page 47 Index entering 30 Remote ROM Flash 13 setting 28 replicating setup 17 Smart Cover FailSafe Key, ordering 38 ROM Flash 12 Smart Cover Lock 37 software support 23 locking 37 Subscriber’s Choice 11 unlocking 38 Smart Cover Sensor 35 protection levels 36 setting 36 software Altiris AClient 1–2...

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